Chestertons Kew reviews in Richmond upon Thames

★★★★★ 5/5

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Niema Latif is my letting agent

Niema Latif is my letting agent. I hadn't heard if my lease was being renewed as I wished. This morning I phoned her up and expressed my concern to her.She undertook to contact the landlord to ask him what his wishes were, and immediately got back to me with his proposal for a further one year lease.I gladly accepted and look forward to another happy year in my flat.

Monique · 29 November 2022

★★★★★ 5/5

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Great service

I recently had the pleasure of working with Katherine Ma from Chestertons, and I can't recommend her highly enough. From the outset, Katherine was incredibly professional, knowledgeable, and responsive. She made the entire process of finding and securing a rental property seamless and stress-free.

Callum · 1 August 2024

★★★★★ 5/5

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As a landlord

As a landlord, Chestertons was very efficient on both the tenant front as well as the paperwork needed for the tax side. Zosia Gray was my point of contact in Battersea/Clapham and she always responded expeditiously.

John · 2 December 2024

★★★★★ 5/5

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Chestertons Global Approved Contractors

Working alongside Chestertons as one of their Approved Contractors is an absolute pleasure. We work with many Property Managers and Chestertons set the bar really high, their PM's are some of the most organised, fast acting, organised and professional in property management. If only all our business to business working relationships could be as good as this!

HomeCert · 30 October 2023

★★★★★ 5/5

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Great Experience

I had really pleasant experience working with chestertons to look for a flat for my family. A special thanks to Emily moffatt. She was very professional in managing the search, accommodating to our requests and search needs, which ended in finding our dream house during difficult period of the year. In less than a month, we moved in to our new flat.

Ahmed · 12 June 2023

★★★★★ 4/5

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Good advice is golden !

Mart has been present since our first search on internet till the day we signed our rental place only 2 weeks apart and thankfully we followed his expert advice throughout the process . We really owe him one for having found the best view in town!

Helena · 6 June 2024

★★★★★ 5/5

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Thank you Stav!

Stav is the most responsive and helpful agent we have ever had the chance to engage with. He saw us through all the ups, downs and doubts that are tied to finding and landing a flat in today’s ruthless, merciless and competitive market. From having lost to having won the same flat, we have come a long way and we are so grateful for having had Stav’s guidance every step of the way.

Nolwenn · 9 April 2022

★★★★★ 5/5

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Great letting experience thanks to Juliette

Juliette was great in helping me find a property. She was very helpful and professional, she knew the market very well and was a huge benefit in this competitive market. Thank you once again, will definitely recommend you to my friends.

Ines · 29 August 2024

★★★★★ 5/5

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Great experience

Great experience! Lorna and Suzan were very helpful and efficient, made the move so much easier. Suzan was great at coordinating the new tenancy agreement and was very helpful with all the questions i had.Thank you both for making what is usual a painful experience very easy and quick!

Jessy · 4 April 2024

★★★★★ 5/5

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Chestertons Pimlico Top Agents

We recently sold our Apartment through Chestertons Pimlico, the Head of Sales Pavol is very professional and pleasant to deal with, my Sales agent was Jonathan Adams he was an absolute delight to deal with, he was extremely professional, informative and fully supportive through the Sales process, and his honesty and kind personality helped during stressful times. I would highly recommend Chestertons.

Kim · 25 May 2023

★★★★★ 5/5

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Quick and hassle-free

Sharon Chattalis has been very attentive with my process of taking over a leaving tenant's contract. She is always quick to reply which is rarely seen with past agents I've dealt with. Sharon's has been super helpful and I'm grateful for how smooth everything went!

Kelly · 18 June 2024

★★★★★ 5/5

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Praise and thanks for a job well done

As a (distant) landlord, I was left in an unacceptable situation before and over the Christmas and New Year period. I had requested an on-site meeting for a specific date in the second week of the new year but nothing was organised and communication dried-up. Ann Dickson, who does not include my property in her own portfolio, responded to my early new year appeal for help from Property Management and did a marvellous job of recovering the situation. She liaised with a (reluctant) contractor, our tenants and myself to organise a much-needed and valuable meeting on site that had looked a forlorn hope before Ann stepped-in. I am very grateful and wanted to publicly recognise Ann's efforts. She is a credit to her employer. Thank you, Ann.

