5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Trusted Agent profile · Richmond upon Thames
John D Wood & Co. Richmond Sales reviews in Richmond upon Thames
★★★★★
420 reviews across 2 platforms
31 Sheen Road, Richmond, TW9 1AD, Richmond upon Thames, TW9 1AD
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Richmond upon Thames, at 31 Sheen Road, is rated 4.0 out of 5 across 420 reviews on two platforms, including 137 Google reviews rated 4.6.
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
5/5
GoogleExcellent customer care.My self and my partner we are very pleased about our experience with Hollie Stanley of Johndwood estate agents.Great communication ,professional advice and friendly service.She was very helpful and patient.
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
TrustpilotGreat caring
5/5
GoogleI have been positively surprised by the efficient service and prompt feedback of John D Wood Richmond which has so far proven itself more performing than peers and fairly priced.
2/5
GoogleLate to viewings, do not provide you with much information if there are problems with a leased properties. Not good at keeping you up with information. Just plain lazy.
5/5
GoogleWe were happy with the service we received from John D Wood when we recently looked for a flat to rent. Katy Thomas in particular was very helpful.
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
5/5
GoogleExtremely responsive and helpful team! Having not had much experience in the U.K. market I was assisted through the process. Great communication and friendly team. Thanks!
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
GoogleWe found the team very professional, helpful and efficient. We have experienced no problems and would consider using them again.
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
1/5
TrustpilotMisleading company
Misleading company! Be aware!
5/5
GoogleApproach with confidence.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5* review.
5/5
TrustpilotVery friendly and responsive staff!
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John D Wood & Co. Richmond Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
