Trusted Agent profile Β· Ripley

Seymours Prestige Homes Ripley reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

662 reviews across 2 platforms

188 High Street, Ripley, GU23 6BD

Seymours Prestige Homes's office in Ripley, at 188 High Street, is rated 4.3 out of 5 across 662 reviews on two platforms, including 66 Google reviews rated 4.9.

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4.9 / 5

66

Reviews on Google

This office

Trustpilot logo

596

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ripley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent friendly service

Excellent friendly service. Was selling on Purple Bricks and had 1 viewing in l8 months, Seymours had it for 1 month and the sale is going through

Paul Β· 9 June 2023

Agent replied Β· 19 June 2024

That's great to hear Paul, pleased that you're now well on your property journey. The team will make sure that the rest of the way is well-lit and pleasurable. Thanks for taking the time to review us.

5/5

Trustpilot

Great team

Great team, good communication post offer accepted and hard working staff.

Evelyn Β· 7 June 2024

Agent replied Β· 19 June 2024

Thank you for your positive feedback! We're glad to hear you appreciated our team's communication and hard work post-offer.

4/5

Trustpilot

A professional service

A professional service, with good communications during the latter, occasionally fraught, stages of the sale.

John Β· 13 March 2024

Agent replied Β· 19 June 2024

Hi John, thanks for the review. whenever things get fraught it tends to be at the latter stages of the sale as there's often lots of individuals involved, not just the sellers and the buyers, but the solicitors and then the lenders as well. At this point, communication is king as it brings everyone together and keeps a focus on the common goal - to get people moved on their journey. Thanks for using us, and we're always here if you need us again.

4/5

Trustpilot

woking office

Very good staff at the woking office, they have gone out of the way to help with getting our offer accepted..very professional team.

Liz Β· 12 September 2023

Agent replied Β· 19 June 2024

Hi Liz, thanks for the review and it's been our pleasure to help. Enjoy making the house a home, that's where all the memories start.

5/5

Trustpilot

Seymours sell

Seymours sell! Everyone was first class and approachable and I have always used them. They get the job done.

Mabel Β· 15 December 2023

Agent replied Β· 19 June 2024

It's great to hear that everyone was first-class and approachable Mabel. If you ever need assistance in the future or have more property journeys planned, feel free to reach out.

5/5

Trustpilot

Excellent service whilst looking to buy…

Excellent service whilst looking to buy a property. Process very professionally handled. πŸ‘πŸ‘

David Β· 19 April 2024

Agent replied Β· 19 June 2024

It can be a minefield trying to find a new home but also an exciting journey. Thanks for the review David, pleased we could help.

5/5

Trustpilot

Amazing service Seymour’s Dorking.

I recently visited Seymour’s Dorking, as soon as we entered the branch the staff were very attentive and helpful. They talked us through all the details all the properties we liked and arranged viewings with us to fit our schedule.

Amy Β· 23 November 2021

Agent replied Β· 19 June 2024

Hi Amy, great to hear your comments and to know that the Dorking office which is headed up by owners Jamie and David looked after you. Hopefully, you will buy your next home with us as well. Best of luck with the search.

5/5

Google

We previously purchased our house via Ben at Seymours and were very happy with the service provided, so when it came to selling it we chose Seymours again. Over the three months that it took to secure the sale we also engaged the services of two other larger agents. The number of viewings from Seymours exceeded the combined total of those from the other agents by a wide margin, so not surprisingly it was Seymours who made the sale. Both Ben and Joe put in the extra effort needed in this currently challenging property market and were reliable, communicative and very professional at all times. I would certainly use the Ripley branch of Seymours again and do not hesitate in recommending them.

Chris Β· 12 October 2019

5/5

Trustpilot

helpful and patient services

Alex J very helpful and patient between buyer, landlord and tenant. Thank you for your satisfaction service.

Tweety Β· 13 January 2024

Agent replied Β· 19 June 2024

Great to hear Tweety, thanks for taking the time to share your views.

1/5

Trustpilot

The Woking lettings team is a…

The Woking lettings team is a nightmare. These are folks who master the art of lying and extortion of money from the tenants. I have not seen the likes of this team before. Avoid at any price!

Alain Β· 28 March 2022

Agent replied Β· 19 June 2024

Sorry to hear that Alain. Keep well.

5/5

Google

Good communication and efficient service.

Claire Β· 15 August 2024

Agent replied Β· 23 August 2024

Thank you Claire, we appreciate the kind words.

5/5

Trustpilot

Great Service

Great, honest service without the typical spiel that you get from many estate agents.

Mr Β· 23 February 2024

Agent replied Β· 19 June 2024

Thank you. We try to focus on treating people in the same way we would want to be treated - straight forward.