John · 9 January 2025

★★★★★ 3/5

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Ioana Serban diligently followed up on…

Ioana Serban diligently followed up on an issue, although the reason her input was needed was prior engagement with other staff was mixed, hence 3 stars here.

Richard · 15 June 2026

★★★★★ 5/5

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Brilliant experience

We had the most amazing two years at our flat and a large part of that was due to the amazing work of Christie. She was so responsive and kind in her emails and support and we cannot recommend her enough.

Victoria · 13 October 2026

★★★★★ 5/5

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I am letting my property through…

I am letting my property through Chestertons and Daljinder Kaur is the Property Manager.She has been great, extremely efficient and very easy to communicate with, it has been a total pleasure dealing with Daljinder, who will be moving to Knightsbridge. I wish her every success and hope her replacement will be as good as she is.

Farid · 27 October 2023

★★★★★ 5/5

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I’ve worked with Conor a number of…

I’ve worked with Conor Bunn a number of times and his professionalism and pro activeness is second to none. His extensive knowledge of the property market has come in very useful at times and I would not hesitate to recommend him.

Oli · 22 August 2024

★★★★★ 5/5

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I found Juliette extremely helpful…

I found Juliette extremely helpful throughout the referencing her guidance was exceptional. She followed up on everything ensuring all that was submitted was accurate hence avoiding any delays. I would highly recommend Chesterton for lettings in the future due to Juliettes professionalism

Bedou · 5 August 2024

★★★★★ 5/5

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5 star letting agents!

Finally a lettings agency worthy of praise. The Richmond office is a well organised and professional operation with the opposite of a cookie cutter approach and a solid appreciation of individual circumstances.

Poncho · 8 May 2026

★★★★★ 5/5

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Catherine was our property manager for…

Catherine was our property manager for our duration as tenants with Chestertons. Always managed to get back to us and solve the concerns well. Great help in check-out and insuring full deposit was refunded without issues.

Mr · 7 November 2024

★★★★★ 5/5

Google

Having dealt with a few estate agents over the years I cannot recommend Lizzy and Daniel at Chestertons enough. The property sold within 1 day of it going online and had many offers and everything was simple. I think the biggest compliment I can pay to these guys is it was easy for me and I had little to do. They have handled a long distance sale for me and have continually gone above and beyond. Due the current situation they have handled everything for me in style and handled any issues along the way exceptionally well. Both Daniel and Lizzy are so easy to work with and have made the sale actually quite a pleasure despite the stresses and issues that come with a house sale. As I mentioned I honestly cannot recommend Chestertons and in particular Daniel and Lizzy enough. And I cannot thank them enough either.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 26 October 2020

★★★★★ 5/5

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Dan Midgley

Dan Midgley has been my contact with Chestertons for some years now. He has always been prompt in answering emails and dealing with issues concerning my flat. He is a pleasure to work with and is an asset to Chestertons.

Colleen · 31 August 2024

★★★★★ 5/5

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The selling team is fab

The selling team is fab. Purchased a house recently and the process was straight forward. Thank you!

Jessica · 19 August 2026

★★★★★ 5/5

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Great experience

Toby was terrific to deal with. As a tenant, he was so prompt with his responses and dealt with any concerns or complications with such efficiency. I felt that he was very trustworthy and reliable and therefore could not rate him any higher. Suzan was also helpful with her involvement. Overall, we had a great experience with JP.

J · 22 August 2023

★★★★★ 5/5

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Efficient, professional and got the job done!

Gary Noone, Jack Burnett and the team at Chestertons were proactive, communicative and ambitious with how they marketed my rental flat. They listed it for more than other agents had suggested and still got over-asking from all the offers. From listing day to a signed tenant took just a few days!The admin process after that was smooth and simple via an online portal.

Sarah · 30 March 2023