Trusted Agent profile · Rickmansworth
★★★★★
66 reviews across 1 platform
2 Station Road, Rickmansworth, WD3 1QZ
Hamptons's office in Rickmansworth, at 2 Station Road, is rated 4.7 out of 5 across 66 reviews on 1 platform, including 66 Google reviews rated 4.7.
Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
5/5
GoogleJenny, Melissa and the team have been excellent in all my dealings with them. Very professional and, crucuallly for me, always extremely timely and informative in replying to queries with good advice. Highly recommended.
Thank you for taking the time to leave us a review! Customer service is very important to us and we are thrilled to read such positive feedback about Jenny, Melissa and the team in Rickmansworth! Thank you again!
5/5
GoogleI was so pleased with the service that the team provided. I didn't find anything with them however they answered all my little questions, their attitude and their willingness to help was just so lovely. Everyone helped at some point and it's more than I expected, they really went above and beyond to try help me find my new home. I thank them and will definitely be recommending them to my friends and family. I'll be back in the future to try find my next home for sure.
Thank you for leaving us a review. Customer Service is very important to us and we are delighted to hear you received a 5* service from our Rickmansworth team. In particular, it is fantastic to hear the whole team had such a positive impact on your experience, and were friendly and infomative throughout. Thank you again, we look forward to sharing your review.
5/5
GoogleRecently used Hamptons to move and they was fantastic, Jack was always prompt and responsive, he looked after the whole moving in process - causing no stress what so ever! Which is unheard of! Rupert and Jenny were also great! No question was to much for either three of them! Would recommend ! Thanks guys
5/5
GoogleWe were looking for a rental at very short notice and Jack was brilliant in organising the viewing and sorting out all of the admin. From first viewing to moving in it took under a week and that was due to Jack’s dedication in helping us with a quick turnaround time
5/5
GoogleThis is the first time my Husband and I have used Hamptons and we would absolutely use them again. We worked specifically with Jack from the Rickmansworth branch and he was great. He negotiated a lower rent for us, went to measure walls for us when we couldn’t get there ourselves and he was always really prompt to respond to us when we needed something! Everyone we spoke to at Hamptons was really lovely, very friendly and helpful and always professional. I recommend Hamptons and definitely go and see Jack if you need anything in the Chesham/Rickmansworth area!
5/5
GoogleRebecca and the team at Hamptons Rickmansworth have provided excellent and quick support when needed. We very much appreciate the best-in-class online support request system and how fast it lets the team respond to the reported issue.
5/5
GoogleThank you to Hamptons for reaching out to the local community and supporting our primary school summer fair at St Peter's in Mill End this year. Rebecca Pole was amazingly efficient and quick to respond. Thank you to Chris Ryall and all his team for all their support!
5/5
GoogleWe became tenants of a property in Rickmansworth managed by Hamptons over 3 years ago. We have always found them professional, helpful and very friendly. We have had issues with the property over the 3 years and Hamptons have always dealt with them quickly and efficiently. We would recommend this agency to both tenant and landlord.
Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are delighted to receive such positive feedback about the service our property management team provided you. In particular, it is wonderful to hear that any issues were resolved quickly and you would recommend our services further. Feedback is very important to us and we look forward to sharing your review with the whole team. Thank you again.
5/5
GoogleJack has given me brilliant service from the day that I viewed the home straight after landing after immigration, till I moved into this beautiful home that we found a few weeks later. You can trust this agency to put you first as a tenant and they always stay in contact.
Thank you for your review Chantelle, we are delighted to receive your feedback about Jack, and are particularly pleased to hear you felt he put your needs and interests first. Thank you again, we look forward to sharing your review with Jack and the team.
5/5
GoogleJack has given me brilliant service from the day that I viewed the home straight after landing after immigration, till I moved into this beautiful home that we found a few weeks later. You can trust this agency to put you first as a tenant and they always stay in contact.
