Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWorst experience of an estate agent ever! Would avoid at all costs if I had to do it again. David (the owner) is extremely rude and talks to you like you are far below him all the time. Beware if you move in half way through a month they will still charge you for a full months rent! Avoid at all costs
Raman · 17 April 2017
Agent replied · 23 October 2024
We charge a full month's rent whatever time of the month you move in! Maybe trying to explaining that made me sound exasperated.
★★★★★ 5/5
GoogleDavid has been extremely helpful when dealing with even the most difficult of landlords. He was always very quick to respond and sort out any issues I had. And even after leaving the area, David was keen to keep on helping. I highly recommend him!
Maayke · 17 April 2018
★★★★★ 5/5
GoogleWe moved overseas in 2011 and were left with the choice of having our house managed by a larger agency or Tenant Finder. We didn't want to be lost in the mix of a large agency and so went with Tenant Finder due to the personalised nature of the service and competitive rates. Being on the other side of the world required us to have someone managing our property who we could trust and who would use their initiative to resolve issues quickly for the benefit of both us and the tenant without waiting for us to respond.
Tenant Finder has been brilliant and David has helped us manage a number of issues quickly, including helping me solve some things completely unrelated to the house. In over 4 years of having David manage the property, we havent had a single day without the house being let. For prospective landlords, I can't recommend the service highly enough.
Scott · 11 October 2015
★★★★★ 5/5
GoogleHave completed several lettings with David over the years, every one without a hitch and top quality Tenants. Can't imagine a better and more professional service. Many thanks and would not hesitate to recommend.
Quality, quality, quality ...
Jeff · 17 April 2020
Agent replied · 23 October 2024
That is really brilliant Jeff, thank you so much.
★★★★★ 5/5
Google"Helped me to choose exactly the right house with no complications at all. I would recommend this company to anyone and if I ever go to move house again I know this is the right company for me. The whole team were very professional throughout the process. They've been in regular contact and kept us up to date with the progression and answered any questions we have had about the property quickly. Great Experience!"
Olivia · 11 October 2015
★★★★★ 5/5
GoogleWe were tenants of a Tenant Finder let property for over 5 years and had a brilliant experience. They were very responsive, professional and helpful throughout. I was really impressed and would highly recommend.
Katherine · 17 April 2020
Agent replied · 23 October 2024
Thank you Katherine, much appreciated
★★★★★ 1/5
GoogleDavid, the owner is extremely rude to deal with.
Seema · 17 April 2021
Agent replied · 23 October 2024
No details of whatever the issue was, I have no record of this lady, can't remember anything approaching an altercation with anyone and can't even find anyone local named this on the Net. If this is genuine, more details welcome thanks.
★★★★★ 5/5
GoogleSeveral of our tenants have said they've taken our flats rather than different ones because they trusted David. He's always gone the extra mile in sorting out any problems while also being scrupulously fair to tenants. And he never seems to sleep!
Stuart · 17 April 2020
★★★★★ 1/5
GoogleAVOID - David the Owner, is a really rude person
He is only looking more for money instead of find a good place for you.
Mark · 17 April 2019
★★★★★ 1/5
GoogleRating only, no written review.
Paul · 24 August 2025
Agent replied · 23 October 2024
Dear Paul for some reason I didn't reply at the time; apologies. Thank you for your wonderful review.
★★★★★ 1/5
GoogleHorrendous service. Waste of time. Lazy staff!
Anya · 11 October 2016
★★★★★ 5/5
GoogleRating only, no written review.
Mirko · 15 May 2024
Agent replied · 23 October 2024
Mirko sorry i just saw this. Sincere thank you to all the family for your help with viewings. Enjoy your new home. Best wishes David
★★★★★ 5/5
GoogleRating only, no written review.
Frank · 17 April 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.