Andrews Estate Agents Reigate reviews

★★★★★ 5/5

Trustpilot

Excellent service from Bear Flat

I would like to thank Sophia and Emma from Bear Flat for being a delight to work with, and for helping to make buying our first property far less stressful than it otherwise might. I particularly appreciated their patience in answering and responding to all our concerns, and for being not only very professional, but also very friendly throughout the process. I would buy from them again! (But really don't ever want to move - we love our new home).

Jo · 23 March 2024

★★★★★ 5/5

Trustpilot

An honest 1st class experience

A delightfully refreshing great experience from the first viewing of our rental home, to getting our rental home, moving in and beyond. A charming team of honest, straight forward, super helpful kind people made the entire experience a pleasure. The house was a quality find and the attention to detail to all those things to ease stress was beyond my expectations after previous experience with another estate agent with many more years experience! I will never use them again now I know how this business can be done. Highly recommend.A special mention to Isa and Jenine, both fantastic.

Lietta · 22 March 2024

★★★★★ 5/5

Trustpilot

Hats off to Molly and Shannon in Downend Andrews

Molly and Shannon in Downend branch have already proved we made the right decision choosing Andrews as our property agent over and over again. We were having our vacation in Paris and got into a troublesome situation while going to our next tenancy. They always made us rest assured that they will help us in this matter and they really did. They always went an extra mile beyond their job to help us solve the matters with our previous tenancy. Specially Molly kept the things in the track and was updating me and supporting me during a very bad day I was having in Disneyland. They always cared with a great humanity.We will never forget it. Hats off to them. You will be never disappointed of Andrews Downend and we will always choose them.

Nadeera · 22 March 2024

★★★★★ 5/5

Google

Great service and communication, Isaac was excellent and kept me informed throughout the process highly recommended and would definitely use again

Rory · 16 March 2026

★★★★★ 5/5

Trustpilot

Highly recommend Greg at Andrews!

Andrews Lettings are a very easy and very friendly letting agency. My tenancy is coming to an end and Greg sent me an email to let me know we also spoke on the phone as it was much easier to renew my tenancy. Greg was so friendly, polite end very fast and efficient in getting everything sent over to me my tenancy was renewed today as I am writing this positive review. We only spoke yesterday so a very quick response time. I highly recommend Andrew’s letting agency and I highly recommend Greg for his quick response in dealing with important things.

Sam · 19 March 2024

★★★★★ 5/5

Trustpilot

Won't feel disappointed with Andrews Westbury on Trym

Despite being very nervous as a first time seller, and especially selling under a POA, Claire and Ashley at the Westbury on Trym branch in Bristol made the whole experience smooth and pain free. Both kept me up to date with developments and were honest regarding the issues surrounding the house and how it would best be sold. I would definitely recommend Andrews as a Estate Agent for anyone considering selling a property. Many thanks to the both of you :)

Caroline · 19 March 2024

★★★★★ 5/5

Trustpilot

Extremely good service from Andrews

I was looked after by Nick Woore, who was extremely responsive and professional. We originally agreed the sale in November, but unfortunately we lost our buyer. The original agreement then fell through but when we managed to sell our house Nick very kindly renegotiated with his seller and resurrected the deal. We have now exchanged contracts and everything is sealed. I would like to thank Nick for his communication throughout and would highly recommend the service.

Chris · 22 May 2024

★★★★★ 5/5

Trustpilot

I had a great experience with the…

I had a great experience with the estate agents at Andrews. Cat and Ed were incredibly helpful and responsive throughout the whole process. They took the time to answer every question and query I had with quick responses. I would highly recommend anyone looking for an estate agent and will certainly use their services again in the future!

Rhiannon · 1 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Andrews Estate Agents, Thanks to Connor Edney and James Hawkins!

I recently had the pleasure of working with Andrews Estate Agents, and I couldn't be happier with the service provided by Connor Edney and James Hawkins from the Reigate branch.Connor Edney's dedication, energy, and honesty truly made the entire experience pleasant and stress-free. From the moment we started working together, Connor demonstrated a remarkable level of professionalism and promptness. His understanding and reassurance throughout the process were invaluable. I felt heard and supported every step of the way. Connor's excellent service exceeded my expectations.James Hawkins also played a crucial role in our journey with Andrews Estate Agents. His promptness and proactive approach were commendable. James kept me consistently updated and went above and beyond to suggest properties that aligned perfectly with what I was looking for. In fact, the property we eventually fell in love with was one of James's recommendations. His proactive service made all the difference.Overall, I highly recommend Andrews Estate Agents, especially Connor Edney and James Hawkins, for their exceptional service, professionalism, and dedication to ensuring a seamless experience for their clients. Thank you both for your support!

