Every review we hold for the Rhondda Cynon Taf office, from every platform, shown as written. First names only.
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5/5
GoogleI've been a client of Ramsay and White for several years and have consistently received exceptional service. I've remortgaged multiple times and received expert advice on a range of areas, including pensions and investments. They've also connected me with specialists in other areas, such as estate planning and tax. The all-encompassing financial advisory service continues to exceed my expectations. My advisors, Joel and Lewis and Tate, have been fantastic, providing personalised guidance and support throughout our interactions.
Mahen Β· 20 June 2025
Agent replied Β· 22 July 2025
Thanks for the feedback Mahen, It's much appreciated!
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5/5
GoogleA great company to work with. Jay kept me well informed throughout and went above and beyond in the final stages to ensure completion all went through on time. I would definitely use Ramsay and White again when looking for a new property. During our search Jay was also very thorough with his knowledge of each property we viewed and was able to give us detailed information which enabled us to make better decisions throughout the whole process.
Thanks Jay and the team. Much appreciated. :)
Matthew Β· 11 October 2024
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5/5
GoogleI would like to thank Hollie at Ramsey and White with our remortgage. She's been a pleasure to work with and always responds as quick as she can, she's patient and provides additional information wherever possible and is lovely to talk to. Made the process very easy for us.
Steven Β· 11 October 2025
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5/5
GoogleGirls have been amazing , Carrie and Hollie work so hard !!!
And have made our first time renting experience amazing . Thanks girls π₯° β¦
Aiesha Β· 11 August 2026
Agent replied Β· 11 October 2026
Hi Aiesha,
Thanks for the feedback, we've passed it over to Hollie & Cari β€οΈ
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5/5
GoogleWe viewed property with Ramsay and White and I must say, they have been one of the most responsive, communicative estate agents ever! This applies to both the Estate Agents (Ellis) and the Admin staff (Claire) that helped us, just wow! Thank you for all the help and support, and checking in on us, highly recommended for your amazing customer service and professionalism.
Leanne Β· 11 October 2025
Agent replied Β· 11 October 2026
Thanks Leanne, It's our absolute pleasure! :)
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5/5
GoogleMassive thank you to Hollie and Seren for their professionalism and quick response with my mortgage they were always on hand to answer any queries and in a quick time frame nothing was ever to much trouble. Would highly recommend.
Adele Β· 10 December 2025
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5/5
GoogleI recently used Ramsey and White to sell my house they went above and beyond with their services. A special mention to Claire Morisey and Jay Herbert who were there every step of the way.
Thank you so much a marvelous team.
Tracey Β· 11 October 2024
Agent replied Β· 22 October 2024
Thanks Tracey! Glad we could get it sorted for you π β¦
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5/5
GoogleExcellent service from Ramsay and White. We are repeat customers (on our 5th loan now) because they can secure great rates and provide outstanding support. A special mention to our case manager, Lewis Llewellyn. He is always prompt, responsive, and proactive. He helped resolve issues when our solicitors faced problems with the lender, arranging exception handling and ensuring quick disbursement of the loan. Highly professional and efficient.
Jeffrey Β· 11 April 2026
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5/5
GoogleA big thumbs-up for Jordan P. at R&W for helping me with my BTL mortgage requests in the past few months. With the pressure of interest rates each month this year I've asked a lot of Jordan to secure the best deals for me and he has come through every time. I would highly recommend him for any BTL mortgage queries and applications. Thank you Jordan!
Ian Β· 23 October 2022
Agent replied Β· 22 October 2024
Thanks for the feedback Ian, much appreciated!
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5/5
GoogleFirst time buyer with no clue on mortgages or how the process works. Originally wanted to rent, but then decided to buy so emailed ramsay and white to cancel my viewing, straight away they offered me access to one of their mortgage brokers, I am glad they did as everything was so easy, I found a house and viewed the same week, my mortgage was applied for and accepted 5 days later! Very fast service, Ramsey and white then offered me the service of a solictor they worked with, again I jumped at the chance, I was in my new house within 12 weeks, I was expecting the process to be drawn out and stressful but they really did do everything for me, the only thing I had to decide was what colour to paint my walls when i moved in, great service and highly recommend
Jilly Β· 11 October 2024
Agent replied Β· 22 October 2024
Amazing, so glad we could help π β¦
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5/5
GoogleSince renting the property in 2018 Sharon have been extremely professional and helpful. Nothing is too much trouble for her and she will do everything she possible can to ensure any maintenance or issues is dealt with immediately.
I would recommend Sharon to all my friends and family.
Karen Β· 10 May 2025
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5/5
GoogleHave worked with James in the past
He was amazing throughout the process of buying our first home
He made the process so much easier, clearly explaining everything as this was completely new to us, made everything run so smoothly and put our minds at ease knowing we had James helping us
I couldnβt recommend enough, we wouldnβt have our perfect little home if it wasnβt for James
Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Chloe Β· 23 October 2020
Agent replied Β· 22 October 2024
Thanks for the Review chloe, if you ever need our services again you only have to ask! - Jay
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5/5
GoogleI have known Jay for some years and bought a property through him. I now have Ffion and Cari who manage rental property. The service and communication is amazing (especially compared to previous agents). The detail in inspections and finding tenants is very thorough. I would defo recommend!
