Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Dena Gold is approachable, friendly, and highly efficient in her communication. She responds promptly and handles any concerns or issues with professionalism and care. It has been a genuinely positive experience working with her, and she is always happy to help.
Thank you.
Zainab (Watford)
Zainab · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words, Zainab! We're so glad to hear that Dena has been a pleasure to work with and has been able to assist you with any concerns or issues efficiently and professionally. We take pride in providing excellent customer service and are happy to have Dena on our team. We will make sure to pass along your positive feedback to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a really excellent experience with Dena Gold at Hamptons as my letting agent. She is consistently proactive and always one step ahead when it comes to managing the property.
Dena is fantastic at dealing with my tenant, professional, fair, and efficient, which gives me real peace of mind as a landlord. She’s also incredibly responsive; whenever I have a question or need something sorted, she replies quickly and gets things moving straight away.
Altogether, she’s reliable, thorough, and genuinely great to work with. I wouldn’t hesitate to recommend her.
Chris · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that Dena has provided you with such exceptional service as your letting agent. We pride ourselves on being proactive, professional, and efficient, and it's great to know that Dena has exceeded your expectations. We truly value your trust in us and look forward to continuing to provide you with the best property management experience. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe are extremely happy with the service provided by Dena Gold.
She responds quickly, always comes back to us with clear answers to our queries, and is an absolute pleasure to deal with.
Dena is a real credit to Hamptons, efficient, professional and consistently helpful.
Thank you, Dena, for all your support.
Samantha · 16 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHamptons has been a great estate agent for us. Rebecca Duxbury was really helpful with our initial property needs and search. And since they've been friendly and responsive. Especially Dena Gold, our property manager, who is very proactive and quickly sorts out any issues we're having.
Vlad · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review! We're so glad to hear that Rebecca and Dena have provided you with excellent service. We pride ourselves on being friendly, responsive, and proactive for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons has been managing the letting of my flat, I can highly recommend Talin Leask who is incredibly proactive, responsive and provides timely updates. Overall Hamptons has been a great choice for us when it comes to letting the flat.
Anna · 16 February 2026
Agent replied · 16 April 2026
Thank you for your glowing review! We are thrilled to hear that Talin Leask and the rest of our team at Hamptons have provided excellent service for managing your flat. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’ve had a great experience dealing wurh Dena, our property manager. From day one, she has been been professional, responsive, and genuinely attentive to both tenant and property needs. Communication is always clear and timely, whether it’s about maintenance updates, lease questions, or general concerns.
What really stands out is Dena’s proactive approach. Maintenance requests are handled quickly and efficiently, and she follows up to make sure everything is resolved properly. Dena also does an excellent job balancing tenant satisfaction with protecting the property owner’s investment.
Lee-Anne · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with Dena as your property manager. We pride ourselves on our professionalism, responsiveness, and proactive approach to property management. Your satisfaction as a tenant and the protection of the property owner's investment are our top priorities. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTalin Leask is absolutely fantastic ! Always on hand to help swiftly with any issues with great clear communication
Toby · 16 February 2026
Agent replied · 16 April 2026
Thank you for the glowing review! We pride ourselves on providing exceptional customer service, and we are delighted to hear that Talin has exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOutstanding level of service. Viewing done on a Thursday and got the keys to the flat on Wednesday. Accommodated my unique circumstances and tight deadlines effortlessly. Very professional, friendly and most importantly efficient team. Special thanks to Jack Quoroll who found me a better property when the original one I wanted was taken, chased up documents on my behalf and liaised with me on a daily basis to ensure everything was in place for my moving day, including staying till after hours to take my phone calls and emails. I would highly recommend Hamptons to everyone and will definitely be using them again. Thanks to the whole team!
Khurram · 17 June 2020
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review. Customer service is important to us and as such we are delighted to receive such positive feedback about the team in Rickmansworth. It is particularly wonderful to hear that Jack worked hard on your behalf and you would recommend our services further. Thank you again, we look forward to sharing your review with Jack and the team.
★★★★★ 5/5
GoogleHamptons have been fantastic at overseeing our first ever rental. Our agent Rebecca Duxbury was absolutely fantastic. Always extremely fast to respond to correspondence and rectifying any issues we had. She was extremely professional and so …
Cherry · 16 April 2025
★★★★★ 5/5
GoogleI had leaking conservatory roof thanks to our property manager Dena Gold that has been resolved so quickly. Thank you so much.
Charles · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your positive experience with our property manager, Dena Gold. We are always committed to resolving any issues our customers may have as quickly as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe cannot recommend Rebecca Duxburry from Hamptons lettings Rickmansworth higher. She is a true professional and was always on hand to help. Consistently going above and beyond just an absolute pleasure to deal with and always so lovely and friendly. Thank you so much Rebecca
Sally · 4 December 2024
★★★★★ 5/5
GoogleBig Kudos to Richard who was amazing at handling my check out, negotiating with the difficult owner on my behalf and reaching a great result.
