Trusted Agent profile · Reigate
★★★★★
2,335 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ
Part of Andrews, see every office.
Andrews's office in Reigate, at 39 Bell Street, is rated 4.7 out of 5 across 2,335 reviews on three platforms, including 199 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Every review we hold for the Reigate office, from every platform, shown as written. First names only.
5/5
TrustpilotAndrews has been my letting Estate…
Andrews has been my letting Estate agent for nearly 10 years and in all this time they have been very good in providing advice and support between landlord and tenants. Of all the estate agents I used in the past Andrews has been by far the most professional I used.
5/5
TrustpilotWe just move out from property rented…
We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)
1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
GoogleThank you to the team at Andrews for helping us find our new home in Reigate. James helped us find a location that was just right for our family. He has an excellent local knowledge!
5/5
GoogleExcellent service from Andrews. Matt and James have been very professional and supportive with selling our flat in a chain. Not sure what we would have done without them. I'll recommend them 100% to everyone.
5/5
TrustpilotSeamless
Seamless , professional experience
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The worst experience of my life. False advertisement of property and lies, lies, lies from start to finish!! I can’t stress this enough, please go with another estate agents! I can’t put into words how terrible the service I received from Andrews was. Look at the other reviews on here and AVOID!!!!!
5/5
TrustpilotI would like to thanks everyone…
I would like to thanks everyone specially Isa for you help on each steps/process.It was really a nice and smooth movement for me.I din’t faced any problem starting from one day to till the date I moved into new home.
5/5
TrustpilotThe experience was absolutely amazing
The experience was absolutely amazing. Paul in the Kingsbury office has been really supportive and has helped us through the process from the viewing to completion. The guys in the office are all really helpful and go out of their way to help.
5/5
TrustpilotI dealt with isaac from redhill and…
I dealt with isaac from redhill and reigate branch as he has been brillaint. He was personable and friendly. He was very prompt with getting our offer put the the vendor. Communication was very speedy too, got our offer accepted and verified documents within about 3/4 working hours!
5/5
TrustpilotAntonia met us at property for a…
Antonia met us at property for a viewing. She was very professional and welcoming. All questions were answered, and anything she was not sure of, she updated us as soon as she knew.We loved the property we saw.
5/5
TrustpilotFantastic experience with Ed from Andrews (Reigate)
We have been dealing with Ed from Andrews in Reigate. I was extremely impressed with his detailed knowledge of the market, helpful and courteous nature, and honest advice. Would highly recommend anyone looking to deal with Ed.
5/5
GoogleHave had a few dealings with Issac from a couple of viewings to the valuation of my current property. He always goes above and beyond and incredibly helpful to work with. Thanks again!
5/5
TrustpilotProfessional and polite
Andrew’s estate agents are very efficient and professional. The team (Nancy & Steven) are very polite over the phone and in person. Steven showed us round a property and he was welcoming and positive, he gave us all the information we needed. Great agents to use.
5/5
Trustpilotgreat pleasure to take this…
great pleasure to take this opportunity to thank Mr stephen who really helped introducing to the property. his experinced advice is of great help for me to make wise decisions. i am expecting the same in future as well. thanks a lot.
5/5
GoogleAmazing service by Andrews Reigate Branch. I found Isaac to be polite, professional, and supportive. This is an estate agent I would be happy to recommend to my family and friends .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reigate.
Yes. Andrews Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
