Dexters Kew reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Best agency in london

Best agency in london , Fabio was helpful and professional

Israa · 29 October 2024

★★★★★ 5/5

Trustpilot

Petros is an excellent property manager!

I had a really good experience meeting with Petros for our recent inspection. He was friendly and smiling the entire time, which instantly put me at ease. He took the time to thoroughly explain everything and patiently addressed any concerns or issues I had. It's refreshing to have a property manager who is so approachable and genuinely cares about the tenants.

Vicky · 11 September 2024

★★★★★ 5/5

Trustpilot

We felt extremely well looked after…

We felt extremely well looked after throughout the process. Sonia was very knowledgeable and professional throughout as were all the staff we dealt with. Very happy we chose them. Found the right tenant within a few days.

Angela · 20 March 2023

★★★★★ 5/5

Trustpilot

Percy Bodington, Sloane Square

Percy in Lettings Sloane Square made the journey of renting an apartment as easy as possible, instead of it being a stressful process it turned out to be joyful from his perseverance and communication . Percy was extremely patient and accommodating.

Eve · 29 October 2022

★★★★★ 5/5

Google

Luke has been incredibly helpful in supporting us with house hunting. He delivered excellent customer experience and went above and beyond to ensure we obtained all information we needed.

Roberta · 23 April 2025

★★★★★ 5/5

Google

Miss Aoife Gammell is kind, precise and professional; she showed us many options and was available and flexible in helping us tour the flats. Recommended!

Miriam · 28 January 2024

★★★★★ 1/5

Trustpilot

Way to pushy!

I chose not to use Dexters to sell my flat. The amount of hassle I got afterwards is unbelievable. I'm leaving this review as I just received yet another phone call asking if the sale has gone through. This is about the 6th call in 2 months, I have never replied any of them and they are still so pushy and disrespectful. Emails too! @Dexters - I just forwarded an email that I sent to our local Dexters for you.

Maura · 10 August 2023

★★★★★ 1/5

Trustpilot

Liars

Liars - complete disgrace.St John's Wood branch were selling a flat for my partner, found a buyer who was apparently ready to go, mortgage in place etc. After months of poor communication, they emailed stating the deposit was received and contract had been signed.However, this was found to be completely untrue. No response from the company, the agent is now apparently on leave, and no explanation from management. Months wasted and thousands in lost rent.Avoid at all costs and choose a professional company instead.

Chris · 7 August 2023

★★★★★ 5/5

Trustpilot

Excellent service from Bailey

Bailey Strutton is absolutely superb! She always replies to emails and immediately, she is extremely polite, professional, and efficient.

Alina · 24 May 2024

★★★★★ 5/5

Trustpilot

Jack - attentive and a pleasure to work with

We worked with Jack to find a new place and he was a pleasure to work with. He stayed in touch with us through WhatsApp, which was very helpful for me with my busy work schedule. Jack was attentive, sharp and positive 😊 Thank you for your help!

Ilona · 6 November 2021

★★★★★ 5/5

Trustpilot

I have been using Dexters for many years

I have been using Dexters, as a landlord for years now. Their service is second to none.

Mr · 23 September 2026

★★★★★ 5/5

Google

I can highly recommend Dexter to everyone in their area, very professional and an exceptional team. Special thanks to Aoife for her support and kindness.

Rafal · 10 January 2024

★★★★★ 5/5

Trustpilot

Outstanding rental property management

Dexters has been managing our rental property in Kew, Richmond for a couple of years and we are extremely satisfied. The entire team, especially the property management staff, has been professional, responsive, and a pleasure to work with. Marco Correia, in particular, has been outstanding. I highly recommend them as the go-to estate agents for renting a property.

Atossa · 13 October 2024

★★★★★ 5/5

Google

Luke Dones keeps me updated on any new property, never forgetting one of his customers. He is also polite and a marvellous speaker because he listens to me, does not interrupt me and interacts with what I say, being immensely attentive and patient. He is an exemplary real estate agent in a nutshell.

Tiago · 26 December 2024

★★★★★ 5/5

Trustpilot

Yearly inspection.

I was visited by Donalina Gargrupe for my yearly inspection. I found her professional and friendly and she took note of some small outstanding issues. She gave me an update two days later and assured me that everything is being dealt with. I’m very impressed by her promptness and for keeping me abreast of the small repairs that need to be done. An excellent agent.

Sharon · 15 June 2024

★★★★★ 5/5

Trustpilot

Fast and helpful responses

Fast and helpful responses - Neil Plit has been excellent in helping us

Anthony · 23 August 2024

★★★★★ 5/5

Google

Luke was very knowledgeable and helpful.

Justine · 10 December 2024

★★★★★ 5/5

Trustpilot

Dexters were a joy to work with.

Dexters were a joy to work with. They were instrumental in organising the sale in a complex and long chain. Aidan was so helpful in finding our property and Esta looked after us and kept everything on-track going above and beyond for us.

Steve · 20 June 2022

★★★★★ 5/5

Trustpilot

Nabeel in Dexters is an excellent…

Nabeel in Dexters is an excellent Senior Property ManagerWhen I had an issue with some tenants he went out of his way to investigate and resolve fairly. In these days of standardised emails and lack of interest /service it is fantastic to know someone who takes pride in their work and follows up. Great to find someone who is happy to talk or help and give a Service

John · 17 April 2024

★★★★★ 5/5

Trustpilot

Olivier has been very helpful in…

Olivier has been very helpful in sorting out any queries we have with our flat. His speed and efficiency have meant issues have been resolved quickly.

George · 12 December 2023

★★★★★ 5/5

Trustpilot

We have been using Dexters in Richmond…

We have been using Dexters in Richmond for lettings for a number of years, they have great staff who will go out of their way to help with any circumstances, thank you Cadi, Chanel, Alex & Alex for all your help and all the rest of the staff involved. Would highly recommend.

Gill · 11 November 2020

★★★★★ 1/5

Trustpilot

Nightmare

Absolutely awful. You update one and less than a hour later another will chase for an update. It was apparent that they were not communicating with each other which resulted in sharing similar information with different agents slowing down the process. When communicating information to the agents they will repeat the same questions which clearly showed a lack of professionalism and attention to detail. The agents will also bombard you with a constant influx of emails and phone calls. While I understand the importance of staying informed, the excessive frequency of their communication became overwhelming. It felt as though I was being inundated with updates that could have been consolidated or provided in a more organised manner. This constant barrage of communication often left one extremely frustrated, as it seemed like the estate agent lacked a clear understanding of the conveyancing process and time it takes to buy a house as there is often more parties involved. Agents also had a habit of agreeing to things with out communicating the same, this lack of consultation only caused further problems. Liz widdicombe was a nightmare to deal with, ever heard of personal space? You must not have many friends considering how you blow up peoples phones and inboxes if they do not respond to you straight away. It was very obvious the agents lacked understanding of a property transaction and was apparent that they were just greedy for the commission no regard for the those involved in the process.

Sal · 11 July 2023

★★★★★ 5/5

Trustpilot

Experience made particularly good by…

Experience made particularly good by Alex, a property agent here who is prompt replied and provides clear and helpful support.

Duncan · 15 April 2024

★★★★★ 5/5

Trustpilot

Thanks Kiera!

Our property manager Kiera has been really helpful with all of our maintenance requests, keeping us updated with progress and making sure that everything has been fixed.

Hannah · 16 November 2023