Trusted Agent profile · Richmond upon Thames
★★★★★
2,403 reviews across 2 platforms
2 Mortlake Terrace, London, TW9 3DT, Richmond upon Thames, TW9 3DT
Dexters's office in Richmond upon Thames, at 2 Mortlake Terrace, is rated 4.3 out of 5 across 2,403 reviews on two platforms, including 301 Google reviews rated 4.9.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMost understanding and efficient team…
Most understanding and efficient team with excellent turnaround time. Well done!
Dear Dr Mansoor, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotExcellent job West Hampsted branch…
Excellent job West Hampsted branch (Felix)
Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent service
Excellent service. Good communication from Charlie throughout.
Dear Leigh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Louise Smith Customer Relations Team
5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
5/5
TrustpilotIncredible help
Incredible help, never been happier
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotDon't live up to their word
Don't live up to their word. Incredibly disappointed
Dear Henry, I'm really sorry to hear that your experience with Dexters has not been up to expectations. If you could let me have the details of the office and the the property address we can look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
4/5
TrustpilotAll good
..............................
Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
1/5
TrustpilotTimeswasters
4/5
TrustpilotThey are Great,
1/5
TrustpilotLate customer service!
Rating only, no written review.
Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
TrustpilotDexters has gone above and beyond
Dexters has gone above and beyond! Couldn’t recommend them more! Thank you
1/5
TrustpilotSPAMMERS
They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!
1/5
TrustpilotOh my god
Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.
1/5
TrustpilotThey simply do not refund our deposit
They simply do not refund our deposit, we have been waiting for it for around 3 weeks
1/5
TrustpilotVery third class service they don't…
Very third class service they don't know how to speak to there clients and assault them
5/5
TrustpilotI deal with Sonia - professional, effective and friendly
I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
5/5
TrustpilotExcellent service from Georgina and…
Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.
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