Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEdwin Chan very professionally Tax Accountant
I have been referred to many tax consultants to handle my property tax matters as their fees are cheaper. However , I still stay on with KF Edwin Chan from the tax dept . He is very professional, responsive and efficient in advising on my tax queries . This is particularly important for overseas home owners as we are not familiar with UK tax systems . It’s really nice working with Edwin ;)
Adeline · 7 July 2023
Agent replied · 25 October 2024
Dear Adeline,Thank you so much for the great feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. I am glad to be of your service. Thank you so much. Edwin
★★★★★ 5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Julie · 27 June 2024
Agent replied · 25 October 2024
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
★★★★★ 5/5
TrustpilotKnight Frank keeps performing
Knight Frank and its team has always delivered quick and helpful advice and services. Brigette from Renewals has provided first class support, advice and execution of the tenancy renewal contract, which was signed and completed very swiftly. Keep up the good work
JP · 22 January 2026
★★★★★ 5/5
TrustpilotI have just completed a lease agreement with Knight Frank.…
I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.
The.peacockshotmail.com · 30 April 2024
Agent replied · 25 October 2024
Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James
★★★★★ 5/5
TrustpilotWe had great experience with Beth
We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us
Tesa · 15 August 2024
Agent replied · 25 October 2024
Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth
★★★★★ 5/5
TrustpilotKnight Frank (and Jason Nwimo in…
Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!
Maria · 1 October 2024
Agent replied · 25 October 2024
Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason
★★★★★ 5/5
TrustpilotGreat personal service & professionalism
Great personal service, attitude and professionalism. Good feel for both the market and people. Great result. We have had excellent prior experience with a different KF office and for us, as buyers or sellers, KF will always be our agent of choice.
Martyn · 20 January 2026
★★★★★ 5/5
TrustpilotExcellent service
Ehteshaam Ahmed was most efficient and helpful.
Mee · 25 July 2024
Agent replied · 25 October 2024
Thank you very much for your glowing review, I am glad I could be of assistance! Please do not hesitate to reach out should you require any further assistance.
★★★★★ 5/5
TrustpilotJust exchanged on a house in East…
Just exchanged on a house in East Molesey. Maisie B from Knight Frank was super helpful and responsive throughout. Couldn't recommend highly enough.
Kevin · 18 June 2026
★★★★★ 5/5
TrustpilotExceptional performance
Charlotte Moore who manages my flat in Belsize Park is a star. Her proactivity, professionalism and judgement are exceptional, she is invaluable to someone like me who is based at the other end of the world with a 10-hour difference in time zone. Thanks, Charlotte.
David · 30 July 2020
Agent replied · 25 October 2024
Hi David, Thank you so much for your review, it’s always nice to hear your kind words. As always it’s a pleasure working with you too. Kind regards Charlotte
★★★★★ 4/5
TrustpilotKnight Franks Calton Avenue Dulwich…
Knight Franks Calton Avenue Dulwich office were a pleasure to deal with . Between Guiseppe, Holly and chica our purchase of a Rosendale road property went smoothly and with information being conveyed to, and from the sellers in a timely and clear fashion. Would not hesitate to recommend them to buyers
Adam · 24 September 2024
Agent replied · 25 October 2024
Dear Adam,Thank you so much for your kind words and for taking the time to share your positive experience with our Dulwich office! We're thrilled to hear that we were able to assist you smoothly throughout your purchase.Communication is key in making the process positive, seamless, and we're glad to have delivered that for you. Should you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to working with you again in the future!Congratulations again on your purchase and wishing you best of luck with the move!Kind regards,Giuseppe & the Knight Frank Dulwich team
★★★★★ 5/5
TrustpilotTori and Tom
I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.
Jules · 8 September 2024
★★★★★ 5/5
GoogleKF Richmond were actually acting on behalf of vendor that was selling the property to me. Laura from the team was very proactive, kept communication open and made sure the process was moving at all times. I would definitely go to her to sell my property in the future!
Anthony · 26 October 2018
Agent replied · 24 October 2024
Thank you Anthony, we look forward to working with you in the future
★★★★★ 5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
D · 11 June 2024
Agent replied · 25 October 2024
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProfessional & competent
Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.
Maha · 21 May 2024
Agent replied · 25 October 2024
Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie
★★★★★ 5/5
TrustpilotOn the way up!
On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile
James · 1 March 2024
Agent replied · 25 October 2024
Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle
★★★★★ 5/5
TrustpilotRegvita is excellent
Regvita is excellent, friendly, professional, and a great team player. Resolved my concerns promptly. Highly recommended!
Prem · 17 January 2024
Agent replied · 25 October 2024
Dear Prem,Thank you for taking the time to leave your review; glad all is resolved for you.Please do not hesitate to contact me if you require anything else in the futureAll the bestRegvita
★★★★★ 5/5
GoogleWe had a great experience buying our house through Charlie and Liam. They’re both incredibly friendly, knowledgeable about the local area, and always willing to take the time to show us around and answer our questions. Communication was excellent throughout, and they were consistently helpful and pleasant to deal with. Highly recommended!
Andrew · 11 October 2025
★★★★★ 5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Melissa · 3 June 2024
Agent replied · 25 October 2024
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotHouse Move
KF were super efficient and helpful all the way throughout the process. Special thanks to Samantha & Giselle
Mr · 28 November 2023
Agent replied · 25 October 2024
To Chris and Laura, I hope everything goes well and all the work goes well next year.
★★★★★ 5/5
GoogleI would like to say that my dealings with Chloe Andrew were very professional . she was cheerful, friendly and a very positive . Very nice to deal with her . Thanks Chloe
Abdulhadi · 11 October 2024
★★★★★ 5/5
TrustpilotVinnie from Renewals was a great help…
Vinnie from Renewals was a great help when we needed to extend a contract.
NL · 16 February 2024
Agent replied · 25 October 2024
Dear NL,Thank you very much for your kind words. I wish you all the best and please reach out if you need anything further.Kind regards, Vinnie
★★★★★ 5/5
TrustpilotThanks Brigette Bulan for your great…
Thanks Brigette Bulan for your great service !
Daniel · 11 June 2024
Agent replied · 25 October 2024
My pleasure Daniel! It was lovely working with you.
★★★★★ 5/5
TrustpilotOmar Areef is a game changer
Omar Areef is a game changer. I’ve contacted several agencies, but decided to do business with Omar dure to the trust and bond he creates with his clients.
Daniel · 2 February 2023
Agent replied · 25 October 2024
Thank you for the review Daniel, it was a pleasure helping you find a property. Look forward to working with you again in the future. Omar
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