Hamptons Richmond Sales reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Fantastic service from Anca

Fantastic service from Anca, always available and extremely fast response, her communication quality are excellent, thanks for her service.

N · 15 March 2026

★★★★★ 5/5

Google

Ines helped me a lot to find my perfect home. I appreciate her proactive approach, letting me know in advance about the properties I am interested in and responsiveness. I believe Hamptons match very well landlords and tenants. They have a good system and gut feeling I'd say :)

Emine · 27 December 2023

★★★★★ 5/5

Trustpilot

Danish Ashraf assisted me and he was…

Danish Ashraf assisted me and he was really helpful and super kind!!!! g

Guia · 29 April 2026

★★★★★ 5/5

Trustpilot

Thank u for your assistance

Thank u for your assistance You was solved the problem more quickly then I expected, wich it’s amazing thing for Hamptons tenants…

Dana · 25 July 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Louisa from Hamptons Estimate Agency, and I must say that their service was absolutely exceptional. From start to finish, they exceeded my expectations in every way possible.A massive thank you to Louisa.

Jean · 20 June 2023

★★★★★ 5/5

Google

I cannot praise Hamptons enough, especially the agent we were dealing with, Cameron Bell. We have just purchased a property through Hamptons and from the beginning they have been nothing but helpful, polite and friendly. Right from our first enquiry and viewing they have been so professional, they have kept us in the loop with everything throughout the purchase. It wasn't the most straight forward of purchases but we would have been lost without Cameron, he explained everything to us and really did make everything so much easier, he really did go above and beyond! We wouldn't hesitate to recommend Hamptons in Richmond, we really did receive a first class service.

Jessica · 13 December 2018

★★★★★ 3/5

Google

The definition of quality.

Imran · 8 October 2025

★★★★★ 5/5

Trustpilot

Exceptional Property Management by Grace

Grace Campbell from Hamptons has been an exceptional property manager! She is always quick to respond to any concerns or issues we raise and ensures they are resolved promptly and thoroughly. Her dedication and follow-through give us peace of mind, knowing we are in good hands. Grace consistently goes above and beyond to make sure we’re comfortable and well-settled in our property.

Luca · 29 November 2024

★★★★★ 5/5

Trustpilot

A reliable well managed company with excellent service from Patryk Lehmann

A reliable well managed company with valuable ties within the variety of services (property/rental management, accounting including taxes, sales, etc). I have experienced excellent service from my property manager - Patryk Lehman - who was always prompt and reliable. When the flat required repairs due to a water leakage from above, he went out of his way to ensure this was done fast and in a cost effective manner.

Salaam · 7 August 2024

★★★★★ 5/5

Trustpilot

Efficient Service

Currently renting a Hamptons managed house. Issues are dealt with quickly by the Property Manager who liaises with the Landlady and the appropriate business to get things fixed. Someone also came round to check things are in working order after 4 months of being in the property and then fed back to the Property Manager for things that needed doing. The staff in general are friendly and try and help out in any way possible.

Maria · 19 April 2024

★★★★★ 5/5

Google

Jon, Matthew and Rory at Hamptons Richmond helped me a lot in my purchase of my house at Richmond. They were always helpful, guided me with the correct information, and answer my questions in detail. They all have clear communication and always transparent which is really important from buyer perspective. Thanks a lot again for your all help and support during the process.

Ilter · 23 October 2022

★★★★★ 1/5

Google

Hamptons: During my 7 years of renting all around UK this is being the WORST agency ever. I have been without able to use the water for more than 2 weeks due to a broken pipe. When finally they sent us a handyman, he broke the flash and the shower which left me another week and a half without being able to flash or have a hot shower. Our neighbours complained to us when the water from our broken pipe reach their garages and made damages on their belonging and of course our own. I've also being chasing them regarding the washing machine, 3 months after I am still waiting for them to fix it. The dry cleaner next to Kew station is by now my best friend. (I highly recommend them :) ) As long you do not have any problem with the property the agency is polite and friendly but GOOD LUCK when you need something.

Andrea · 24 October 2018

★★★★★ 5/5

Google

Great experience. Sheila and the team at Hamptons were very professional and the leasing process was simple, easy and stress free. Big thanks to Sheila for getting us into our new home!