Senay · 1 March 2024

★★★★★ 5/5

Trustpilot

Professional service

Shamiya was waiting for me at the property, and was friendly and informative. I did not put an offer in for the place she showed me as ultimately I decided it was too far from my kids school. This was no reflection on shamiya, who was very professional. When I booked the viewing, this was done with another colleague of Shamiya’ who was equally friendly and professional. I’d highly recommend this agency.

Natasha · 29 July 2024

★★★★★ 5/5

Trustpilot

Monika

I have used Andrews at Barnet to look after my property for over five years. I am an overseas landlord living in France so it is very important for me to have an agent I can trust to look after both my property and the occupying tenant(s). Monika the property manager is outstanding responding to any queries I may have quickly and efficiently. Monika is always very polite and helpful her customer service is exceptional. I have no need or desire to use an alternative agent and would highly recommend Andrews to take care of your property especially if you are thinking of a management service.

Anne · 28 February 2024

★★★★★ 5/5

Trustpilot

Very good experience with Worc.Park branch

We had a very good experience with Andrews Worcester Park in Jan/Feb '24. Kinga and Sameer responded to our enquiry swiftly enough on the same day and we arranged a viewing. The viewing was relaxed and not pushy. Our questions were answered and the ones they didn't know they said they would work on. The process from previous experiences was welcome when completing their form and they were quick to respond once it was submitted. The follow up validation process online was good too. We managed to get good response, patience when needed and communication open at all times. Ben gave us a call too in their absence and was a little nervous about transfer deadline but once discussed he was supportive. A big thanks to Kinga for getting us a revisit to measure and assure ourselves of what we had previously seen and now we had signed. Happily recommend working with them and Andrews Worcester Park given this experience.

Brett · 24 February 2024

★★★★★ 5/5

Trustpilot

Great Property Management

It is my pleasure to recommend and thank Andrews Property Group and particularly Ms. Sydnie Chesley, Senior Portfolio Manager, and her team for handling the operational affairs of my property in South Croydon, London, UK.I have employed Andrews Management for 7 years and Sydnie is now my primary Property Manager. She displays great talents in conflict management with skill and experience in all areas of the housing business. Her sense of urgency to respond to us is very impressive, and she demonstrates an amazingly positive attitude in all situations, with my tenants and with me the Landlord alike.Curtis L. Howe, MBA, BEng (Hons)(Landlord)

Curtis · 24 February 2024

★★★★★ 5/5

Trustpilot

Andrews Lettings and Management

Andrews appear to have recently reorganised their operational structure for the lettings and management side of their business. A gret improvement. You are now easily able to contact relevant personnel direct, to discuss and resolve any issues. The individual personal service, help and advice offered by Jennifer Jones at their regional property services office in Headington, Oxford was first class. This involved several issues prior to Christmas period, where seperate call outs for both plumbing and heating, were dealt with promptly and efficiently, with the minimum of inconvenience for my long standing tenant. More recently, legal advice and help on a tenancy contract was given with equal professionalism.

Roger · 23 February 2024

★★★★★ 3/5

Trustpilot

Emotionally draining experience

We were first time buyers. I'd say that you'll probably get a fantastic experience with Andrews as a seller, but it was hard to feel protected as a buyer. Andrew and Junior were great at communicating with us, where possible, patient and very cool people in general, but the process was faulty and emotionally draining.Knowingly or unknowingly, the advertised sq meters and property ownership was wrongly advertised. We only found this out after having hired a lawyer and initiated the purchase process. This is illegal and it really showed that there was no due diligence made. In a year where it was so hard to get mortgages, we were pressured to stick with the purchase, now half the advertised sq meters, as our offer in principle would expire and would put us in a very difficult position if we were to start a new process, not to mention all the costs we had invested already. We were also consistently advised not to have a survey done when the property has massive issues, as we now know. We then had issues with the seller not allowing us into the property to inspect, so we had to have our lawyer involved, but it was all very hard. It should have been made easy and comfortable for us to inspect the property we were about to buy.By the time we actually bought it, we hadn't seen the property in 5 months, which is just not right.Andrews worked very hard to make all of this happen but the seller had the upper hand and respect at all times, not us.

