Trusted Agent profile · Richmond upon Thames
★★★★★
1,561 reviews across 2 platforms
8 High Street, Teddington, TW11 8EW, Richmond upon Thames, TW11 8EW
Part of Hamptons, see every office.
Hamptons's office in Richmond upon Thames, at 8 High Street, is rated 4.3 out of 5 across 1,561 reviews on two platforms, including 132 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotProperty Manager
I confirm that Tia Manger (Senior Property Manager) was the property manager for my property rental in Westcott from 2018 until I sold it in April 2024. I further confirm that Tia performed her duties in professional manner which I found invaluable. I would have no hesitation in employing Tia again should the circumstances arise. In the meantime I wish Tia every success in her future endeavors.Best regards,Gareth Norman
5/5
TrustpilotLucy Desborough at Hamptons is our…
Lucy Desborough at Hamptons is our managing agent and is a can do lady, whatever needs doing will be done almost immediately with minimum of fuss. Her efficiency is amazing as is her knowledge of properties.We also always have wonderful results with Holly Erarslan in lettings who really goes the extra mile, also with Elizabeth Kenefick end of Tenancy Team Manager. What a team, couldn’t manage without them.
5/5
TrustpilotExcellent professional service from…
Excellent professional service from Sharon and the letting teamSharon was always available and resolved questions quickly .Sharon is a credit to Hamptons
5/5
TrustpilotA high quality professional service
Choosing an estate agent isn’t easy but we’re very pleased we went with Hamptons to sell our house. Martin and all the team really worked to understand the house and the sort of buyers that it would suit. They managed all the viewings very efficiently, gave us well-evidenced advice, and when we got an offer that we were happy to accept, they were very responsive in supporting us through every stage of the acceptance to exchange of contracts process.
5/5
TrustpilotSix years of excellent service from Hamptons at Banbury
This is my sixth year of using the Property Management service at Hamptons Banbury for my rental property, and I remain delighted with the quality of service provided. My Property Manager, Max Barnes, is courteous and professional and always responds promptly and effectively to issues raised by me or my tenants. The service is also helpful and proactive with regard to legal compliance issues. I would definitely recommend it.
1/5
TrustpilotFollowing my review of Hamptons Chelsea…
Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotExceptional service and support from Danish
Danish Ashraf, has been absolutely fantastic to deal with. He’s been exceptionally helpful, incredibly responsive, and always professional. His support has made a real difference, everything has been handled efficiently and with care. It’s reassuring to know someone so reliable is managing things. Thank you, Danish!
5/5
GoogleHoney Sterling at Hamptons Teddington has been advising and helping for some 6 months in a difficult and protracted sale that came to a sudden conclusion - successfully, thanks to Honey's professionalism and support. Her good nature, readiness to tackle problems and her negotiating skills were key. Highly recommended.
5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
5/5
TrustpilotWe have used Hamptons for many years to…
We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.
5/5
TrustpilotQuality Letting Service
Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.
5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
5/5
GoogleWe have been assisted by Honey and Paul who are so kind, helpful for our any kind of our questions, request, access... I would not hesitate to recommend anyone to use Hamptons to sell or to buy property in the future. Kind Regards, Ahu Barut
Thank you for your wonderful review Ahu. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
5/5
TrustpilotHighly recommend
Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.
5/5
TrustpilotBrilliant property manager
A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.
5/5
TrustpilotHe was really kind and helpful !!!!
5/5
TrustpilotThey always found a solution to all…
They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!
5/5
TrustpilotGood Service
We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!
5/5
TrustpilotI rented from Hamptons for a year…
I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.
5/5
GoogleThe only agency in Teddington, that I trust plainly. Thank you very much for the excellent service! This my opinion was expressed two years ago and I am still thinking the same. Thank you that you are different and not discriminative like the others.
Thank you for the great feedback M. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Teddington was exceptional. The team will be pleased to read your review!
5/5
TrustpilotAggie has been a tremendous help and…
Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄
5/5
TrustpilotHamptons and Abi P - 10/10
We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.
5/5
TrustpilotGreat service
Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.
5/5
TrustpilotJocelyn has been brilliant in the…
Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.
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