Trusted Agent profile · Richmond upon Thames

Chestertons East Sheen reviews in Richmond upon Thames

4.6

★★★★★ Excellent

2,416 reviews across 2 platforms

254A Upper Richmond Road West, East Sheen, London, SW14 8AG, Richmond upon Thames, SW14 8AG

Chestertons's office in Richmond upon Thames, at 254A Upper Richmond Road West, is rated 4.6 out of 5 across 2,416 reviews on two platforms, including 251 Google reviews rated 4.9.

Google logo

4.9 / 5

251

Reviews on Google

This office

Trustpilot logo

2,165

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

‘Chestertons South West Lettings - Sebastian

Helpful agent with good communication. Would recommend chestertons as an excellent estate agent to use in Barnes.

Amelia · 17 August 2021

Agent replied · 23 December 2024

Your comments have been passed on to Sebastian, who is thrilled to have been able to assist you.All the best.

5/5

Trustpilot

Excellent service

Excellent service, highly recommend

Mustaq · 22 March 2023

Agent replied · 23 December 2024

Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!

5/5

Trustpilot

Chesterton are a very good outfit and…

Chesterton are a very good outfit and always handle my lettings in a professional manner

Giles · 10 November 2021

Agent replied · 23 December 2024

Thank you for the five-star review

5/5

Google

After a thoroughly positive experience with Chestertons I have completely revised my opinion of estate agents! The at times stressful process of selling my flat was handled by Sarah with sensitivity, respect and efficiency. There are numerous estate agents in East Sheen. If in doubt about which to choose, I have no reservations in recommending Chestertons to you.

Karen · 25 October 2017

5/5

Trustpilot

Amazing experience with Mitch

Amazing experience with Mitch, he’s the right balance of funny and professional

Nicholson · 6 April 2022

Agent replied · 23 December 2024

Thank you for your review!

4/5

Trustpilot

Very efficient marketing and letting…

Very efficient marketing and letting service, multiple offers within 24 hours.

Social · 23 May 2022

Agent replied · 23 December 2024

Thank you for sharing!

5/5

Trustpilot

Very good experience

Very good experience, quick and efficient

Jeremy · 21 November 2022

Agent replied · 23 December 2024

Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!

5/5

Google

We had a great experience with Henry and the East Sheen team for the sale of our flat. It's the first time we've sold, and they walked us through every step. We felt they were very open, honest, approachable and no question was too small. Ended up with a great result too. Highly recommended.

PJ · 25 October 2019

5/5

Trustpilot

Millie Brandon

Millie Brandon, was a great help with renting.

AntR · 21 August 2022

Agent replied · 23 December 2024

Thank you!

5/5

Google

We had an excellent experience from beginning to end. Our realtor was flexible with us, and always available, even to show our potential home to out of town family members at the last minute. They listened to what we needed, without showing us listings outside of our requests.I will certainly use them again as the need arises.

Laurie · 25 October 2016

5/5

Trustpilot

Good experience with Chestertons…

Good experience with Chestertons renting my property. Friendly and attentive staff.

Alice · 13 February 2022

Agent replied · 23 December 2024

Thank you for sharing!

5/5

Trustpilot

Excellent service

Excellent service, with fast and honest communication. Made it a very easy process :)

Amy · 20 August 2021

Agent replied · 23 December 2024

Thank you for sharing!

5/5

Trustpilot

Helpful

Helpful, responsive and fair. Best agents I have come across.

Ewan · 21 March 2022

Agent replied · 6 February 2025

Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Trustpilot

Great experience

Great experience, considered advice and delivered above expectations

Jamie · 23 June 2022

Agent replied · 23 December 2024

Thank you for sharing!

5/5

Google

Proactive and profesional. Ed Tushar and Lydia are a fantastic lettings team. I've been with hem for years and could not recommend them highly enough.

Lester · 24 October 2023

5/5

Trustpilot

Really responsive and friendly

Really responsive and friendly. Very helpful on lots of queries i've had

Anthony · 11 November 2021

Agent replied · 23 December 2024

Thank you Anthony!

4/5

Trustpilot

Nishaad helped us find a flat very…

Nishaad helped us find a flat very quickly! Great service.

Leah · 28 February 2022

Agent replied · 23 December 2024

Thank you for sharing Leah!

1/5

Trustpilot

Not responsive

Not responsive, impossible to organise a viewing.

Arsenii · 20 July 2022

Agent replied · 23 December 2024

Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Google

Sarah sold our Mortlake flat after only a short time on the market. She has been very proactive, friendly, available, hardworking and she has really cared about her customers on the buying and selling front. We would definitely recommend her and Chestertons!PositiveResponsiveness, Professionalism, Value

Kirsty · 24 October 2021

5/5

Google

Sarah did a great job finding us our family home and securing it for us. Would recommend using Chestertons in East Sheen any day!

Nick · 24 October 2023

5/5

Trustpilot

Great experience

Great experience with Kurt from Chestertons- always very helpful and reliable!

Mana · 14 November 2021

Agent replied · 23 December 2024

Thank you Mana!

5/5

Google

I was very happy with the service provided by Chestertons. The process of finding us new and more importantly the correct tenants was handled quickly and professionally. The check-out/In arrangements worked very well. Also in a friendly and polite manner by Stephen, Alexander and Kelly. I would reccomend them as agents.

Anthony · 25 October 2019

5/5

Trustpilot

I experienced enthusiasm

I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.

Elisabeth · 18 August 2021

Agent replied · 23 December 2024

Thank you for the 5 star review!

5/5

Trustpilot

We are very glad to ask Chestertons let our property

We are very glad to ask Chestertons South West Lettings as our Hammersmith flat letting agent. They found several quality tenants within one week. And it was very smoothly to sign the let contract and dealing with the details of the tenant move in.

Albert · 13 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chestertons's Google reviews
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