1/5
Absolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
Trusted Agent profile · Richmond upon Thames
★★★★★
2,096 reviews across 2 platforms
1 Chertsey Road, St Margarets, Twickenham, TW1 1LR, Richmond upon Thames, TW1 1LR
Dexters's office in Richmond upon Thames, at 1 Chertsey Road, is rated 4.4 out of 5 across 2,096 reviews on two platforms, including 288 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
1/5
Absolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
5/5
Excellent service from Georgina and…
Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.
5/5
Excellent service and response timing! Sabiya
Rating only, no written review.
Dear Mary, Thank you for leaving a wonderful 5* review. Kind regards, Asma
5/5
Rating only, no written review.
Dear Resul, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
Rating only, no written review.
Dear Norberto, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
2/5
Rating only, no written review.
Dear Stephan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
5/5
Rating only, no written review.
Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Vitalij, Thank you for taking the time to rate your service with our St Margarets office. Kind regards, Asma, Customer Relations Team
1/5
Rating only, no written review.
Dear Dev, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear David, Thank you for your review. Kind regards, Asma, Customer Relations Team
5/5
Thank you Petros !
Rating only, no written review.
Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team
5/5
Excellent service from Donalina
Rating only, no written review.
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Zari, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Parvaze, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Alex, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Yeskendir, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear XXX, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Andy, Thank you for taking the time to rate your service with our St Margarets office. Kind regards, Asma, Customer Relations Team
5/5
Rating only, no written review.
Dear Sangita, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
Excellent service
Rating only, no written review.
Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
They cannot be trusted.
Rating only, no written review.
Dear Chris, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Rating only, no written review.
Dear Jeukjeuk, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Top people
Very helpful
Dear Stella, Thank you for your review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Keeps me well informed.
Rating only, no written review.
Dear Pierre, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Richmond upon Thames office has 2,096 reviews across two platforms: 288 on Google, 1,808 on Trustpilot (across the whole business).
Dexters St Margarets is rated 4.4 out of 5 across all 2,096 reviews, and 4.9 out of 5 on Google from 288 reviews.
Dexters St Margarets, 1 Chertsey Road, St Margarets, Twickenham, TW1 1LR, Richmond upon Thames, TW1 1LR.