Bartlett and Partners Richmond reviews

★★★★★ 5/5

Google

After over a year of looking for our first home- we finally came across it with Bartlett and Partners. Having dealt with many questionable characters in the industry, it was refreshing to come across a team that were so open and honest, efficient and all round just nice to deal with. Darren and Kristian have been responsive throughout the process, answering all our queries along the way. I have raved about them to family and friends, I could not recommend them more! It has been our pleasure to have them at the helm of what can be a stressful process.

Priya · 17 April 2025

★★★★★ 5/5

Google

From the initial contact through to completion (and beyond!), the service has at all times been personable, professional and very supportive. As an independent agency Darren and Kristian offer a tailored service, responsive to the challenges of marketing and selling a property while acting as trusted pilots helping a vendor to navigate a way through the process. They’ve provided us with a first rate service. Where the High Street estate agents seemingly plucked valuations out of the air, we were presented with a thorough analysis of the local market to substantiate their valuation which was realised with the sale. We have particularly appreciated the open and speedy lines of communication, always available to respond to queries and reassure when necessary. Darren and Kristian have been great to work with!

Andrew · 14 April 2025

★★★★★ 5/5

Google

Finding an estate agent you can actually trust is rare, but Darren Bartlett is the exception to the rule. From our very first conversation, it didn't feel like a transaction; it felt like we had a genuine advocate in our corner The service was fantastic

Simon · 17 March 2026

★★★★★ 5/5

Google

Fantastic service from start to finish. Darren experience really shows. He was knowledgeable, professional, and always on hand to help. A genuinely personal approach you don’t get with bigger agencies. Highly recommend!

R · 11 May 2026

★★★★★ 5/5

Google

Both Darren and Kristian were amazing from the first viewing of the house right the way through to completion (we were buying from their seller). The level of professionalism was impeccable and they ensured that all information was clearly communicated throughout the process! If we ever come to selling we will definitely be using Bartlett and Partners!

Peter · 11 October 2023

★★★★★ 5/5

Google

We had a great experience buying our property through Bartlett & Partners. Despite an incredibly turbulent chain, the team, in particular Kristian, helped ease the stress and helped smooth out issues when needed. They are very attentive and always on hand to support every aspect of the process. Thank you!

Marjan · 11 October 2023

★★★★★ 5/5

Google

We used Bartlett & Partners recently and found both Darren and Kristian immensely knowledgeable, professional, friendly and easy to talk to. We haven’t moved house for nearly 19 years so it was very important for us to have someone who would listen to us and guide us through the journey of finding our forever home and Darren and Kristian 100% delivered! I would highly recommend Bartlett & Partners to anyone who is thinking of selling/buying! Iveta and John

Iveta · 11 October 2024

★★★★★ 5/5

Google

Absolutely first class service, Darren & Kristian were professional, proactive, and more importantly, honest. Bartlett & Partners get a very strong recommendation from us, we would have no hesitation using them again or recommending their services. Thanks guys

Graham · 17 April 2024

★★★★★ 5/5

Facebook

As a local developer we always look to utilise the talents of local businesses and Darren and the team at Bartlett & Partners are the perfect fit for us. They are a solutions driven company who put people first and their patient and accommodating nature certainly works well for our prospective buyers. They are so much more than a traditional agent and their boutique personal touch is very much aligned with the way that we run our own business and their marketing services are exceptional. We highly recommend them and will be using their services again soon.

Twickenham · 26 June 2023

★★★★★ 5/5

Google

Could not fault Kristian, very professional, great communication and nothing like the sharks on the high street. Kristian was open and honest with all our questions and even replied/ spoke to us on Sundays! Thank you so much for all your help and we will definitely use bartlett and partners in the future! 😁

Alice · 11 October 2022

★★★★★ 5/5

Google

Darren and Kristian have done a brilliant job when selling our property. Our process ended up being quite lengthy and both have managed our expectations by keeping constant communication and transparency throughout the entire time. Their services are personalised and the fact they only manage few properties at the time allows for personal touch points and various interactions. Thank you!

Fernanda · 14 December 2024

★★★★★ 5/5

Google

Darren and Kristian from Bartlett & Partners dealt with the sale of our house in Teddington in the autumn of 2022. They proved that it is possible to have an almost stress-free experience of selling a house! They are extremely professional, helpful, do what they say they would and react timely even when we sent our messages quite late. They know their stuff! Also helped us with various queries about purchase of our new house. We would throughly recommend them - a completely different experience from a typical high street chain. Thank you for everything!!😊

Ewa · 11 October 2023

★★★★★ 5/5

Google

This was by far the most painful, protracted house-selling process we've ever experienced due to a frenzied market and unreliable solicitors. We wouldn't have got thought it without the highly experienced duo that is Darren and Kristian. They remained upbeat and committed to progressing our sale throughout, keeping us abreast of news at all times. Our son says Darren and Kristian are the best estate agents in Twickenham and we wholeheartedly agree. They truly know their stuff and care about the clients. We cannot thank them enough for helping us to achieve our dream move. (Fabia T.)

Fabia · 11 October 2023

★★★★★ 5/5

Google

Darren sold my flat for me after my boyfriend used him to sell his family home. He is amazing at what he does, nothing is too much trouble, my flat sale turned out to be a bit tricky but Darren helped at every stage keeping me and my buyer up to date, liaising with solicitors and building good relationships between the chain ensuring the stress was taken out of it. I would not hesitate to recommend Darren, he is a true professional but also keeps things on a very personable level. He is a real find amongst estate agents!!