Josh · 24 October 2018

★★★★★ 5/5

Google

Don’t use anyone else!!! They were great!! We have just exchanged on the sale of our property in St Margaret’s. A massive thank you for the exceptional people at Hamptons Richmond branch. Matt and Nicky shone above all the other agents we considered using but we have to make a special mention to the exceptional and attentive service we were given by Cameron Bell. Thank you all for helping us achieve the price we wanted within 1 month of putting our place on the market. We will recommend you to everyone we know!

Ali · 24 October 2018

★★★★★ 5/5

Google

Highly recommend!!!!! Hamptons were quick to produce results, securing a good length of term with my tenants from corporate and personal. Due to the Brexit and intially we thought that we would be under the market value however we get fantastic outcomes with the right price and the right tenants. Everyone in the team at Hamptons of Richmond, who has an in depth understanding of the Richmond market and who has been with the Richmond Lettings Team for many years, knew immediately who to approach in a discrete off market manner and secured almost full asking price offer. Although I'm very pleased with the outcome, thank you to you all! Alex.

Alex · 24 October 2018

★★★★★ 5/5

Google

A great (and low-stress) experience thanks the Richmond team. We bought and (deliberately) sold through Hamptons which meant there was clear and open dialogue between all parties. Our sale property was sensibly priced, and the team booked many viewings in just a few weeks with excellent communication and feedback throughout. The value-add of Hamptons did not end with once the sale was agreed, they helped navigate all of the obstacles to ensure we got to an exchange. Special thanks go to Matthew and Cameron.

Ben · 24 October 2018

★★★★★ 1/5

Trustpilot

Do not rent a place with Hamptons

Do not rent a place with Hamptons, they have no interest in meeting their legal obligations. We have no heating or hot water. Fist they claimed we weren’t renting with them and it wasn’t their responsibility. Then after I sent them my tenancy agreeemnt they apologised as they were looking in the wrong system. Then they asked me to stay in New Year’s Eve so someone could come out. Finally at half past midnight they emailed and said sorry nobody was coming but the would call me in the morning. Of course they didn’t ring. I called them and they said they would ring straight back. Took them over an hour before ringing and admitting they haven’t even booked someone. They promised to call back within 20 minutes. An hour after they promised they still hadn’t called. I have rung them back and they say they will call straight back. Still freezing and still no call back. Happy to take your rent but if you have a problem they are useless. This is the 4th time the heating has gone in 18 months. There are plenty of reputable landlords out there, sadly Hamptons aren’t one of them

RC · 1 January 2024

★★★★★ 5/5

Trustpilot

Hamptons - property management

Jana Volfikova was our property manager at Hamptons and she made our lives so much easier! She was courteous, helpful and responsive - never had to chase her!

Melbourne · 29 June 2020

★★★★★ 5/5

Trustpilot

Great service and special thanks to Sarah Golder

Fast, friendly and very professional! Sarah is our deposit manager - never an easy job. She’s done a great job sorting out problems, liaising between all parties and coming up with fast solutions. Highly recommended!

Damaris · 18 October 2023

★★★★★ 4/5

Trustpilot

Great Property Manager!

Our Hamptons Property Manager has been great. Very responsive, always quick to communicate. Our PM always understood the (few) issues we had during our rental.

Rogan · 20 May 2024

★★★★★ 5/5

Trustpilot

Good work by Hamptons & John Williams Heating

I called Jennie this morning as the house we rent had a leak under the sink. Although a difficult time of year, she arranged for John Williams Heating to come out very quickly to rectify the problem. Thank you Jennie and John Williams Heating.

Robin · 23 January 2023

★★★★★ 5/5

Trustpilot

Thank You Jacob

Thank you so much for all of your help and support during our recent move. Moving house is always a stressful experience and even more so during COVID 19 but the support from Hamptons and in particular Jacob Forster from the Stratford Upon Avon branch was fantastic and really made the process as simple as possible. M Bullock

M · 21 December 2020

★★★★★ 5/5

Trustpilot

Thanks letter

I would like to thank Mrs. April Keane the one and only for her exceptional support during my accommodation at 53 Kensington Court, she was beyond my expectations, supportive and helpful, she is definitely an excellent example for deal with customers .. thank a million time and all the best

Faisal · 18 May 2022

★★★★★ 5/5

Trustpilot

Hamptons have always been friendly

Hamptons have always been friendly, reliable, and helpful regarding my rental. Any issues have been dealt with very quickly by David Whiting and his team.

Liz · 14 May 2024