Trusted Agent profile · Richmond upon Thames

Dexters St Margarets reviews in Richmond upon Thames

4.4

★★★★★ Great

2,145 reviews across 2 platforms

1 Chertsey Road, St Margarets, Twickenham, TW1 1LR, Richmond upon Thames, TW1 1LR

Dexters's office in Richmond upon Thames, at 1 Chertsey Road, is rated 4.4 out of 5 across 2,145 reviews on two platforms, including 326 Google reviews rated 4.9.

Google logo

4.9 / 5

326

Reviews on Google

This office

Trustpilot logo

1,819

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very satisfied in overall with the…

Very satisfied in overall with the supervision of our property by Petros Giorganios, whenever there’s a repair to be made or any issues with the property, he makes us feel valuable and looked after.Recommend Dexters as an agency to be renting with

Natalia · 2 April 2024

Agent replied · 22 October 2024

Dear Natalia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel

Rasel, in particular, has been a wonderful assistance. He is a terrific communicator and extremely knowledgable in his field. The renewal process was handled really effectively, professionally and smoothly. It was a delight to work with Rasel; his people skills are exceptional. He is honestly the best employee at dexters i sincerely recommend

Lilian · 14 July 2023

Agent replied · 25 December 2024

Dear Lilian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Estate agency, landlord tenant ..good relationship

Connor and Martin have called to confirm if there are any concerns. Tbh we have very good tenants as they keep the property well and I am good to them too repairing things rapidly when needed. This makes our relationship work well. The agents also make sure that both the tenants and landlord have their needs met.

Sviti · 16 March 2023

Agent replied · 25 December 2024

Dear Sviti, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. Connor and Martin will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to record my gratitude to Mrs. Ana Ferreira

I would like to record my gratitude to Mrs. Ana Ferreira, for all the services provided, with efficiency and professionalism.From the beginning, she made all the difference, being present at all times.Everything she did for me and my family makes her worthy of all our recognition.Ana Ferreira, thank you!

Marcos · 25 October 2023

Agent replied · 25 December 2024

Dear Marcos, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters (St Margaret's branch) has been…

Dexters (St Margaret's branch) has been spot on with their service all through our tenancy. Always attentive and very clear on all aspects of changes and services related to the property we let. A seamless and professional process all round with no issues.

BRUNO · 4 March 2024

Agent replied · 22 October 2024

Dear Bruno, Thank you for taking the time to leave a lovely review regarding St Margaret's team. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Central

I have worked with Dexters for 2 years now and we have a great relationship with them, their staff are extremely professional and hard working, and particularly the central office and Team 1, notably Kaitlyn Watson who always goes above and beyond to try and resolve any issues!

Sal · 14 November 2023

Agent replied · 22 October 2024

Dear Sal, Thank you for taking the time to leave a lovely review regarding Kaitlyn. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sam has shown me a couple of properties. He has been very courteous and well informed on market trends in the local area. He's not too pushy but just doing his job and doing it well.

Tina · 14 July 2024

Agent replied · 11 November 2024

Dear Tina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

It’s been great working with Harriet on our new house hunt! She’s been really helpful and transparent throughout the process - a really trustworthy partner on this stressful journey!

Zuzanna · 4 November 2024

Agent replied · 11 November 2024

Dear Zuzanna, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Trustpilot

Dexters are Amazing

I would recommend Dexters for everyone to try as the service we get is amazing.

James · 20 March 2026

5/5

Trustpilot

Narayan went out of his way to find us…

Narayan went out of his way to find us the best house and was always friendly and professional.

Jonathan · 14 February 2022

Agent replied · 25 December 2024

Dear Jonathan, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Petros Giorganios harrasment to leave…

Petros Giorganios harrasm me to leave him a good review here. In the meanwhile he does not answer any emails or cals, he disrespected and violated the agreement I had when I rented the apartment.

Patrícia · 19 September 2025

5/5

Trustpilot

You have a very honest opinion and…

You have a very honest opinion and helpful and very good feedback with me.Thank you Leorenta

Gaz · 13 May 2022

Agent replied · 25 December 2024

Dear Gaz, It’s great to hear that you have had a brilliant experience with our Maida Vale office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Graziana in the management team makes…

Graziana in the management team makes everything effortless! She is always willing to help and always comes up with a solution - and she always follows through to make sure that everything has been actioned. She’s always very professional and upbeat, and an absolute pleasure to deal with!

Nadia · 25 October 2023

Agent replied · 25 December 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Helpful

I was predominantly in communication with Bailey and found her to be very supportive, informative and helpful. She is always prompt to respond, resolve any issues and checks in regularly. I am very grateful.

Sai · 2 August 2024

Agent replied · 22 October 2024

Dear Sai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter - Elliot

I am very impressed by Elliot’s service. He is professional, proactive and helpful. He aims to deliver first class service to his customers. Whenever I need help, he is always there. I like his friendly approach to his customers. He is definitely an asset to Dexter!

Amy · 8 December 2023

Agent replied · 22 October 2024

Dear Amy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had an excellent experience with Laura. She was incredibly helpful and kept us informed at every step of the process.Her dedication went above and beyond our expectations. We highly recommend her services

Ayse · 13 August 2024

Agent replied · 11 November 2024

Dear Ayse, We really appreciate you taking the time to leave such lovely comments about Laura. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have been renting from Dexter’s for…

I have been renting from Dexter’s for nearly 2 years now & dealing with Donalina the whole time. She has always been very professional, quick to reply to my emails & get any issue sorted rapidly. I would happily use dexters again because of my experience from Donalina.

Callum · 11 October 2023

Agent replied · 25 December 2024

Dear Callum, We really appreciate you taking the time to leave such lovely comments about Donalina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jo is a true gem…

Joanne Witter from Property Management West 2 is an absolute diamond! She is such a pleasure to deal with. She is very helpful, knowledgeable and super friendly. The service she provides second to none. Thank you!!!

Katarzyna · 16 June 2024

Agent replied · 22 October 2024

Dear Katarzyna, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Rasel I

Spoke to a chap called Rasel about my renewal. He handled my query well and went above and beyond for any additional query I had. He gave me detailed information about the rental properties around my desired location. Will call back with a follow up once I have made my decision.

William · 14 July 2023

Agent replied · 25 December 2024

Dear William, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Stevie understood our situation from the start and really showed that she cared. She is a great professional, easy to work with and reliable. Anyone looking to buy/sell in St. Margarets will be lucky to have her. Highly recommended!

Rafael · 15 April 2024

Agent replied · 11 November 2024

Dear Rafael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Would highly recommend working with Sam Forster - he is incredibly knowledgeable, friendly, encouraging, and communicative. Everything you want when trying to find a new home!

Hannah · 20 November 2024

Agent replied · 11 December 2024

Dear Hannah, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Within 48 hours of viewing a house we had a highly competitive offer accepted accepted thanks to the negotiation and support of Alex. She got to know us to help support the offer with the buyer enabling us to stand out. Thank you!

Theo · 10 January 2024

Agent replied · 9 January 2025

Dear Theo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Alistair from Dexters estate agents

Alistair from Dexters estate agents, was really patient and helpful in in our mutual client's property purchase 4 Ronelean close. Highly recommend their service to any one looking to buy or sell properties

Amila · 23 July 2024

Agent replied · 22 October 2024

Dear Amilia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters have been brilliant at selling our property. They were extremely proactive in booking viewings, fully understood our requirements and always communicated with us. I would highly recommend!

Natasha · 12 October 2024

Agent replied · 11 November 2024

Dear Natasha, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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