Claire · 11 October 2021

★★★★★ 5/5

Google

First class service from Darren and his team from start to finish. -After initially engaging with a national Estate Agency and them making little to no progress, I was referred on to Darren Bartlett Real Estate from a friend and the experience was a polar opposite! In the 6 or so months prior I had received very few viewings, very little by way of market feedback and, although sensitive to market conditions brought about by Covid, was fairly unimpressed. Enter Darren. Within merely a few days of engaging him, he had achieved more in the first couple of weeks than the large agency (with higher fees I may add) had achieved in months! He was very proactive in marketing my property, gave excellent insights into market conditions, including setting my expectations. In next to no time Darren had lined me up with an offer and, not long after that the sale was concluded! As I am based abroad, Darren's proactiveness and timely updates were just what I needed. I strongly endorse Darren and his whole team and will be utilising his services again without question, in addition to recommending his services to anyone who is seeking a similar experience when selling real estate. Thanks again Darren - you rock!

Adam · 11 October 2021

★★★★★ 5/5

Google

Darren is easily the best experience I have had with an estate agent. He sold my late Father’s property in St. Margaret’s and I cannot recommend him highly enough. From the start his passion and knowledge for selling houses was clear to see and the way he marketed the property with stylised photos and a short video for social media was spot on. Within the first week we had 12 viewings and three serious offers which was amazing. His personal touch and genuine interest in making the process as stress free as possible for those involved, is something which I have never come across in previous dealings with agents. He went that extra mile on many occasions to make sure the deal went through as smoothly as possible right down to the last moment! If you are looking at buying or selling a house you would be mad not to give this bloke a chance!

Tom · 11 October 2021

★★★★★ 5/5

Google

Choosing Darren to sell our house was one of the best decisions we made. We had a lot of agents over to value the property, but no one compared to Darren. We chose Darren for a number of reasons, his honesty and driven attitude were the main reasons. We had also purchased the house originally from Darren. He got us a number of good offers on the table and we accepted within 6 days. The speed in which Darren got the whole transaction completed was absolutely seamless. The whole process from start to finish was seamless and stress free. We recommend Darren to anyone planning to sell their house. The service you will get is guaranteed to be perfect.

Nav · 26 August 2021

★★★★★ 5/5

Google

Darren Bartlett has been an exceptional estate agent throughout the sale of our Hampton Hill property. He has dealt with all enquires in a professional and timely manner. From start to completion, Darren offers an extra touch with his unique service, something I haven’t received before when selling other properties. I don’t believe our sale would have happened if it hadn’t been for Darren’s personal, boutique style of agency. This service certainly made the property buying and selling experience less stressful for us as a family. I highly recommend Darren Bartlett Real Estate for anyone looking to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value

Cara · 26 August 2021

★★★★★ 5/5

Facebook

I can’t recommend Bartlett & Partners enough. Moving house is never an easy process but they were amazing from beginning to end - from quickly finding buyers for us (after just one open house) to helping us to move the process on (as much as was in their power). Both Darren and Kristian were hugely supportive throughout offering an above and beyond service. Thank you so much.

Chloe · 4 February 2023

★★★★★ 5/5

Google

Darren and Kristian are exceptional. Our buying and selling process came with challenges - the market, housing stock, interest rates, tricky asks - throughout the whole thing they were helpful, super efficient and no question was too silly. Their knowledge and advice is second to none. I am pretty certain without them we wouldn’t have sold our flat and now be in the family house we dreamed of. We couldn’t recommend them more!

Emma · 11 October 2023

★★★★★ 5/5

Google

The mere thought of buying or selling a property can leave a long lasting negative impression for some people, as it is amongst the most stressful things you’ll ever do. Therefore, finding out that Darren Bartlett takes away all the angst, pain and strain out of buying and selling, gives me peace of mind knowing that there’s definitely someone on my side. Darren is not only a terrific guy, but the way he looks after the buyer and seller is just a delight. He sits down with you (or in times of isolation, has a video call), goes through everything that you can think of, treats you as a human being and gets on with his job. Darren is honest and won’t guild any lilies. He will suggest a fair and reflective price when you are selling, and is realistic when you are buying. As Darren works with a great mortgage advisor team, he can put you in touch with them, without leaving it to you. He will even sort out your utilities so that they are all being set up for you, when you move in (having the gas, electric, broadband, landline and mobile on one monthly bill is so easy and saves so much hassle. Plus, the guy that Darren deals with makes life so easy, and saves you money, so it’s a no brainier really). This is a really great service, as it’s one less thing to worry about. What is also very helpful is that he offers a 360 video view of the property, inside and out (really useful when you want to show family and friends). Darren’s complete “package” service really shines out like a beacon in a dark sea of estate agents. He most certainly a cut above the rest, and that’s why the 5* rating I’ve offered is so apt. I cannot but recommend Darren for helping you buy or sell your property. Give him a ring and have a chat. You won’t be disappointed!!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 26 August 2020

★★★★★ 5/5

Google

We couldn’t be happier with the service we received from Bartlett & Partners in selling our house. Kristian’s quick, expert responses to all our messages & calls helped navigate what is a very stressful time in one’s life!

Chrysoula · 27 April 2025

★★★★★ 5/5

Google

From beginning to end, Bartlett & Partners have proven to be consummate professionals and a case apart. They are particularly notable for their handling of marketing and mindset, unlike the dinosaurs on the high street theirs is modern, connected and approachable, most notably via their tactical grasp on social media. They focus on fewer clients with greater rewards for all. I found them to be utterly refreshing, fun to work with, and tirelessly exacting. I would recommend them in a heart-beat.

Admin · 11 October 2022

★★★★★ 5/5

Facebook

Darren and Kristian were a joy to work with. A highly professional team that helped us sell our house on the first day. I couldn’t recommend them more highly. I wouldn’t hesitate to use them again.

Phil · 23 August 2024