Trusted Agent profile · Richmond upon Thames

Tenant Finder Richmond upon Thames reviews

3.5

★★★★★ Good

37 reviews across 1 platform

191 Richmond Road, St Margarets, Twickenham, TW1 2NJ, Richmond upon Thames, TW1 2NJ

Tenant Finder's office in Richmond upon Thames, at 191 Richmond Road, is rated 3.5 out of 5 across 37 reviews on 1 platform, including 37 Google reviews rated 3.5.

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3.5 / 5

37

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

1/5

Google

Worst experience of an estate agent ever! Would avoid at all costs if I had to do it again. David (the owner) is extremely rude and talks to you like you are far below him all the time. Beware if you move in half way through a month they will still charge you for a full months rent! Avoid at all costs

Raman · 17 April 2017

Agent replied · 23 October 2024

We charge a full month's rent whatever time of the month you move in! Maybe trying to explaining that made me sound exasperated.

5/5

Google

David has been extremely helpful when dealing with even the most difficult of landlords. He was always very quick to respond and sort out any issues I had. And even after leaving the area, David was keen to keep on helping. I highly recommend him!

Maayke · 17 April 2018

5/5

Google

We moved overseas in 2011 and were left with the choice of having our house managed by a larger agency or Tenant Finder. We didn't want to be lost in the mix of a large agency and so went with Tenant Finder due to the personalised nature of the service and competitive rates. Being on the other side of the world required us to have someone managing our property who we could trust and who would use their initiative to resolve issues quickly for the benefit of both us and the tenant without waiting for us to respond. Tenant Finder has been brilliant and David has helped us manage a number of issues quickly, including helping me solve some things completely unrelated to the house. In over 4 years of having David manage the property, we havent had a single day without the house being let. For prospective landlords, I can't recommend the service highly enough.

Scott · 11 October 2015

5/5

Google

Have completed several lettings with David over the years, every one without a hitch and top quality Tenants. Can't imagine a better and more professional service. Many thanks and would not hesitate to recommend. Quality, quality, quality ...

Jeff · 17 April 2020

Agent replied · 23 October 2024

That is really brilliant Jeff, thank you so much.

5/5

Google

"Helped me to choose exactly the right house with no complications at all. I would recommend this company to anyone and if I ever go to move house again I know this is the right company for me. The whole team were very professional throughout the process. They've been in regular contact and kept us up to date with the progression and answered any questions we have had about the property quickly. Great Experience!"

Olivia · 11 October 2015

5/5

Google

We were tenants of a Tenant Finder let property for over 5 years and had a brilliant experience. They were very responsive, professional and helpful throughout. I was really impressed and would highly recommend.

Katherine · 17 April 2020

Agent replied · 23 October 2024

Thank you Katherine, much appreciated

1/5

Google

David, the owner is extremely rude to deal with.

Seema · 17 April 2021

Agent replied · 23 October 2024

No details of whatever the issue was, I have no record of this lady, can't remember anything approaching an altercation with anyone and can't even find anyone local named this on the Net. If this is genuine, more details welcome thanks.

5/5

Google

Several of our tenants have said they've taken our flats rather than different ones because they trusted David. He's always gone the extra mile in sorting out any problems while also being scrupulously fair to tenants. And he never seems to sleep!

Stuart · 17 April 2020

1/5

Google

AVOID - David the Owner, is a really rude person He is only looking more for money instead of find a good place for you.

Mark · 17 April 2019

1/5

Google

Rating only, no written review.

Paul · 24 August 2025

Agent replied · 23 October 2024

Dear Paul for some reason I didn't reply at the time; apologies. Thank you for your wonderful review.

1/5

Google

Horrendous service. Waste of time. Lazy staff!

Anya · 11 October 2016

5/5

Google

Rating only, no written review.

Mirko · 15 May 2024

Agent replied · 23 October 2024

Mirko sorry i just saw this. Sincere thank you to all the family for your help with viewings. Enjoy your new home. Best wishes David

5/5

Google

Rating only, no written review.

Frank · 17 April 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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