5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
Trusted Agent profile · Richmond upon Thames
Savills East Sheen reviews in Richmond upon Thames
★★★★★
1,839 reviews across 2 platforms
298a Upper Richmond Road West, East Sheen, SW14 7JG, Richmond upon Thames, SW14 7JG
Part of Savills, see every office.
Savills's office in Richmond upon Thames, at 298a Upper Richmond Road West, is rated 4.2 out of 5 across 1,839 reviews on two platforms, including 58 Google reviews rated 4.9.
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI used Savills to sell a house in SW14 because they had been strongly recommended to me by a friend. They lived up to my high expectations throughout the sale process. They secured a sale very quickly at a decent price. I found them consistently honest, knowledgeable, friendly and efficient, and have no hesitation in recommending them to other sellers. Ivon Asquith
5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Agent replied · 29 October 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
5/5
TrustpilotSavills made buying my flat easy
Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended
1/5
TrustpilotSavills staff cannot be trusted
Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.
Agent replied · 29 October 2024
Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
1/5
TrustpilotSavills and their building manager are…
Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.
Agent replied · 29 October 2024
Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotSavills did a great job of marketing…
Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!
Agent replied · 29 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotHad problems in the flat and Savills…
Had problems in the flat and Savills helped solve it very urgently! Thanks a lot
Agent replied · 29 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,
5/5
TrustpilotQuick & easy house sale!
Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!
Agent replied · 29 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Agent replied · 29 October 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Agent replied · 29 October 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
4/5
TrustpilotProfessional, responsive, fair
I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)
5/5
TrustpilotHappy with Savills service from the…
Happy with Savills service from the first contact until the contract with our new property. Thank you
Agent replied · 29 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Agent replied · 29 October 2024
Thank you, Henry - we appreciate your lovely review.
5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Agent replied · 29 October 2024
Thank you, Alfie & Sascha - we really appreciate your review!
5/5
GoogleHighly recommend. No nonsense service focused on getting the right value for your home even in difficult markets. The entire team is great.
Agent replied · 25 October 2024
Dear Mr Cameron, Feedback is an invaluable reminder of the things that are important to our … More
1/5
TrustpilotTerrible customer service
I tried to just buy a house for £975,000. I am an expat with cash. The Savills agent was the rudest cretin I have ever come across. Clueless and incompetent.
Agent replied · 29 October 2024
Hi RB, we are sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Agent replied · 29 October 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Agent replied · 29 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotExcellent customer service
Alison Tonner from Savills you are ⭐️⭐️⭐️⭐️⭐️ 5 star,she is helpful,polite and kind.
Agent replied · 29 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Alison
5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Agent replied · 29 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Agent replied · 29 October 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Savills East Sheen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
