5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
Trusted Agent profile · Richmond upon Thames
Savills Richmond reviews in Richmond upon Thames
★★★★★
1,968 reviews across 2 platforms
40-42 Hill Rise, Richmond, TW10 6UA, Richmond upon Thames, TW10 6UA
Part of Savills, see every office.
Savills's office in Richmond upon Thames, at 40-42 Hill Rise, is rated 4.2 out of 5 across 1,968 reviews on two platforms, including 161 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Savills won in 2026.
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Tell us what you need and we'll put you in touch. Savills Richmond hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
Awards
The Trusted Agent 2026 results for Savills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Agent replied · 29 October 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Agent replied · 29 October 2024
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
Agent replied · 29 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Agent replied · 29 October 2024
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Agent replied · 29 October 2024
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
4/5
TrustpilotSavills auctions
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am new to auctions so had endless questions of which they were incredibly helpful in answering them.
5/5
TrustpilotHave been with Savills since October…
Have been with Savills since October and have had a great experience, Danielle Melia from Property management has been so helpful and communicative!
4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
5/5
TrustpilotMillie and Savills have been amazing…
Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.
Agent replied · 29 October 2024
Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie
5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Agent replied · 29 October 2024
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotEfficient, Professional Service
Efficient, friendly staff, sympathetic to our needs. Highly recommended, totally professional. We have used other agents previously, Savills are by far the best.
5/5
TrustpilotGreat team!
Highly recommend working with Savills. Great team, thank you so much for your professionalism.
Agent replied · 29 October 2024
Thank you for leaving a lovely review, we do appreciate it and with you all the best.
5/5
TrustpilotSale of family home.
Excellent support during the Sale of my flat, good level of contact and support during what could have been a very stressful process.
Agent replied · 29 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
GoogleExcellent service from Harry in lettings at Richmond! He managed to turn everything around in just a few days, from original viewing to being handed the just a few days later. Prompt replies to emails and excellent communication. Thank you so much!
5/5
GoogleExcellent service from both Hattie and Rosa when selling our flat in North Sheen. They found a buyer quickly and managed to negotiate with very little input from ourselves. From start to finish they were very professional and communicated perfectly. Thanks guys!
2/5
TrustpilotBut experience !!!!
But experience !!!!I called the agency three or four times, I heard same things we will call you back ... never call back if you’re not interested in your job don’t do it.👎🏻
1/5
TrustpilotCleaning after all
As you will finish your tenet they will charge you for cleaning. No matters how good you will clean the room or apartment. They will charge for it. Easy money making.
5/5
TrustpilotExcellent service from Aziz Shah
Excellent service from Aziz Shah, he was extremely attentive and helpful.
Agent replied · 29 October 2024
Thank you, Isabel - it was my pleasure. All the best.Regards,Aziz
5/5
TrustpilotFantastic
Efficient, professional and friendly service. Jo and her team knew exactly what I was looking for.
Agent replied · 29 October 2024
Thank you for taking the time to leave such a kind review. Customer service is very important to us, so it is great to hear that we were able to help you.Regards,Jo
5/5
TrustpilotVery helpful all the time and they were…
Very helpful all the time and they were able to make the process of moving simple and efficient.
Agent replied · 29 October 2024
Thanks Kush, pleasure to work with you.Regards,Luke
5/5
TrustpilotLauren helped me a lot during my stay…
Lauren helped me a lot during my stay all the time, always keen to help me solving the problem in the apartment.
5/5
TrustpilotLetting service over the past two years…
Letting service over the past two years was excellent; very professional.Thank you to all the team at Savills.
Agent replied · 29 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Richmond
Has Savills won any awards?
Yes. In The Trusted Agent 2026 awards: Savills, Richmond upon Thames won Trusted Agent; Savills, City of won Gold; Savills, Esher won Trusted Agent; Savills, Weybridge won Trusted Agent; Savills, Manchester won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Savills Richmond hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
