Trusted Agent profile
★★★★★
1,829 reviews across 2 platforms
298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames SW14 7JG
Savills's Richmond upon Thames office at 298a Upper Richmond Road West is rated 4.2 out of 5 across 1,829 reviews on two platforms, including 58 Google reviews rated 4.9. The 1,771 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
GoogleA professional service from start to finish. Michael, Charlotte and Jen all very knowledgeable and could not be more helpful.
5/5
TrustpilotBrilliant
they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them
1/5
TrustpilotTime waster
Time waster, lot of Ghost properties seem their business is just collect information from buyers
1/5
TrustpilotAuction Property
5/5
Trustpilotgreat
am happy, very fast agency....hmmmmm. super decent
5/5
TrustpilotRitesh is very welcoming, approachable and empathetic.
Rating only, no written review.
Thank you for taking the time to review our service, Liana - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
5/5
TrustpilotThe whole experience was very good
Rating only, no written review.
Thank you so much for your review, Justine. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotGreat service right through to the end.
Rating only, no written review.
Thank you for taking the time to review our service, Ant - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotKitty Halley was excellent!
Rating only, no written review.
Thank you for taking the time to review our service, Ossie - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotThe Best place to work
Rating only, no written review.
5/5
TrustpilotGreat service!
Rating only, no written review.
1/5
TrustpilotVery bad customer service!!!!
Rating only, no written review.
Hi Adeli, we are sorry to hear you have received poor customer service and would like to find out more. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
GoogleRating only, no written review.
Thank you for taking the time to post a review.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, it's very much appreciated.
5/5
GoogleRating only, no written review.
Dear Angela, Thank you for taking the time to give the East Sheen office a rating.
5/5
TrustpilotOlivia Hill is a true gem!
Rating only, no written review.
Thank you for your review! Regards,Olivia
5/5
TrustpilotExtremely professional
Rating only, no written review.
Thank you for leaving a review, David - much appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Richmond upon Thames office has 1,829 reviews across two platforms: 58 on Google, 1,771 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Savills East Sheen is rated 4.2 out of 5 across all 1,829 reviews, and 4.9 out of 5 on Google from 58 reviews, checked 9 October 2026.
Savills East Sheen, 298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames SW14 7JG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.