Cath Β· 11 October 2025
Agent replied Β· 11 October 2026
Thanks for the feedback Cath! It's great to work with you :)
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5/5
GoogleI have had a great experience with Lucy who works at Ramsay and White Estate agents. She has been my go to person from day 1 sorting all my applications process. Lucy is extremely efficient, knows her work and nothing is too much hard work for her. Even my silly questions haha. I feel very happy and contented to know I have Lucy just a email/phone call away whenever I need her expertise while I am renting the property. Thank you Lucy and thank you Ramsay and White
Bridie Β· 23 October 2023
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5/5
GoogleI really recommend this company.
Jennifer was very helpful and kind and she has managed to get good deal with the lender.
Thank you so much for your help Jennifer.πβ€οΈ
Risha Β· 11 October 2025
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5/5
GooglePurchased a property through Ramsay and White and they have been exceptional throughout a very long and difficult processβ¦. The purchase took 1.5 years through no fault of anyoneβs however Claire, Elis, Jay and Hollie always assisted with everything that needed to be done promptly, professionally and with a smile. Would highly recommend them if you are buying or selling.
Dan Β· 2 May 2025
Agent replied Β· 8 August 2025
Thanks for the great Review Dan, we got there!
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5/5
GoogleFrom my experience working with the lettings team, high standards and expectations were demonstrated throughout the process from both the tenant and landlord. The team were professional, friendly and effective. There was excellent communication from start to finish. I highly recommend their services for landlords.
A Β· 23 October 2023
Agent replied Β· 22 October 2024
Hi Amie, thank you for your review it's much appreciated it was a pleasure working with you!
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5/5
GoogleWe have been clients of Ramsay & White for many years and cannot fault their work. We work closely with Dean and Lindsey for our personal properties as well as buy to lets. Both members of staff go above and beyond to assist us and are extremely efficient in their work. We would highly recommend using Ramsay & White, so much so we have had members of our family use them for new mortgages. We would never go anywhere else!
Wedderburn Β· 1 September 2025
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5/5
GoogleRamsay & White were amazing from start to finish. Jay is professional, understanding, helpful and above all honest. Selling a lifelong family home was made easier by having such empathetic Estate agents. My 1st buyer pulled out and without missing a beat Jay had sold the house again within days. Would highly recommend Jay and his team. Thank you again, LynfaPositiveResponsiveness, Professionalism, Value
L Β· 23 October 2021
Agent replied Β· 22 October 2024
Thanks for the kind words Lynfa! - Jay
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5/5
GooglePaul Davis at Ramsay & White was top notch in providing us the expert advice to help secure the best mortgage for our new build property in Manchester! He went beyond to help accelerate in getting the mortgage funds before the property completion deadline, overcoming the unforeseen delays we faced with solicitors. Highly recommended and thanks Paul!
Patricia Β· 11 October 2024
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5/5
GoogleWe recently used Ramsey and White to sell my motherβs property. From start to finish they were so professional and helpful and made the experience stress free. A special thank you to Claire and Elis who were there to answer all our questions. Would highly recommend this company.
Lynwen Β· 11 October 2024
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5/5
GoogleJust started renting a property in Merthyr. The agent Lucy was supportive throughout the entire process of us renting our first home. Made us feel very relaxed about it all. Thank you
Lewis Β· 23 October 2023
Agent replied Β· 22 October 2024
HI Lewis, thank you for the feedback we're super glad we could help!
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5/5
GoogleWe have worked with Jay several times previously (whilst employed elsewhere) on sales and purchases of other properties. He has always been unbelievably professional and always does an outstanding job, effortlessly and seamlessly.
Jay is always the first person we call when in need of, not just an estate agent, but also if we just need some friendly property related advice. He always goes above and beyond, answering our calls on evenings and weekends, and is not afraid to βget his hands dirtyβ moving toys and baby bouncers to get the best pictures and videos of our house.
Jay and Ramsay and White have a very modern and innovative approach to selling houses; the quality of the pictures, videos and the way they market properties is second to none. They definitely stand out in what can sometimes feel like an over saturated market.
The sale of our last house was particularly tricky, due to unforeseen circumstances. However, Jay and the team at Ramsay and White were there to βhold our handβ every step of the way. It made, what could have been a very stressful couple of months, much more bearable.
If you are considering selling, then my advice would always be to do your research. However, I am sure the conclusion of your research would be that Ramsay and White are head and shoulders above the rest. We would definitely recommend this very talented and hard working Team!
Kris and ErinPositiveResponsiveness, Quality, Professionalism, Value
Kris Β· 23 October 2021
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5/5
GoogleAmazing service from start to finish. Jay and Lucy were so professional throughout and everything went so smoothly. Can't recommend enough β Thank you so much π‘ β¦
Rebecka Β· 23 October 2023
Agent replied Β· 22 October 2024
Thanks Rebecka! Glad we could help π β¦
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