5/5
GoogleThank you to Ellen. Friendly and professional, knowledgeable about the property and an excellent communicator.
Agent replied · 22 October 2024
Hi Suzy Stevens, thanks so much for leaving us a 5 star review!
Trusted Agent profile · Reigate
Andrews Estate Agents reviews in Reigate
★★★★★
2,333 reviews across 3 platforms
39 Bell Street, Reigate, RH2 7AQ
Part of Andrews, see every office.
Andrews's office in Reigate, at 39 Bell Street, is rated 4.7 out of 5 across 2,333 reviews on three platforms, including 199 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
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Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Reigate office, from every platform, shown as written. First names only.
Google5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Agent replied · 24 August 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
GoogleGreat first experience with Andrew's. Just started looking at places and Isaac was very helpful and professional. Looking forward to more viewings.PositiveProfessionalism
Agent replied · 22 October 2024
Hi Gavin thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Agent replied · 12 June 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Agent replied · 24 October 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
GoogleBig thanks to Issac and Meg for their excellent client care.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 22 October 2024
Hi Premal Patel, thanks for leaving us 5 star feedback!
5/5
GoogleExcellent & swift service by Janine Derbyshire!! I informed a leak in boiler room - could have turned into an emergency if not for Janine's immediate response. She immediately booked a plumber who quickly fixed the issue. Thanks a lot!!
Agent replied · 22 October 2024
Hi Brinda, brilliant to see that Janine acted so swiftly in what could have been a serious situation. We are so pleased this issue got resolved so quickly and know that Janine will really appreciate your kind feedback. Thanks, Rhys
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Agent replied · 12 June 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
GoogleI'm very fortunate to work with Andrews and feel well looked after as a tenant. Janine Derbyshire manages my home and she is prompt and efficient dealing with any issues that arise in a professional and friendly manner
Agent replied · 22 October 2024
Hi Ricky, thank you for taking the time to write us a five star review. I am so glad to hear you feel well looked after and amazing to hear Janine has been there to assist you anytime you needed her. Thanks again and all the best, Laura.
5/5
GoogleReally happy with my experienced with Steve and Nancy as they were both really really friendly and they definitely done their researched about the properties that they showed us
Agent replied · 22 November 2024
Thank you, Kevin! We're happy to hear that Steve and Nancy provided you with a great experience. Your kind words mean a lot to us. Best wishes, Jake
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Agent replied · 24 August 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Agent replied · 12 June 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Agent replied · 24 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Agent replied · 12 June 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleConnor from the Reigate branch was friendly and helpful. He was able to offer additional information on the property and answered all our questions.
Agent replied · 11 January 2025
Hi Ross, thank you for your 5-star review! We're thrilled to hear Connor provided friendly and helpful service at our Reigate branch. Your feedback is greatly appreciated. Best wishes, Jake
5/5
TrustpilotGreat expeience with Issac from Reigate Branch
Wonderful viewing experience with Issac from Reigate Branch. He was kind to wait for us for more than 30 mins as we got caught up in traffic. It was very positive experience and we can't recommend Issac enough.
5/5
TrustpilotI had a lovely experience with Rana
I had a lovely experience with Rana, very bubbly, polite and professional. Whilst viewing the property at Reigate, she was very helpful and answered my questions. Very pleased with the experince I had.
Agent replied · 24 August 2024
Thank you for your feedback Andrea. We're delighted to hear about your positive experience on the property viewing with Rana.
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Agent replied · 24 August 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Agent replied · 12 June 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
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Questions about Andrews Estate Agents
Has Andrews Estate Agents won any awards?
Yes. Andrews Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
