Trusted Agent profile · Richmond upon Thames
★★★★★
1,522 reviews across 2 platforms
252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames, SW14 8AG
Hamptons's office in Richmond upon Thames, at 252 Upper Richmond Road West, is rated 4.3 out of 5 across 1,522 reviews on two platforms, including 128 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleRenting a home was made very easy and stress-free by Charlotte and Rachel at Hamptons, East Sheen. We would highly recommend.
Thank you for the wonderful 5 star review Sarah. With many thanks and warm regards.
5/5
TrustpilotExcellent service from my Property…
Excellent service from my Property Manager Jocelyn Williams who is very responsive and helpful. Fully recommend anyone thinking of letting and managing their properties to use her and the Hamptons team.
5/5
TrustpilotSharon is wonderful
Sharon recently helped us find a house to rent and was exceptional throughout. Efficient, thoughtful, caring and conscientious. I would highly recommend calling Sharon to manage or help you find a rental property.
5/5
TrustpilotJacob professionalism and attention to…
Jacob professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly...
Thank you leaving us a review, Jacob will be delighted to receive your feedback!
5/5
TrustpilotIman dealt with the end of tenancy…
Iman dealt with the end of tenancy deposit process efficiently.many thanks
5/5
TrustpilotHamptons Property Lettig
Vicky Corcoran, Susan Jameson, Sally Powell and Daniel Johnson are a great team for my property let’s. I don’t have to worry about a thing.
4/5
TrustpilotGreat service and helpful
Great service and helpful. Mandy always on hand to help with any questions or issues.
5/5
TrustpilotMy experience with Hamptons is…
My experience with Hamptons is excellent especially as I am an overseas owner. I reply very much on their service to follow up issues with the tenants, the neighbours and the block management.
4/5
TrustpilotHamptons is a very good company and the…
Hamptons is a very good company and the team is great and helpful in all aspects.
Thank you for leaving us a review, it is fantastic to receive your feedback but should there be anything we can do to improve, please let us know customercare@hamptons-int.com
5/5
TrustpilotVery happy with service
I have always been very pleased with Hamptons friendly and efficient service. Recently, Charlotte has sorted out a couple of problems at my property promptly and efficiently.
5/5
TrustpilotMandy D'Orta - Property Manager
We have been renting our house in Marlow for a while now, and our Property Manager, Mandy D'Orta, is always very friendly, extremely helpful, very efficient and professional, and gives us excellent service!
5/5
TrustpilotGreat communication & professionalism
Jack Quoroll from Hamptons has been incredibly helpful and professional throughout the whole process. He provided such a professional and efficient service and always quick to call back if I needed some help. Would highly recommend to anyone looking to rent a property.
5/5
TrustpilotPrompt and professional service
Prompt and professional service, in particular from Anca Ciobanu who manages our property.
5/5
TrustpilotAmazing people and outstanding service
Amazing people and outstanding service! Oksana
5/5
TrustpilotHamptons Gerrards Cross
We know the team very well and trust them They were realistic, professional and supportive They sold our property in very challenging market condition
5/5
GoogleGreat service from Rory Clarke at Hamptons Int. East Sheen. Very committed to make it happen.
Thank you for your review. Customer service is very important to us and we are thrilled to hear Rory provided you with a 5* service. We take great pride in our people and look forward to sharing your review with Rory and the team. Thank you again!
5/5
TrustpilotHappy Absent Landlord
I live abroad and Hamptons have managed my various properties over the past 8 years. The property manager has always been available and well informed. Any difficulties have been resolved and basically she gets the job done with the minimum of fuss.
5/5
TrustpilotI have had many dealings with Sonsurae…
I have had many dealings with Sonsurae over the years and am very impressed with the level of service received. Friendly, efficient and fantastic communication throughout!
5/5
TrustpilotMoving Made Easy!
The whole process of finding the house and setting up the tenancy has been made incredibly easy by our property manager Jennifer Powell, who is always helpful and cheerful to lend us a hand!
5/5
TrustpilotGreat support from Trevor Scott
Great support from Trevor Scott. Very helpful and proactive. Thank you.
5/5
TrustpilotBathroom renovation works.
I’ve just had to have renovation works carried out to my rented flat, which is managed by Hamptons.Although pricey the job has been carried out by the contractor in a throughly professional way. Plus it’s been managed superbly by Rebecca Duxbury, property manager at Hamptons.
1/5
TrustpilotVery unfriendly people
Very unfriendly people, lacking basic costumer service skills
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHamptons Letting services
I’ve let a property through Hamptons for the last 3 years. They have always communicated well and ensured anything that needs sorting at the property is seen to in a timely manner. I’m very happy with the service I have received.
5/5
TrustpilotGreat experience
My issues are always resolved as promptly as can be by Melanie Hudson! She is always readily available and willing to help. She is super kind and helpful!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's Richmond upon Thames office has 1,522 reviews across two platforms: 128 on Google, 1,394 on Trustpilot (across the whole business).
Hamptons East Sheen and Barnes Sales is rated 4.3 out of 5 across all 1,522 reviews, and 4.9 out of 5 on Google from 128 reviews.
Hamptons East Sheen and Barnes Sales, 252 Upper Richmond Road West, Sheen, Mortlake, London, SW14 8AG, Richmond upon Thames, SW14 8AG.
