Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWater seepage problems fixed
I would like to show my appreciation to Paul Iambert, Michael Perry and Claire Wiggins. Their prompt response and professional skills helped to fix the water seepage problems in my bathrooms. Quick to arrange the jobs and good techniques in identifying the problems and repairing. Many thanks and appreciation.
K · 27 April 2024
★★★★★ 5/5
TrustpilotRaalf Fallaha came to my property to…
Raalf Fallaha came to my property to have a look at a couple of snagging issues. He was very friendly, polite and fixed the issues quickly and easily. He was also exceptional with my dog who is very nervous around strangers and made her feel at ease quickly.A lovely man who is a credit to Hill.
Emma · 20 November 2023
★★★★★ 5/5
TrustpilotThank you to Simon, Barry, and Sarah
Thank you for organising (Sarah) and executing (Simon and Barry) various works in our flat over two days. The result is stunning, the attention to detail and advice along the way was much appreciated, and your mood was always very cheerful. A delight to have around for two days! :-)
Nina · 29 March 2024
★★★★★ 5/5
TrustpilotSarah Key delivers on Customer Service
A brief line to commend Sarah for her sterling work and arranging the rapid resolution of some minor snagging matters at our property at Hill's Eden Green development. Trades arrived when Sarah said they would and I have been extremely satisfied with the outcome. Well done Sarah, keep up the good work.Thanks,Paul Williams
Paul · 24 January 2024
★★★★★ 5/5
TrustpilotVery good service
Alan Deadman came to fix an issue in my en-suite which had been complicated by shoddy work previously. He took the time to do the job properly & even returned to finish the sealant later in the day. He was polite & courteous at all times
Stacy · 10 June 2024
★★★★★ 5/5
TrustpilotExcellent job done by Faik today
Excellent job done by Faik today. He was very polite and professional. He left the place tidy and clean. I thank him for his great work.
Lona · 27 September 2023
Agent replied · 13 June 2024
Hello Lona,Thank you for your positive feedback regarding Faiks recent visit. We will pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotI find the company very recommendable
I find the company very recommendable. The contractors are always polite and do their jobs without any distractions and whats more they always clean up after completing the job. Michael Perry did the sealing of the bannisters which had cracked from expansion of the house.
Janet · 27 June 2024
★★★★★ 5/5
TrustpilotGood service
We had Andy Delaforce and Michael Perry from Hill team over to carry out some paint work and small fixes following our 7 day check in visit. They have done a great job. Very organised, the snags were repaired quickly and with high standard and tidy up and clean at the end.Keeley D. from costumer service team has been great responding to our emails and organising these works.
Luisa · 22 November 2022
★★★★★ 5/5
TrustpilotGood service,Helpful and friendly man…
Good service,Helpful and friendly man Faik I was pleased heaving in my house for my repair, tide and clean, Thank you.
Daniel · 19 January 2024
Agent replied · 13 June 2024
Hello Daniel, Thank you for your positive feedback. We will be sure to pass it onto Faik. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotRepairs
Hill came to repair some damage to apartment that was caused as a result of builders rectifying an issue that had been an issue since I bought my place. I can’t fault the workmanship of Faik. He was kind, courteous and went above and beyond to do a a wonderful job. Very pleased with what he did.
Jayde · 13 October 2023
★★★★★ 5/5
TrustpilotPeter Miller 5*
Peter Miller came round to fix a leak in our en-suite shower. He arrived on time, He was very professional and respectful of the house. Peter did a great job! We do need some more work done due to issues but we would always request Peter.
Craig · 3 June 2024
★★★★★ 5/5
TrustpilotMichael Chapman did a great job…
Michael Chapman did a great job finishing the assigned work (water panel access). Painting and cleaning were both also good. Thank you
Osama · 22 December 2023
Agent replied · 13 June 2024
Hello Osama,Thank you for your review. We will pass on your thanks to Michael.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAppreciation
Thank you so much for Barry, Simon Cowdrey and Michael Chapman for all the help in fixing, snagging bits and installing stuff. You guys are the best!
Change · 16 August 2023
Agent replied · 13 June 2024
Hello Change Jas,The team will be pleased to hear your positive review. Thank you.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotVery professional and efficient
Mike Lewis came to fix my door. As always, he was friendly and professional. He came prepared and completed the job in 15 minutes. Thank you!
CC · 5 September 2023
Agent replied · 13 June 2024
Hello CC,Mike will be happy to see your positive review of his work. We appreciate you taking the time to leave us feedback.Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotSimon cowdry came to the house…
Simon cowdry came to the house yesterday to fix our bathroom door. He was very quick and did a great job. He explained what went wrong clearly and how to fix it in the future. Also, advised on other areas that we needed support with. Excellent service
John · 23 April 2024
★★★★★ 5/5
TrustpilotI have to praise Hill's after-sales…
I have to praise Hill's after-sales maintenance. It must be Hill's after-sales maintenance team. Michael Chapman and Brad Sullivan helped me repair the wall cracking problem very well yesterday. Thank you for their professionalism and attention to detail. I am very happy that I bought Hill's house.
Pan · 19 April 2024
★★★★★ 5/5
TrustpilotThe engineer who visited was polite and…
The engineer who visited was polite and hard working, more than happy with what he has done.However, The communication from the office was shocking, as in a message to say an engineer was coming arrived after the engineer, it was just fortunate that I was in.
Vicki · 7 May 2024
★★★★★ 5/5
TrustpilotBen and Peter good lads.
Ben and Peter came today, been a couple of times at our retiree complex Pollys Field Village. Both very professional and friendly, snagging all fixed so far. See you both for coffee or tea whenever. 80 year old ex building site worker so I know how things should be done. Well done lads.
Brian · 8 December 2023
★★★★★ 5/5
TrustpilotKelvin came round to fix a couple of…
Kelvin came round to fix a couple of snagging issues, he was really polite and did a great job, couldn't have asked for better and gave the high level of service I expect from Hill who from my personal experience are a great developer
Jodine · 8 June 2024
★★★★★ 5/5
TrustpilotGreat and efficent service from Paul Lambert
The service was really good and efficient. Paul Lambert not only fixed/cleared the big stains on the floor but advised me on products to use for similar situations as well. He informed me too about solutions to improve the floor layering if i ever need to "re-do" my vinyl flooring for extra protection. Thank you
ES · 19 October 2023
★★★★★ 5/5
TrustpilotVery efficient and personable
On time. Very polite and friendly explained what was being fixed. Also took time out to explain a few other things pertaining to functionality of a few items
JVP · 31 May 2023
Agent replied · 24 August 2024
Hello JVP,Thanks for your review, we appreciate you taking the time to leave us positive feedback.Many thanksCustomer Service
★★★★★ 5/5
TrustpilotRaalf attended to my broken door and…
Raalf attended to my broken door and arrived on time. He looked at the lock and explained the problem to me and replaced the lock there and then with a new one. Very good job and my door is now in full working order. Thank you
Charlene · 23 April 2024
★★★★★ 5/5
TrustpilotInvestigation of a fault
Had a visit today from Graham to investigate an issue in a room within our house. He was thorough in checking everything and rectifying the problem before putting fittings back and leaving the room clean and tidy. Turned up on time and the work was completed in the time quoted.
Iain · 30 January 2024
★★★★★ 5/5
TrustpilotToday Mr Michael Perry
Today Mr. Michael Perry came to finish his work at home. Not only did he do the job he was contacted for, but he fixed my front door, finishing the job that hadn't been done well by the previous colleague. It's nice to meet people like him, kind and who love their work. Thank you!
Elisir · 2 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.