Marsh & Parsons East Sheen & Richmond reviews in Richmond upon Thames

Hi John,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Bon, Thanks so much for leaving us a 5 star review! We're glad to hear you like our website, however, we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Sunil, Thank you for taking the time to write us this review and we're very sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Damian,Thank you so much for taking the time to leave us your feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Shegs,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with this agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Hugh,Many thanks for your review. We truly appreciate the frustration our new Automated Valuation Model has caused you and we're sorry to hear of the experience you've had when using the Zoopla website.We'd like to discuss this matter with you to find a solution to your complaint as soon as possible. We'll now DM you to look into your property's estimated price range further.Many thanks,Zoopla Support

Hi Marcela, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Nessa,Many thanks for your kind comments and for leaving us a 5 star review. We're incredibly happy to hear how helpful and useful you find our site to be. We truly hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Mel,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Jake,Thank you for sharing your concerns with us. We are very sorry to read your review here, and would like the chance to connect you with the appropriate team to discuss this further with you.We will therefore get in touch shortly in order to see if we can find a resolution.Many thanks,Zoopla Support

Hi Hester, Thank you for taking the time to leave us this review. We're really sorry to hear about the negative experience you had with these agents on our website. We would recommend contacting the agent directly regarding this matter and speaking to their branch manager. Their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, or would like to discuss this matter further, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi CSM,Thank you so much for taking the time to leave us your feedback.We appreciate how important the accuracy of the estimated house price range for your property is to you and we're sorry to hear of the experience you've had when using the Zoopla website.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Lillian,Thanks for taking the time to leave us a 3 star review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

HI Gail,Thanks for leaving us a 5 star review. We're glad to hear you are pleased with the service we offer and we hope Zoopla continues to be helpful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's ever anything we could help you with, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Paula,Thanks for taking the time to leave us a review and we're sorry to hear about your negative experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible.If you wish to make a complaint we suggest calling the agent on the number displayed on the listing and ask to speak with their branch manager directly.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Luke,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Benjy, Thank you for taking the time to leave us your review. We're sorry to hear about your bad experience with our site.We always welcome feedback as we continue to work on new features and improvements for our site. Therefore, we will now message you privately for more information.Many thanks,Zoopla Support

Hi Lindsey,Thank you for leaving us a 4 star review and for sharing your concerns with us. We're pleased to hear that you like using our website. To maintain the accuracy and integrity of our improved Automated Valuation Model (AVM) it is no longer possible to refine or change house price estimates manually. Thus, the ‘refine this estimate’ feature has been permanently removed from our site. Renovations will take time to be recognised by the Automated Valuation Model.If you have recently refurbished your property by making material changes to its size or configuration, you can get a professional valuation from your local experts who will inspect your home and take into account its unique features. A Zoopla estate agent will be happy to provide the most accurate price estimate for you, please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/If you need any further assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Paige,Thank you so much for taking the time to leave us your review and we're sorry to hear about your negative experience.We'd like to assist you further with this and we'll reach out to you directly for more information.Many thanks,Zoopla Support

Hi,Many thanks for leaving us your review. We're really sorry to hear you feel this way about our valuation model.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017We would like to discuss your property details further with you and we will now message you privately for more information.Many thanks,Zoopla Support

Hi Deborah, Thank you for sharing your feedback with us.We are very sorry to read your review here, and would like the chance to connect you with the appropriate team to help sort this out for you.We will DM you with a request for your account details in order to see if we can find a resolution.Many thanks  Zoopla Support

Hi Heather,Thanks for leaving us a 3 star review. We hope Zoopla continues to be useful for you in all things property related.You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale, To rent, New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted via our site haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Perter,Thank you so much for taking the time to leave us your review and we're sorry to hear you haven't found a property through our website yet.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support