Trusted Agent profile · Richmond upon Thames

Dexters Teddington reviews in Richmond upon Thames

4.7

★★★★★ Excellent

598 reviews across 2 platforms

61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA

Dexters's office in Richmond upon Thames, at 61 High Street, is rated 4.7 out of 5 across 598 reviews on two platforms, including 402 Google reviews rated 4.9.

Google logo

4.9 / 5

402

Reviews on Google

This office

Trustpilot logo

196

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Google

Amazing and super efficient team. Special kudos to Harlie-Jade who was an absolute star during the letting process. Highly recommended!

Julian · 28 June 2024

Agent replied · 26 October 2024

Dear Julian, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Do not rent through them

Do not rent through them, awful service and terrible system for any issues not midweek between 9-5

Luke · 20 September 2025

5/5

Trustpilot

Very efficient way to manage my flat.

Bruno · 19 December 2025

1/5

Trustpilot

Maintenance issues

I always seem to have to chase up issues.

Edward · 21 November 2025

5/5

Google

Ann Sinclair at Dexters has been superb with my house sale. She has been sympathetic and patient over a very long and complex sale. Her advice has been excellent. No hesitation in recommending her and her team who are also very efficient.

Pauline · 12 October 2024

5/5

Google

A fantastic and efficient service. Polite and very well informed. Thank you.

The · 8 October 2025

5/5

Google

Shems from DEXTERs is a fantastic agent throughout the whole process. We really enjoyed her support for renting a house in Teddington!

Thomas · 17 June 2025

1/5

Trustpilot

Irresponsible company

Irresponsible company, no answering phone calls or returning the email.Over one year i rent through Dexters nightmare never end, and promised work never done.Rubbish service.

Cigdem · 23 April 2025

5/5

Google

Great experience. Sara's efforts in helping us find a new apt to rent are greatly appreciated. The most energetic person I've dealt with so far in the real estate market in the UK. Keep it up!

Alekseev · 27 October 2022

Agent replied · 26 October 2024

Dear Alekseev, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Florence in Teddington branch is wonderful. She's devoted, professional, looking into details and look for property suits our need. Very glad to meet her.

Carolyn · 17 April 2025

5/5

Trustpilot

Furnished with the right information

I have been having trouble with “Eight property management”.

Margaret · 19 September 2025

4/5

Google

Very helpful and friendly staff who make a point of keeping you informed about what is going on. After overvaluing at at the start we found a realistic level and the sale was quickly agreed. I would not hesitate to recommend the Dexters staff to another buyer.

Tim · 14 January 2018

Agent replied · 12 January 2025

Dear Tim, I am writing to say thank you for your kind comments about the service you received from our Teddington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Georgi tilbury he is a very nice 👍…

Georgi tilbury he is a very nice 👍 person

Zafar · 22 March 2025

4/5

Trustpilot

Constructive

Mahrun · 12 September 2026

1/5

Google

Rating only, no written review.

Жандос · 15 June 2026

Agent replied · 15 October 2026

I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@dexters.co.uk so that we can discuss further. Kind regards, Asma

1/5

Trustpilot

Late customer service!

Rating only, no written review.

Cia · 14 May 2026

Agent replied · 25 May 2026

Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

4/5

Trustpilot

Wonderful service and support

Fantastic service!

Kay · 19 March 2026

5/5

Google

Rating only, no written review.

Jackie · 19 November 2025

5/5

Google

Rating only, no written review.

TIM · 2 November 2024

Agent replied · 9 November 2024

Dear Tim, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Rating only, no written review.

Minhyuk · 26 September 2024

Agent replied · 26 October 2024

Dear Minhyuk, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Rating only, no written review.

Sian · 27 August 2024

Agent replied · 26 October 2024

Dear Sian, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Rating only, no written review.

Nigel · 28 July 2024

Agent replied · 26 October 2024

Dear Nigel, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Rating only, no written review.

Burgess · 28 July 2024

Agent replied · 26 October 2024

Dear Burgess, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Rating only, no written review.

Robert · 28 July 2024

Agent replied · 26 October 2024

Dear Robert, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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