BrightWater Ringwood reviews

★★★★★ 5/5

Google

Excellent experience with Brightwater and Isobelle securing a tenancy in Southampton. Isobelle was always extremely (sometimes unbelievably) prompt with communication throughout the process, extremely patient and reassuring (I was an anxious wreck by the time we got to Brightwater), very flexible, personable, and quick to resolve or action any queries. We're almost 3 weeks into the tenancy and this has so far been the most professionally managed property I've ever rented. I want to highlight, for those to whom this might matter, that as a neurodivergent person with invisible disabilities, currently unable to work and therefore on various benefits, at no point did I feel I was treated differently, or as an undesirable tenant, because of my circumstances. We met affordability checks and that was that. Seems simple enough, but it feels important to state because we came across Brightwater after a 9 months of, at times, soul-destroying search for a home with Southampton's more local agencies - and I cannot say the same for most of them. Thanks, Brightwater and Izzy, for liberating us from that fresh hell - I can finally, finally prioritise my health and managing my condition, and slotting all the important foundations of life back into place. I truly hope you take pride in and continue in this manner.

R · 19 December 2024

★★★★★ 5/5

Google

Rental tenancy - very swift experience. Isobelle was organised, well-informed and quick to answer questions. She had clear communications and assisted with concerns. Would recommend!

Sajan · 14 September 2025

★★★★★ 5/5

Google

We have just had a really positive experience with Brightwater as we bought a house through them. Everyone we dealt with was knowledgeable and professional but Izzy in particular was really helpful. She supported extra viewings for us and kept on top of the progression of the purchase and kept up regular communications with all the parties involved. Overall it was a great service and I would reccomend them.

Kate · 13 October 2025

★★★★★ 5/5

Google

As a buyer in a legally complex sale, Jo was consistently available, reliable and understanding throughout a complicated 6 month process. She was always polite and went over and beyond what was expected of a Property Agents as a buyer.

Alex · 13 June 2026

★★★★★ 5/5

Google

I have worked with this company for about three years and previously with Lets Accomodate. These guys know what they are doing AND manage to find me the type of tenants that I want in so much good honest people that I can work with and they with me! I am of the 'old school' and demand excellent standards of which Brightwater provides. Well done to them.

David · 13 October 2025

★★★★★ 5/5

Google

Brightwater found us a perfect house, Amelia and Izzy were so helpful and professional - they supported me and my daughter through all the details and the process of moving and are always on hand if i need them. I cant thank them enough, we love our house.

Eve · 3 October 2024

★★★★★ 5/5

Google

I have been a tenant of a property managed by Brightwater (formerly Let's Accommodate) for the last seven years amd have primarily dealt with Amelia. Whenever I have had a query or something in our rented property needed attention, my requests have always been dealt with promptly and efficiently. Their customer service is fantastic and they have been a super letting agency to deal with. Thank you again for all of the assistance that you have given me during my tenancy.

Rebecca · 10 June 2022

★★★★★ 5/5

Google

Everything was very professional and luxurious! :)

Nadia · 27 December 2025

★★★★★ 5/5

Google

Darren brokered the deal on my current property and managed another property for me. Very friendly and knowledgeable and closes the deal effectively. Highly recommend.

Nigel · 13 August 2026

★★★★★ 5/5

Google

We have recently sold a property through Brightwater. Izzy and the team were brilliant throughout the process. Thank you Brightwater!

Ben · 14 August 2025

★★★★★ 5/5

Google

I have recently moved into a property let, and managed, by Brightwater. The process was very smooth, and Lucy, that we dealt with mostly, was friendly, calm and professional.

Hannah · 13 July 2026

★★★★★ 5/5

Google

We just rented through Brightwater and everyone so far was amazing. Isobelle showed us our property and answered all our questions and emails without delay and helped us make the move easier. Even after getting the keys they are open to help us if needed and are still in touch with us. Great experience and would highly recommend them to everyone.

Rozália · 13 October 2025

★★★★★ 5/5

Google

The biggest thankyou to Darren and all the team at Brightwater! They've been so amazing with helping my Mum and I sell her property and find her dream home!

Charlotte · 13 June 2026

★★★★★ 5/5

Google

First class service. Every aspect covered when moving in. Very friendly and helpful.

Colcutback · 15 September 2026

★★★★★ 5/5

Google

The Property Management Team at Brightwater (Walkford Branch) are absolutely Wonderful (honestly).... action is prompt, professional, kind and friendly with nothing ever too much trouble for lovely Claire, Jenny, Harriet and Amelia - especially Team Leader, Claire who would be a definite valuable asset to any Corporation! Long may this service continue - Thank You Brightwater !

Robert · 26 August 2023

★★★★★ 5/5

Google

Liz, who worked at the office where we bought the house, was very kind and treated us very well. Thank you to all of them. It's a bit of a late review, but everything was great.

Anil · 24 March 2026

★★★★★ 5/5

Google

Brightwater have been incredibly helpful in guiding me through becoming a landlord for the first time. Professional, responsive, and easy to work with. Thank you.

Nicola · 13 June 2026

★★★★★ 5/5

Google

Brightwater (and Izzy in particular) have been brilliant with the help and support provided to sell our home. They helped us through the entire process and were extremely knowledgeable and friendly, and most of all understanding in what can be a particularly stressful time. Thank you so much for all the time, effort and hard work!

Andrew · 14 September 2025

★★★★★ 5/5

Google

Lucy and the Brightwater Team have been absolutely amazing. They are friendly efficient and very professional. Thank you all for all your hard work

Lisa · 13 June 2026

★★★★★ 5/5

Google

Cannot thank the team at Brightwater enough, Jo and Isobelle were fantastic and helped us secure our dream property and made the whole process so easy and smooth. Thank you all

Ricky · 5 December 2024

★★★★★ 5/5

Google

The Property Management Team at Brightwater (Walkford Branch) are absolutely Wonderful (honestly).... action is prompt, professional, kind and friendly with nothing ever too much trouble for lovely Claire, Jenny, Harriet and Amelia - especially Team Leader, Claire who would be a definite valuable asset to any Corporation! Long may this service continue - Thank You Brightwater !

Bob · 11 June 2023

★★★★★ 5/5

Google

A big thanks to all the team, especially Isobelle, Jo and Amelia. For someone letting for the first time and no idea what needed to be done the made the process seamless. Nothing was too much problem and any issues were resolved effortlessly. I couldn't recommend Brightwater enough.

Chris · 12 November 2023

★★★★★ 5/5

Google

Our experience with Brightwater has been very positive. They have been very helpful and nothing is too much trouble. I cannot praise the Brightwater team enough. It has been a very seamless and positive experience and I would recommend their services 100% to anyone x

Faye · 13 October 2025

★★★★★ 5/5

Google

From start to finish , my experience with Brightwater was great. Very professional , always there to assist and give advice , i recieved a lovely welcome pack when moving into my rental property and the whole experience for me was made easy and straightforward thanks to Brightwater . Amazing 💕 …

Lesley · 1 May 2025