Trusted Agent profile · Rhuddlan
Verified
★★★★★
478 reviews across 2 platforms
High Street, Rhuddlan, LL18 2UA
LL Estates's office in Rhuddlan, at High Street, is rated 4.7 out of 5 across 478 reviews on two platforms, including 436 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for LL Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rhuddlan office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Louise and her team at LL Estates for their efficient and professional way that the sale of our family home was dealt with. A special mention to Mel and Sabrina who ensured we were kept well informed with viewing appointments …
Thank you for taking the time to leave a review it is very much appreciated. All the best Louise and the team
5/5
GoogleGreat communication and so helpful, I am so happy to have found a property with LL Estates! Such amazing, friendly people😊 Lisa was absolutely lovely during our viewing and also Sabrina during the whole process!😊 …
Thank you Charlotte! So happy we were able to find you a property. It was a pleasure to work with you. All the best Louise & the team
5/5
GoogleA very professional estate agents that communicated well throughout the process of selling my property. I have no hesitation in recommending them highly to anyone wishing to buy or sell property
Thank you so much for your kind words, it was a real pleasure supporting you through the process of selling your property. Wishing you all the very best Louise & the team 😊 …
5/5
GoogleLL Estates have been fantastic to work with whilst purchasing our first home! Sabrina has been responsive and efficient at every step, and it was wonderful knowing there was a friendly and reassuring voice at the other end of our calls or …
Thank you Del, amazing review! Sabrina and the team really are fantastic and we are so happy you agree. Good luck with your new property and we hope to work again with you in the future. Best regards Louise & the team
5/5
GoogleHad a very pleasant experience dealing with LL Estates (Hannah Wilson in particular). Very helpful, every query i had was dealt with quickly (no matter how strange the query). Collecting the keys was simple enough. Would recommend and consider in future.
Thank you for taking the time to leave us a review and for the special mention to Hannah. It was a pleasure to work with you and we wish you all the best, Louise & the team 😊 …
5/5
GoogleFirst class service from every team member at LL Estates when selling my property with them, communication was fantastic, I was kept updated every step of the way and they handled everything for me perfectly. Would highly recommend them to anyone.
Thank you so much for your kind review. We’re absolutely delighted to hear you received first-class service from the whole team, that means a lot to us. Clear communication and a smooth experience are always our priorities, so it’s … More
5/5
GoogleThank you Freddie and the team for helping us get over the line with not a particularly straightforward sale. First class support many thanks.
Thanks so much Rupert, it was so lovely to work with you both and we are so pleased that it all worked out well!
5/5
GoogleFrom start to finish everyone at LL was incredibly warm, friendly and professional. From initial valuation, through to photos and marketing right through to completion I felt fully supported by the team.
Thank you so much for your kind words, it means so much to the whole team. We have loved working with you, wishing you all the best Louise & the team ☺️
5/5
GoogleThe whole team at LL Estates were professional and always at the end of the phone. They made the process of selling my grandmother's house stress free and easy.
Thank you so much for leaving such a lovely review and taking the time to do so, we are delighted to have helped you with the sale of your grandmother’s house. All the best Louise & the team 😊 …
5/5
GoogleGreat company, recommend 100%. Efficient, friendly and helpful. Sabrina kept us in touch at every step and all the staff we dealt with were wonderful. Don't go anywhere else!
Thank you so much for leaving us such a fabulous review, really appreciated. We enjoyed working with you. Best regards Louise & the team 😊 …
5/5
GoogleVery good experience, Sabrina was always quick to respond to our numerous questions, good service all round, we appreciated all their help with buying our new home
Thank you very much for your fantastic review, it was a pleasure working with you. Wishing you all the best in your new home. Best wishes Louise & the team 😊 …
5/5
GoogleKind and helpful service, they were always available and kept us up to date with the ongoings. Highly recommend.
Thank you for your kind review, Amrina. We’re really pleased to hear you felt well supported and kept up to date throughout the process. Being available and communicating clearly is so important to us, so it’s lovely to know that stood out for you. Thank you for your recommendation and for choosing LL Estates. All the best Louise & the team 😊
5/5
FacebookMassive thank you to Fiona and Danielle for their support and assistance - we are so grateful for everything. I’m so grateful for being able to pick up the phone anytime to speak to Danielle she has honestly been invaluable when re mortgaging to a better deal!