Ana · 9 February 2024

★★★★★ 5/5

Trustpilot

Raluca has been the best property…

Raluca has been the best property management officer I have ever dealt with. As a tenant who had a rude letting agency. She has shown me that every tenant should be treated well and with dignity. She gives the best advice, very approachable and kind. It has been a pleasant experience since I started talking to her. She is a great asset to the company. An employee for keeps!

HEART · 30 August 2024

★★★★★ 5/5

Trustpilot

Andrews Worcester park were great…

Andrews Worcester park were great during our purchase recently. They were always responsive, great communicators and answered all questions. They helped keep the sale moving and would contact solicitors regularly for updates on the chain. Jessie from Andrews was particularly fantastic!

RfSneddon · 15 September 2026

★★★★★ 5/5

Trustpilot

I met with Nicole Meikle at a property…

I met with Nicole Meikle at a property I have just been accepted on to rent. I found her to be extremely polite and easy to talk to, she is very professional in what she does and has made the process extremely easy for me, she gets back to me fast with any questions or queries I have with all the information I need etc. I’m extremely happy dealing with her. Thanks Nicole 😊

Chris · 23 May 2024

★★★★★ 5/5

Trustpilot

Michael Villacis at Andrews Southfields…

Michael Villacis at Andrews Southfields Branch was very helpful and quick to respond to queries while I was having my flat renovated between tenancies. I have been letting my flat through Andrews for some years now and I'm happy with the service they provide. Michael's team let my flat within a few days of it going online. Michael personally answered any questions I had.

Sophia · 5 November 2024

★★★★★ 5/5

Trustpilot

We recently had the pleasure of working…

We recently had the pleasure of working with Mukul Mehta, the Senior Mortgage and Protection Adviser at the Andrews London offices, for our remortgaging needs. Mukul was exceptional in helping us secure a fantastic mortgage rate. His efficiency and helpfulness made the entire process smooth and stress-free. We are extremely satisfied with his service and would highly recommend him to anyone looking for mortgage advice. Thank you, Mukul, for your outstanding support!

OLIVIA · 26 June 2024

★★★★★ 5/5

Trustpilot

My partner and I had a great experience…

My partner and I had a great experience with Andrews finding a property to rent in Bristol. The consultant I spoke and attended the viewing with was Shamiya from the Downend branch and she was an absolute delight! She was so friendly, answered all our questions and was super enthusiastic about the property she showed us, which was lovely to see. I would definitely recommend this agent to anyone and particularly Shamiya.

Georgina · 25 June 2024

★★★★★ 5/5

Trustpilot

I find Andrews to be very thorough with…

I find Andrews to be very thorough with their approach and always follow up with me. I have seen some great properties with them and they suggest homes that definitely suit my requirements.I’m always pleased if I know Steve will be taking a viewing as he offers great advice and and honest view point. Steve is also very knowledgeable and friendly on our viewings.

Danielle · 22 October 2024

★★★★★ 5/5

Trustpilot

Andrews Estate Agent Wallington

I cannot recommend highly enough Mr James Conner and the team at Andrews in Wallington.Due to market conditions it took us two years and 4 estate agents to sell our apartment. Andrews Wallington was the estate agent that succeeded in finding a buyer.Mr Conner unlike the other 3 agents we had engaged always kept us informed, he rang us weekly even if there was no news just to let us know that we hadn’t been forgotten (unlike all three of the other agents)When a buyer was found Mr Conner kept in touch with the buyer the buyers solicitor, our solicitor and us on a weekly basis.Always friendly, always enthusiastic, always upbeat, always honest, an estate agent cannot always find a buyer, market conditions always prevail however agents that work similarly to Mr Conner will ensure that once a buyer is found he will do all in his power to facilitate the sale through to completion.

Birch · 3 January 2024

★★★★★ 5/5

Trustpilot

Great, professional & personable service!

We are Extremely grateful for Nick & Antonia, the Sales progressor and estate agent for our onward purchase (not even our own sale) in Andrews Downend, Bristol. The house selling & buying process was not straightforward for us, with multiple complexities, failing’s and complications throughout. Nick & Antonia made it all bearable; maintaining contact (even if there wasn’t an update!), chasing all parties, managing up & down the chain (alongside, expectations ;-) ), being knowledgable about the process, putting us at ease and being empathetic when we were having a hard day. To be frank, I’m not sure what we (or the chain) would have done without them! 10/10 & will be placing any future property sales with them going forwards. Thank you!!!!

Hannah · 2 January 2024