5/5

Trustpilot

Excellent experience

Excellent experience from Mark, Ian and the whole team at Seymours. Would highly recommend the team from Knaphill

Mark Β· 26 November 2023

Agent replied Β· 19 June 2024

Thank you for the glowing review Mark. We're delighted to hear you had an excellent experience with all of us at Knaphill. Your recommendation means a lot to us. If you ever need assistance in the future or have friends looking for a great team, we're here for you. Wishing you all the best!"

5/5

Trustpilot

Good agency

Good agency - quick, reasonable, not bothering.

Al Β· 3 July 2024

Agent replied Β· 23 October 2024

Thanks AI for the comments.

1/5

Trustpilot

I have been in contact with Seymours…

I have been in contact with Seymours lettings team and they haven’t contacted me once about properties, only to look on Rightmove and they post daily with matches of what I’m looking for. Disappointing.

GLP Β· 22 June 2022

Agent replied Β· 19 June 2024

Hi GLP, sorry to hear this. Please get in touch with Helen (assuming you are referring to Woking Lettings and Management) who she will be happy to assist you. Please accept our apologies.helen@seymours-woking.co.uk

5/5

Trustpilot

They were very efficient and kept us…

They were very efficient and kept us informed every step of the way. And even chased the dreaded solicitors when needed. I would highly recommend

Vcky Β· 12 May 2023

Agent replied Β· 19 June 2024

Thank you Vcky. Agreeing an offer is only one small cog in the process, dealing with a chain and the dreaded solicitors as you put is another. Ultimately everyone wants the same successful outcome, it just needs good communication. Thanks for taking the time to review us, it's much appreciated.

5/5

Google

I personally haven't bought or sold through them but i have worked with them. I work for another estate agents in a different part of the country and i would hands down say they are one of the best estate agents i have ever had in a chain with myself. They are polite, professional and really helpful. The rest of our chain hasn't been that helpful but David at Seymours has really been my rock throughout the process and i can't thank him enough. We are finally coming to the end of our sales but I want everyone who are considering using them to really do so! They are hot on what they need to do and I can't thank the whole team enough!

Eileen Β· 12 October 2018

5/5

Trustpilot

I was very impressed with the quality…

I was very impressed with the quality of effort in the sale of my house. All members of staff were very helpful and knowledgeable.

Carol Β· 2 June 2023

Agent replied Β· 19 June 2024

Fantastic Carol, thank you so much. We like to think of ourselves not as estate agents but more as your property partner sharing the same journey. We want to experience the same as your experience, that way the level of service is effortless. Thank you so much for taking the time to review us.

5/5

Google

As a buyer, I was very happy with the service provided. All interactions were dealt with sensitively and professionally.

David Β· 12 October 2023

Agent replied Β· 16 June 2024

Hello David, it's been a pleasure and we are glad you've moved into your new home. Wishing you all the best in the future and if you need anything just let us know. Joe

5/5

Trustpilot

Seymour’s . Walton on Thames

Seymour’s and the Walton team set out to do exactly what they said they would do! Sold our property within a week. Very professional team. Highly recommended

Maria Β· 22 February 2023

Agent replied Β· 19 June 2024

We're thrilled to hear that we lived up to our promise and sold your property within a week! At Seymours, we like to think of ourselves as the "A-Team" of estate agents - we love it when a sale comes together. Thank you for your kind words about our professional team, and for recommending us. We're always here to help, so don't hesitate to reach out if you need us in the future.

5/5

Trustpilot

Very professional very fast very…

Very professional very fast very friendly

Ann Β· 28 June 2024

Agent replied Β· 23 October 2024

Thanks for the review Ann, please we can help.

5/5

Google

We recently sold our house in Send with Ben at Seymours. Ben and all the staff were fantastic, helpful and professional throughout the whole process. We were always kept up to date with feedback from potential purchasers and helped to achieve the best price. There seems to be a clear difference between the service offered and delivered by Seymours against other agents who also made contact to try and market our property. We couldn't rate Ben, Joe, Emma and Julie higher.

Matt Β· 12 October 2017

5/5

Trustpilot

Recommended local Agent.

Accurate valuation, excellent communication and quick sale of our property. Highly recommend.

Mrs Β· 27 February 2024

Agent replied Β· 19 June 2024

Thanks Katherine, its been a pleasure to join you on the journey, thanks for using us.

5/5

Google

We recently sold, and bought, through Seymours Ripley. Ben, Joe and Sam have been extremely helpful, professional, friendly and patient throughout a long process. Would definitely recommend them. Thanks again for making a stressful process more manageable!

Kate Β· 12 October 2021

Agent replied Β· 16 June 2024

Hi Kate, Bought and Sold through us - that's fantastic. The Ripley office is the oldest of the Seymours branches, nearly 30 years old, and in that time their service and support has never faltered. Thanks for taking the time to review them, your comments have been fed back to Ben, Joe and Sam. Enjoy making your new house your home.

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