He was very responsive and can't speak highly of him enough. Give the man a raise and a week off, he deserves it. Wish Richard and the team all the best.
Timothy · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review Timothy, we are delighted to hear Richard had such a positive impact on your experience with us and in particular that communication was to a high standard. Thank you again, we look forward to sharing your review with him.
★★★★★ 5/5
GoogleI have been a client of Hamptons Lettings Rickmansworth for nearly a year and would like to mention how helpful everyone has been
Starting with Rupert who found me the property and was so kind and helpful all during the transaction
Now I am being looked after by the lovely lady Harleigh Doherty , she is always positive, happy and most helpful . Each request and problem gets resolved as soon as she can arrange it
Well done to Hamptons , good feeling to know they are there for you
Ninicim · 14 March 2025
★★★★★ 5/5
GoogleWe just rented a flat in Watford thanks to Leila, she made everything so smooth and easy for us. We are beyond happy with our experience.
Melissa · 19 March 2025
★★★★★ 5/5
GoogleI have had a very good experience with the Rickmansworth branch. They were always on time for their appointments, responded to any issues I had quickly usually within the same day or at the very latest when they arrived for work the next day. I mainly dealt with Jack who was a great help and also Harleigh. Definitely would recommend, better than most of my experiences with estate agents.
Jack · 17 June 2020
★★★★★ 5/5
GoogleTeam Perfect!! Quick response, very helpful, real client care attitude. They go above and beyond what is expected.
Brilliant experience!
Marian · 27 June 2025
Agent replied · 11 August 2025
Thank you for your kind words! We are thrilled to hear that our team exceeded your expectations and provided you with a brilliant experience. That is our goal and we will continue to go above and beyond for our clients. Your satisfaction is our top priority. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRichard (property management) responded to my email within 30 mins of opening the following morning to my heating issue. Before i had arrived home from work the same day, the engineer had been, fixed a new valve and the hot water and heating was back working. I was communicated with, informed of the procedure and timescale. Cant ask for much more. Thumbs up! Thanks Rich
Wesley · 17 June 2020
★★★★★ 5/5
GoogleI was so pleased with the service that the team provided. I didn't find anything with them however they answered all my little questions, their attitude and their willingness to help was just so lovely. Everyone helped at some point and it's more than I expected, they really went above and beyond to try help me find my new home. I thank them and will definitely be recommending them to my friends and family. I'll be back in the future to try find my next home for sure.
Katie · 17 June 2020
Agent replied · 16 June 2024
Thank you for leaving us a review. Customer Service is very important to us and we are delighted to hear you received a 5* service from our Rickmansworth team. In particular, it is fantastic to hear the whole team had such a positive impact on your experience, and were friendly and infomative throughout. Thank you again, we look forward to sharing your review.
★★★★★ 5/5
GoogleJenny, Melissa and the team have been excellent in all my dealings with them. Very professional and, crucuallly for me, always extremely timely and informative in replying to queries with good advice. Highly recommended.
Nick · 18 June 2019
Agent replied · 16 June 2024
Thank you for taking the time to leave us a review! Customer service is very important to us and we are thrilled to read such positive feedback about Jenny, Melissa and the team in Rickmansworth! Thank you again!
★★★★★ 5/5
GoogleI have been using Hamptons Ricky as my letting agent since I acquired a flat nearby over 15 years ago - and it has taken me this long to write a review!
Every time there’s an issue, or a changeover, Hamptons really do do all the …
John · 16 April 2025
★★★★★ 5/5
GoogleI was in a dire situation. The landlord of the property I had booked for my client pulled out at the last moment. I had 2 days to secure a new property which by all accounts was virtually impossible. However Layla the agent pulled out all …
Danny · 16 April 2025
★★★★★ 5/5
GoogleRecently used Hamptons to move and they was fantastic, Jack was always prompt and responsive, he looked after the whole moving in process - causing no stress what so ever! Which is unheard of!
Rupert and Jenny were also great! No question was to much for either three of them!
Would recommend !
Thanks guys
Jak · 17 June 2020
★★★★★ 5/5
GoogleMyself and my wife and my son (at a youngish age) moved into Watford in 2012 in Metropolitan Station Approach through Hamptons. What a life changing decision and the best move we ever made. The schools, the town, Cassiobury Park, the …
Justin · 16 April 2025
★★★★★ 5/5
GoogleWe were looking for a rental at very short notice and Jack was brilliant in organising the viewing and sorting out all of the admin. From first viewing to moving in it took under a week and that was due to Jack’s dedication in helping us with a quick turnaround time
Sandip · 17 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
