Every review we hold for the Reigate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldnt have been any more helpful and efficient from the moment i called and Luke offered to stay later than evening to show me around the property. When we arrived to collect the keys all the paper work was ready to go on a desk set for us and everything was explained very well, Luke even let an engineer in to the property for us a couple of weeks later so that we could install wifi whilst we were at work.
Great company and great people!
Thank you guys...
Joel · 5 June 2016
★★★★★ 5/5
GoogleIt is really fantastic experience of finding our new home with Tom at JamesDean!
Tom always replies promptly and sorts out ways to proceed. He welcomes and treasures our feedback after flat viewings, and understands what we need. He works professionally and supportively to situations that occur - e.g. particularly in referencing and negotiation. Though he is a new agent to us, Tom goes the extra mile to keep us inform every update, well-prepare for all paperworks, which really help relieve our worries throughout the whole home searching process. We are more than satisfied with Tom, especially during this special moment of moving in!
Thank you JamesDean, thank you very much Tom!
Gigi · 5 June 2016
★★★★★ 5/5
GoogleFaultless!
6 weeks start to finish
My main contact was Luke who was fab
Anytime he was out of the office Callum or Ben would be able to tap in and find out what I needed
Nothing a problem, always got back
Really very pleased
Vibrant and full of energy when I was on the phone to them, alway a sense of knowing what they were doing and with a sense of urgency
Mind you, young blood too, great team, keep it up, you lot deserve to do well!
And would I recommend you...?
from the words of the great DJ Alan Freeman... Not 'alf
Hugh · 5 June 2016
★★★★★ 5/5
GoogleI can recommend the company without reservation. The staff were courteous and polite, and made us feel we were in good hands. They helped take the stress out of what can otherwise be a draining and stressful experience. The customer service received was far superior to what I had received from one of their competitors. I was given assurances throughout the process, and they actually delivered on their promises and timescales. All the team there have our lasting gratitude.
Matthew · 5 June 2016
★★★★★ 5/5
GoogleWe just been using JamesDean agency to find a renting home. BLAKE who was our negotiator, looked after us in the best way possible. He answered all our questions , and been very helpful. If you need a professionnal in this agency, ask to talk to him. His name again , BLAKE.
Evelyne · 28 May 2023
★★★★★ 1/5
GoogleHad a difficult time dealing with them and had to eventually switch to another agency for house search.
Zarah · 15 February 2025
★★★★★ 5/5
GoogleWe've been dealing with Adam Watkins on purchasing a house and he has made it a painless and enjoyable experience. Having just had our previous sale via another estate agent fall through, we found Adam to be a lot kinder, far more efficient and professional than the agents we have dealt with - actually made us feel worthwhile and like a valued customer! Many thanks for helping us through the process. :)
Kitty · 5 June 2016
★★★★★ 5/5
GoogleExceptional service. Andrew helped me with every single aspect of letting my property and ironed out huge headaches with the patience of a saint. I couldn’t have asked for more, consistently delivered above expectations and found a tenant super quick. Very happy.
Louisa · 27 August 2023
★★★★★ 5/5
GoogleGeorge and the team at the Reigate office did a sterling job and made our move seamless. Would highly recommend them.
Chris · 5 June 2017
★★★★★ 5/5
GoogleMy family and I are re-locating. Chantelle in the Horley office, and Tom in the Reigate office have been wonderfully helpful, nothing has been too much trouble. From co-ordinating viewings into our limited time schedules and listening to what we need/want from a new home. The search for our new home in a new location has been an exciting and enjoyable adventure thanks to JamesDean. We would highly recommend.
Anna · 5 June 2017
★★★★★ 5/5
GoogleMany thanks to George Duff and the team at JD Reigate for the excellent customer service. Cannot recommend more highly.
Rodney · 5 June 2017
★★★★★ 5/5
GoogleNice friendly staff
Very knowledgeable
Philippa · 20 February 2025
★★★★★ 5/5
GooglePurchased a property with them recently. Lily and the team provided a great and professional service.
Csaba · 6 June 2015
★★★★★ 5/5
GoogleHi.. We had great experience with JamesDean and finally got into nice property as well. Thanks and it is kind of short time they have processed papers and moved us in. Highly appreciating Mr.Andrew for his efforts. Thanks. From, Singam & Sara
Saratha · 6 November 2022
★★★★★ 5/5
GoogleExceptional service. Andrew helped me with every single aspect of letting my property and ironed out huge headaches with the patience of a saint. I couldn’t have asked for more, consistently delivered above expectations and found a tenant super quick. Very happy.
Louisa · 6 November 2022
★★★★★ 5/5
GoogleExcellent communication from Blake & team when we recently rented a property through them. Really friendly guys and no messing about when it comes to offers, references etc.
Hollie · 10 December 2023
★★★★★ 4/5
GoogleTom was quick and efficient athan finding us a tenant.
Colette · 5 June 2018
★★★★★ 5/5
GoogleExcellent communication from Blake & team when we recently rented a property through them. Really friendly guys and no messing about when it comes to offers, references etc.
Hollie · 24 October 2023
★★★★★ 5/5
FacebookWas good dealing with JamesDean estate agents especially George duff
Haikel · 16 January 2017
★★★★★ 1/5
GoogleI would never use them again and would certainly not recommend them. They were Unhelpful, dishonest, uncaring. Interested only in the money, but not prepared to do do anything for it once a buyer was found. Didn't even have the courtesy to answer emails or phone calls. The whole experience was very stressful using this Estate Agents.
Mairi · 5 June 2016
★★★★★ 5/5
GoogleI sold my house with the Reigate team, they could not have been more helpful. Very proactive and professional while being honest with communications. Returned call when they said they would and found out answers for me. Thank you, would use this team again :)
Sian · 5 June 2016
★★★★★ 5/5
GoogleMany thanks for giving us recent great experience in renting our flat - responsive, clear hassle free process delivered particularly from Andrew. Highly recommended service.
Vanessa · 7 October 2022
★★★★★ 4/5
GoogleHighly recommend them, great communication and very helpful, Blake did a great job!
Terrie · 1 September 2023
★★★★★ 5/5
GoogleBrilliant.. Professional and very friendly. It's my first time moving out but all the help and support I received made me feel like I've done the 100 times before. Thanks again for everything would recommend to anyone.
Luke · 5 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.