Every review we hold for the Risca office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleParkman's were amazing in assisting us to help purchase our first property.
From start to finish, a professional and friendly experience.
Claire Yandle in particular was most helpful.
This was our first home, and I had a lot of questions. Claire was always happy to respond and reassure me throughout the whole process.
I can not recommend or thank Parkmas enough.
Thank you
Mollie · 16 October 2025
★★★★★ 5/5
GoogleWe approached Parkmans and specifically Claire after not having any success with a previous agent. Upon appraising our property, we knew straight away we wanted to use Claire because of her honesty in the valuation and her professional approach.
We were absolutely delighted to get several viewings on our property and 2 offers within 2 weeks of it being listed for the full asking price.
We had also seen a property we wanted to purchase with Parkmans which Claire arranged for us and eventually negotiated our sale and purchase.
Emily was great with the initial photos and at keeping us updated throughout the process.
In summary, we wouldn't hesitate to use Claire and Parkmans again due to their professional service and great communication.
Thank you to all.
Alexandra · 8 June 2024
★★★★★ 5/5
GoogleWe had a really good experience with Parkmans when purchasing our first home - Erin & Claire were both lovely, great and super helpful. We would definitely recommended purchasing a property with them :)
Shannon · 16 November 2025
★★★★★ 5/5
GoogleClaire and Erin were brilliant throughout the process of purchasing my first house. Always kept me up to date and was a pleasure to deal with.
Callum · 16 January 2026
★★★★★ 5/5
GoogleWe recently used Parkmans to purchase and sell a property. The service received from Erin and Claire was superb from start to finish. Very good communication throughout, cannot recommend them enough
Rhys · 16 November 2025
★★★★★ 5/5
GoogleI would like to say a big 'Thank you' to Claire Yandle at Parkmans.
Claire's professional support throughout the sale of my property has been excellent, likewise the Parkman's staff have all been helpful.
More importantly to me, Claire understood from the offset that the decision I took to sell my family home was going to stir many emotions for me, and her calm & kind manor ensured I felt supported rather than just another house sale.
Claire has gone above my expectations to ensure I was kept informed of the progress throughout and quick to respond to any questions I put to her.
Claire was particularly sensitive and supportive when the sale faced set backs, and did everything she could to reduce any stress on me.
I would highly recommend Parkmans Property & Insurance Specialists. Claire secured me a positive outcome with a full 'asking price' sale figure and I am pleased to share I have no negative feedback to provide.
Thank you
Gill & Alfie xx
Gillian · 18 December 2023
★★★★★ 5/5
GoogleWe had a fantastic experience with Parkman’s Estate Agents, especially Erin and Claire, who supported us from our first viewing all the way through to moving day. They were efficient, friendly, and always available to answer our questions …
Kate · 16 August 2025
★★★★★ 5/5
GoogleLove these guys - Leah has been amazing with us, she moved us into a new property very swiftly & efficiently when we were struggling to find somewhere. Can’t fault the service we’ve received and has been excellent with her responses whenever we’ve needed support.
Thank you for your amazing work. Keep it up.
Merry early Christmas
Ash & AlisPositiveProfessionalism
Ashley · 16 June 2022
Agent replied · 15 June 2024
What a lovely review, Merry Christmas and we hope you enjoy the holidays in your new home.
★★★★★ 1/5
GoogleDO NOT RENT A HOUSE FROM THEM
The most incredible experience i had with them
I rented a house from them for two years. After giving notice, they told me to leave and return the keys. However, they charged me for the full month of September even though I vacated the house on August 31st. Their customer service is very poor, I had to take legal action against them through the court...
Teri · 16 October 2025
★★★★★ 5/5
GoogleWe would like to express our sincere gratitude for the exceptional service we received from Parkmans, and in particular, from Emily. From the outset, Emily was outstanding, her professionalism, attentiveness, and consistent communication …
Ieuan · 16 July 2025
★★★★★ 5/5
GoogleI recently sold my house through parkmans and what can I say Kieron went above and beyond my expectations. Having used other estate agents before Parkmans is far by the best I have used and would definitely be my first estate agent to use. Absolutely brilliant service :)PositiveResponsiveness, Quality, Professionalism, Value
Danielle · 16 June 2022
Agent replied · 15 June 2024
We are so glad you received a good service from Keiron, he requested we thank you for the gift, it was very thoughtful and considerate of you.
★★★★★ 5/5
GoogleKieron was fantastic with dealing swiftly and chasing the relevant parties up when buying my new home, everyone else I spoke to in the office was also very polite and keen to help as much as they could. Great from start to finish.PositiveResponsiveness, Professionalism
Conor · 25 October 2022
Agent replied · 15 June 2024
Thank you for the kind review, we hope you are enjoying your new home.
★★★★★ 5/5
GoogleA big thank you to Keiron and everyone at Parkman's for their professionalism and care during the sale of my property. I was kept informed at each stage of the process and felt able to call at any time with queries or requests for advice.
Stephen · 16 June 2022
Agent replied · 15 June 2024
Thank you for choosing us as your selling agents, it was a pleasure and we are thrilled at the review and kind words about Keiron.
★★★★★ 5/5
GoogleAbsolutely superb service from start to finish. Everything was explained in full and in clear to understand language. Communication was excellent with updates throughout the process. 10/10.
