Marsh & Parsons East Sheen & Richmond reviews in Richmond upon Thames

Hi,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support

Hi Julie,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we normally recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site. If you are unable to make calls, please email them again and/or put it in the attention of the given branch's manager.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Teresa,Thank you so much for taking the time to leave us your feedback. We're really sorry to hear you feel this way. We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.However, we do want to give our users the most accurate house price estimates possible and we’re always looking for new ways to improve. Therefore, we'll reach out to you shortly to look into your property's estimated house price range in more detail.Many thanks,Zoopla Support

Hi David, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Tom,Thanks for your comments. We're glad to hear you enjoy our site and we hope Zoopla will continue to be useful for you in all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.In the meantime we suggest you use the following link to search for new-build houses, flats, and developments across the UK:https://www.zoopla.co.uk/new-homes/ We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Bipinchandra,Thank you so much for your comments and for leaving us a five star review. It is great to hear you like our site this much and we hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Mr Aspinall,Thank you for leaving us a 5 star review and for sharing your valuable feedback on our experience with our site.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Karen,Thanks for leaving us a 3 star review and for your valuable feedback that we appreciate.If you wish to unsubscribe, you can do this at any point from your My Zoopla account. Here is a Help Centre article that will guide you through this process, step by step, in just a few clicks:https://help.zoopla.co.uk/hc/en-gb/articles/360006009197If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Lynda,Many thanks for your 5 star review. We're glad to hear that the website works well for you, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Kamini, Thanks so much for leaving us a 3 star review and for your feedback. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestions.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Temishola, Thanks so much for leaving us a 4 star review. We're really glad to hear that you've had a good experience and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Hilary,Thank you for sharing your feedback and we're sorry to hear about your negative experience using our website.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties, when uploading their properties to Zoopla we request they mark the property as ‘Mobile Homes’ if this is the case but unfortunately it seems sometimes this is not done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing error’ option on the right hand side of the page. We will then investigate the issue further by speaking to the agent advertising the property.You can tailor your search results easily using keywords, when searching for properties to narrow down your search criteria, to help you find the best property. Keyword searches can be done by using Advanced search options when searching on the website, or scrolling down on the search screen on the app. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or app: https://help.zoopla.co.uk/hc/en-gb/articles/360006065138-How-can-I-search-for-sales-properties-using-keywords-If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Steve,Thank you for sharing your feedback with us and we're sorry to hear you're having trouble when searching for properties on our portal.We'd like to assist you with your search and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Bishnu, Thank you for your 4 star review. We'd love to hear more about your experience and we will DM you shortly for more information.Many thanks,Zoopla Support

Hi Shanthi,Thanks so much for leaving us a review. We're really glad to hear you have had a good experience with our site so far and you're finding it so useful. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Rodney,Thank you for your review and for sharing your concerns with us. We're really sorry to hear you feel this way about our house price valuation model.The Zoopla price estimates are based on a large number of data points relating to property sales, value trends and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. This data is richer in England and Wales than in Scotland and Northern Ireland where it is not published. This makes our estimated ranges more accurate in the former.Our aim is to provide the most accurate estimates. It’s important to remember that the type, age and size of homes varies widely across the UK and this, coupled with the liquidity of homes in any local market, impacts the ability of any Automated Valuation Model to deliver an accurate valuation.It is important to remember that our Zoopla estimates are intended to be used as a useful starting point for researching the value of your home and are not the same as an agent valuation.If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you. Please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/Many thanks,Zoopla Support

Hi Marian,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with this agent.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Kellie,Many thanks for your 4 star review. It's great to hear that you like our website and we hope you'll find your dream home soon!We have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support

Hi Chris,Thank you for sharing your valuable feedback with us, and for leaving us a 5 star review. We're really glad to hear you like our site this much. Be sure to visit our Discover section for more information and additional guidance.https://www.zoopla.co.uk/discover/ If there's anything we can do to help you with, be sure to visit our Help Centre where you may find a designated section for property seekers:https://help.zoopla.co.uk/ Many thanks,Zoopla Support

Hi Stacey,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/However, we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Jana, Thanks so much for leaving us a 5 star review. We are happy to hear that you have had a pleasant experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Patricia,Thanks so much for leaving us a review and for sharing your feedback with us.We'd like to advise you that the content of all your alerts depends on the settings of your saved searches.You can manage both push notifications and email alerts by following the steps in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360005979578We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support