Thank you for your review Chantelle, we are delighted to receive your feedback about Jack, and are particularly pleased to hear you felt he put your needs and interests first. Thank you again, we look forward to sharing your review with Jack and the team.
4/5
GoogleGREAT team very friendly and reactive. Rebecca is very professional making her best to satisfy tenants and to speed up processes without compromising the quality of the service
5/5
GoogleHave been totally impressed with the professional and friendly service from Hamptons in Rickmansworth. We had not let our house before but the whole team came and viewed our place very quickly, answered all our questions, found us a tennant and made us feel that Hamptons were in control. Since letting it they have handled the tenants expertly and saved us a lot of anguish. Hampton's service and professionalism is well above anyone else that we spoke to and we would highly recommend them.
1/5
GoogleBad communication, Rude, uncaring and dismissive. These agents are so aloof, unless they are selling you a million pound property they think they are better than you and look down their nose at you. I'd avoid them if I were you.
Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to receive your review. I can see you have recently left a 13 year tenancy and may perhaps be disappointed with the outcome of the deposit, as I understand the full deposit has been returned to the Landlord and the property is now being fumigated. Whilst we appreciate you may be frustrated with this outcome, we do not agree this is a reflection of the services we personally delivered. The team are naturally disappointed that having had a long positive working relationship with you as a tenant you have left this review and they, therefore, invite you to email customercare@hamptons-int.com so they can ensure any issues with the service you received are addressed. Thank you again.
5/5
GoogleMany thanks to the Hamptons team in Rickmansworth. Everybody was very helpful and they made the move less stressful for us thanks to the personal approach and their professionalism.
5/5
GoogleVery happy with the service provided by Rebecca and her team - special mention goes to Ruth who helps manage all aspects of client liaison.
5/5
GoogleWe have rented our home out for the last three years through Hamptons in Rickmansworth. Wasn't the most straight-forward transaction, but Jenny and Rebecca supported us from start to finish, and provided an excellent service. They helped us resolve the many and various issues that arose with endless good humour and patience.
5/5
GoogleStaff are professional and helpful always respond to inquiries and requests and deal with issues quickly. Richard Rounding always responds to my e mails straight away and is always polite and professional.
Thank you for leaving us a review Christine, we are delighted to hear the team provided you with a high level of service and in particular that Richard responded promptly and professional to your emails. Thank you again, we look forward to make the team aware of your feedback.
5/5
GoogleI have been very impressed with both the lettings and management team at Hamtons who have both let and managed my property over the last 3 years. A smooth, trouble free experience throughout.
Thank you for leaving us a review and for continuing to be such a loyal customer. We take customer service very seriously and are delighted to hear how happy you are with the team in Rickmansworth. Thank you again and here is to the next 3 years!
5/5
GoogleRichard has responded and dealt with the problems in my property with professionalism and speed. He is very friendly and understanding which helps immensely. Thank you once again.
Thank you for leaving us a review. We take great pride in our management services, so are delighted to hear that your property manager Richard has had such a positive impact on your experience with us. It is especially wonderful to see he has resoled any issues quickly and has been friendly and understanding in his approach. Feedback of this nature is very important to us and we look forward to sharing your review with Richard and the team. Thank you again.
5/5
GoogleA really helpful estate agent and easeful process in helping us with a change of contract. Thank you.
5/5
GoogleGreat team speedy respond, caring& do the best they can. My special thanks go to Jenny, Rebecca & Annabel.
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear that Jenny, Rebecca and Annabel porobided you with a 5* service! Thank you again!
5/5
GoogleWonderful experience with the Lettings team there. Rebecca Pole especially is a pleasure to deal with.
Thank you for providing us with your feedback, it is fantastic to hear how pleased you are with the service provided by Rebecca, she will be thrilled to read your review!
1/5
GoogleRude and unprofessional. Nothing else to say.
5/5
GoogleHave been letting with Hamptons for years. Always helpful, friendly, get all the maintenance jobs done. They have always also found excellent tenants
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