Jason · 24 February 2025
★★★★★ 5/5
GoogleHighly recommend parkmans they have been a massive help in helping me and my partner purchase our first home, especially Claire who kept in touch and kept us updated along the way couldn’t thank her enough
Cian · 25 August 2024
★★★★★ 1/5
GoogleThe way they have treated my girlfriend is absolutely disgusting. They have regularly let themselves into the property without notice, admitted it over email and have since point blank denied it, luckily my girlfriend recorded the phone call so she is now able to further prove how manipulative they have been. They haven’t carried out a single repair in the last 6 months, just botched or ignored every problem. They have openly discriminated against her and the previous tenant mr E Jones (“I think the old tenant had mental health problems because his flat was a mess”) for having mental health problems, even forcing her to rehome her registered and caged emotional support animal even though legally they are protected and have to be considered when it comes to housing. She has since developed PTSD not only from the harassment of waking up to find Parkmans employees and the landlord - Jan price - in her living room after letting themselves in with their own keys with no prior notice, admitting to doing it to all of their tenants and claiming that it has never been a problem in the past, which I myself have witnessed. Her having no privacy, even being told what furniture to keep in which rooms and having her cupboards inspected as well as being evicted in retaliation to wanting a bit of privacy have all contributed to a suicide attempt which almost killed her. There are leaks, damp and mould in the property but all she ever gets is excuses, she has never had a kitchen window key which is a serious fire risk, the landlord is selling the property with live in tenants (except evicted her 6 months early after renewing her contract for a year and encouraging her to decorate as “non fault due to selling property” - it can only be retaliatory) and complete strangers are sent at random to view but when Parkmans is asked about it she’s told they have “no idea who it could be” which is obviously very concerning considering she’s a young vulnerable woman who lives alone, they shouldn’t be sending anybody here never mind not even knowing who they are. She has had to go to the council and trading standards as when Parkmans are confronted about it she is gaslit and told that she has imagined the whole thing, again using her mental health against her, which she is not as she has evidence that they have done these things and now evidence that they are denying it. She has had her post opened by the landlord, defended by Parkmans who have excused it by saying “she wanted to see what was in the letter” (none of her business quite frankly). My poor girlfriend has once again been reduced to tears because she has again felt obligated to let somebody in without any prior notice and Parkmans cannot or will not even tell her who they are. If you are a doormat and you’re willing to give up any privacy you have and like living in a cold, leaky flat then I’m sure Parkmans will be the perfect company for you but the second you start sticking up for yourself you will be bullied and neglected and eventually there will be repercussions because they like to play god with peoples lives. They are all for the landlords and even though the tenants are who pays the rent, they don’t consider them to be anything but a nuisance.
Leigh · 21 October 2024
★★★★★ 5/5
GoogleThank you Claire and Emily it was a bit of a marathon but we got there in the end. It would have been even more painful with out your help and support.
Gay · 17 October 2024
★★★★★ 5/5
GoogleRecently used Parkmans to sell our house and purchase our new home.
Keiron was our agent from start to finish and I cannot recommend him enough. He goes above and beyond for you and will do all he can to help you have a smooth experience in purchase or selling. Will deffo use him in the future should we decide to move again.
Lee · 16 June 2022
★★★★★ 5/5
GoogleI recently sold my house through Parkman's and Keiron was my estate agent. Excellent service and communication keeping me up to date through every step of the process. Highly rreommend.
Sarah · 16 June 2022
Agent replied · 15 June 2024
Thank you Sarah, we hope you enjoy your new home this holiday.
★★★★★ 5/5
GoogleI think Keiron and the team and Parkmans are brilliant. They made buying my first house easy and were always so helpful when I had queries. Brilliant service!
Andrew · 16 June 2022
Agent replied · 15 June 2024
Were so happy we could be part of your process and wish you every success in your new home.
★★★★★ 5/5
GoogleKieron was very helpful went above and beyond in order to get the sale of the house sealed. Couldn't do any more will definitely recommend parkman again
Chris · 16 June 2022
Agent replied · 15 June 2024
Thank you Chris and we are very glad you selected us as your selling agent, wishing you every success going forward with your new plans.
★★★★★ 5/5
GoogleWe bought our house through this agency. The agency's employees are very nice and communicative. After viewing several homes and being disgusted by the agents' incompetence and lack of knowledge about the properties being presented, we met Claire from Parkmans, who stood out for her competence and thorough knowledge of the properties being presented. She turned out to be an extremely helpful and polite person. We would recommend these agencies to anyone and thank you again Claire.
Tomasz · 26 July 2024
★★★★★ 5/5
GoogleExcellent service. My sale went through in 2.5 months from instruction to completion. Whenever I had a question feedback was given quickly. I wouldn't hesitate to recommend Parkmans & will use them again. Thanks to all the staff.
Helen · 16 November 2025
★★★★★ 5/5
GoogleGreat service by all at Parkman's. Specifically Leah who helped secure a rental property for myself and my family. And to Jenny who kindly showed us around the property at the time. Professionalism but also a personal approach given and cannot recommend them highly enough. When it comes to purchasing a property in the future Parkman's will be the first agent I come to in my search, Thank you again!PositiveResponsiveness, Quality, Professionalism, Value
Lakeside · 16 June 2022
Agent replied · 15 June 2024
Thank you for your kind words we wish you all the best in your new home and look forward to hear from
you in the future.
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