Thank you for taking the time to leave this fantastic review. Much appreciated 👍🏻xx
1/5
GoogleDo not use these to sell your house. We as a tenant phoned up to view a house they had advertised. They were trying their best to put us off from the start and asked will we definitely turn up as they had to travel a long way to meet us there which was around 10 miles from their office. Completely unprofessional. The day came to view the house my husband had to take time off from work and we had to arrange for our 2 children to be looked after. We get there 10 minutes before and no sign. 5 minutes after arranged viewing time still no show. We phone the office and they said they tried to phone us they had a member of staff off sick so wouldn't be coming. We had no missed call and no voice message. Now if that was my job and I knew of the appointment and I couldn't get an answer on the phone, I would be ringing and ringing to make sure I got the message to them that the viewing wouldn't be going ahead. It would be common courtesy to do this knowing we would be left standing there for no one to turn up. The fact is they never tried. Phone is always on for work purposes. They didn't phone. If I owned the house in question and was paying these rouges money to rent my house out and treat potential tenants this way and actually turn people away I would be worried. The owners of the house would know nothing of what happened that day with us whilst all along paying them money to give this service to people. Disgusting. Avoid.
5/5
GoogleThis is the first time I’ve worked with LL Estates, I can honestly say it’s been an absolute pleasure. …
Thank you so much for your wonderful review. We’re absolutely delighted to hear that your experience with LL Estates has been such a positive one. It has been a pleasure to work with you also and we look forward to working with you again in the future. Wishing you all the best, Louise & the team ☺️
5/5
GoogleThankyou to Melanie and Emily amazing help great communication from start to finish.. the whole team from LL estates were lovely I would recommend them to anyone selling there home 💐 …
Thank you so much for your lovely review, we’re so pleased to hear you had a positive experience and the special mention to Melanie and Emily. Wishing you all the best in your next chapter, Louise & the team ☺️
5/5
GoogleEveryone I spoke to at LL Estates was so pleasant and helpful. Sabrina was my main contact and gave me so much help and advice. She was an absolute star. I can't recommend them enough.
Thank you ever so much for taking the time to review our service. I can’t tell you how much we appreciate it. It’s fantastic to read such amazing feedback and shows how much the team value customer service. Good luck with your new property, all the best Louise, Emily, Sabrina, Mel, Sam and Katie ❤️
5/5
GoogleGuy and his team were always to deal with, helpful, courteous and always professional and on hand for advice and support when needed. They efficiently and successfully secured a buyer for our home. Would highly recommend. Thank you !
Dear Tamsin, thank you so much for taking the time to leave this lovely review, it was a pleasure to work together. Best wishes from us all at Jackson-Stops Mid Sussex.
5/5
GoogleWonderful service and highly professional team with a personal touch that exceeds expectations.
That’s very kind thanks Rob and so pleased that everything worked out so well and hope you are both well
5/5
GoogleGuy, Alice and Toby made the process of selling our house as straightforward and organised as possible. They arranged and managed the viewings very well, which meant we sold our house quickly and painlessly. And…..they’re nice people!
Thanks Fred we loved being able to help and so pleased we managed to find you your wonderful new home too!
5/5
GoogleGreat staff good knowledge of local area and all aspects of selling and buying also how many agents can you name all the staff by their Christian names would never use any other agents
Thank you so much for your kind words and loyalty, it truly means the world to us. We’re so proud of our knowledgeable and dedicated team, and it’s lovely to hear that their local expertise and personal touch made such a lasting … More
5/5
FacebookSuch a pleasure to deal with!! We bought our house just over 2 years ago and being first time buyers and heavily pregnant Fiona, Louise and the team made our experience such an easy one!! From the first viewing to sorting out our mortgage, nothing was too much trouble and communication was fantastic!! We recently came to the end of our fixed term mortgage and Fiona contacted us to let us know that she could help save us money on a new mortgage... She and Morgan arranged everything for us and again we couldn't be happier with the service provided!! Would 100% recommend LL Estates!!
1/5
GoogleDisappointed. Waited for arrival of a valuation on day off. Cancelled me via email on back of a wrong cancellation, and not much of an apology.
We’re really sorry for the inconvenience caused. Unfortunately a genuine error was made by a member of our team, and your appointment was mistakenly cancelled. We did offer to rearrange, but understand that wasn’t going to be suitable which … More
5/5
GoogleI can honestly say that my purchase would not have gone through but for the magnificent efforts of Hannah Wilson in the Rhuddlan office, and always made with good humour and cheerfulness. Exemplary.
Thank you so much for your kind words and fantastic feedback, and for the special mention to Hannah, she truly is a star, and we’re so lucky to have her on our team. Wishing you all the best, Louise & the team 😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: LL Estates, Rhuddlan won Gold.
