Trusted Agent profile · Reigate and Banstead
★★★★★
426 reviews across 3 platforms
24 High Street, Reigate, RH2 9AY, Reigate and Banstead, RH2 9AY
White & Sons's office in Reigate and Banstead, at 24 High Street, is rated 4.8 out of 5 across 426 reviews on three platforms, including 153 Google reviews rated 4.8.
153
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
263
Reviews on Trustpilot
Business-wide
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Darren for your excellent…
Thank you Darren for your excellent service and hard work, very professional throughout. Sue Gallagher
Thank you very much for taking the time to leave such a wonderful review.
5/5
TrustpilotNo.1 agent for us
I’ve used White and Son for both sale and purchase and can’t fault them . They keep in touch all the way through and even after to make sure all is well . All the staff are polite and friendly even through stressful moments. Would highly recommend and would definitely use again but with no offence hopefully not for some time yet
Thank you for leaving such a wonderful review. No offence taken, we would be delighted to help you again - when the time is right!
5/5
GoogleBeen very pleased with the handling of our house sale. All of the team have been professional, thoughtful and reactive. Would recommend
Thank you for taking the time to leave a review of your experience, this is much appreciated. Your recommendation is the highest accolade we could ask for, thank you.
4/5
TrustpilotStaff always attentive
Staff always attentive, good Lettings team and accompanied me as we saw potential tenants, viewing. Office efficient, good turnaround time to queries . We have used Whites for years and would not change.
It is such an honour to have been working with you for so many years. Thank you for taking the time to share your thoughts and we very much look forward to working together for many years to come. Thank you once again.
4/5
GoogleWhat I liked the most is that i was able to contact Edward ( who was dealing with the sell) any time. He was very proactive and very helpful in every stage of the process, dealing with solicitors and other parties involved. In my view Edward and White and Son as a whole agency deserved the highest commendation.PositiveResponsiveness
Thank you for taking the time to leave such a positive review, this is very much appreciated. We are so pleased you found our trademark proactive approach so helpful. Thank you for choosing White & Sons.
5/5
GoogleVery professional and helpful service from Jackie and all the team at the Reigate office. From valuation through viewings, offer acceptance, exchange and completion it was an absolute pleasure to deal with White's. What could have been a difficult sale was made smooth and easy by Jackie's responsive, can do attitude. Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased that the team smoothed the way with your transaction and left such a positive impression. Thank you for the recommendation and for choosing us to help.
5/5
TrustpilotWhite and Sons Block Management
The Dorking Block Management Team have looked after us for many years without any issues. We've found all the staff to be professional and firm when we've needed them to be. Huge praise to Debbie Webber who is truly first class. Chloe Bickley & Rebecca Foster give us great support too.
Thank you very much for taking the time to leave such a wonderful review. As a business it is reassuring that over the years we continue to deliver 5 star service.
5/5
TrustpilotWe want to say a heartfelt thank you to…
We want to say a heartfelt thank you to the whole team at Reigate and especially to Mike who handled our sale with complete professionalism. We always felt that nothing was too much trouble and Mike's exceptional attention to detail, and calm, measured advice, not only on our sale but on our onward purchase were very much valued. Highly recommended.
Thank you for taking the time to leave such a wonderful review. We are so very pleased we were able to help with both your sale and purchase. Your recommendation is the highest compliment we could ask for - so thank you.
4/5
TrustpilotCompliment to Megan Ayling @ White & Sons
I would like to compliment Megan Ayling for the excellent service she always provides. She always assists promptly with any issues I might have and she is always friendly.
Thank you for taking the time to leave a review, we really appreciate you doing this. We pride ourselves on providing excellent customer service, so to read your compliment shows that our company ethos is evident from the beginning of employees journey with us; Megan is one of our newest members of staff. Thank you once again.
1/5
GoogleI have booked a viewing for a property with the Reigate branch. Unfortunately nobody came to the appointment and me and my wife were left there waiting. When we called the office they told us that the property was already under offer. They just didn’t bother to let me know and cancel the appointment. Very unprofessional and irresponsible behavior. Macke
We would like to extend our most sincere apologies, leaving people outside properties isn’t standard practice for us. Despite attempts to contact you it would appear that you were not in receipt of our cancellation, for which we are truly sorry. Please be reassured that we would never intentionally leave anyone stood outside a property. We thank you for bringing this to our attention and giving us the opportunity to contact you to explain the situation. Kindest regards White & Sons
5/5
TrustpilotA very professional service
It' great to find a find a locally-based managing agent in White and Sons whose experienced team provide a very professional and personal service tailored to the individual property and the circumstances. This is so refreshing after dealing with a branch of a large national corporate organisation.
Thank you for choosing us to manage your rental property. We pride ourselves on offering a professional service, which is tailored to suit the individual, so to read your comments leaves us reassured that we are delivering on that. Thank you for taking the time to leave a review, much appreciated.
5/5
FacebookOutstanding service from start to finish throughout a stressful time. White & Sons have looked after my family for several house moves over the best part of 50 years. Their knowledge of the local market, marketing prowess and customer service are all second to none. 👏
Thank you for taking the time to leave such a wonderful. It is an absolute privilege to have been helping your family for so long and one we are so very much appreciative of. Thank you for your continued support.
5/5
TrustpilotWhite and Sons, Reigate, Excellent !
The Reigate Team have been great, very efficient and helpful throughout the whole process of our recent house sale. I would recommend White and Sons to anyone looking to sell or buy in the local area.
We are so incredibly pleased we were able to help you. Thank you for choosing White & Sons and for sharing your thoughts.
5/5
GoogleThank you so much to everyone at White & Sons for selling our property at a great price under rather difficult circumstances. I am so grateful that we were still able to complete the sale on 1st April whilst adhering to the Government's Covid-19 social distancing rules. Excellent, friendly and professional team, we couldn't have asked for more.
Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to help you complete on your sale. Thank you for choosing White & Sons.
5/5
TrustpilotA thoroughly professional team
A thoroughly professional team: knowledgeable, efficient, endlessly patient, polite and always quick to respond. I couldn't have wished for better service.
Thank you very much for taking the time to leave a review, we really appreciate the feedback. Delighted to hear that our service left you feeling so satisfied.
5/5
TrustpilotOutstanding service
Outstanding service from start to finish throughout a stressful time. White & Sons have looked after my family for several house moves over the best part of 50 years. Their knowledge of the local market, marketing prowess and customer service are all second to none.
Thank you for taking the time to leave a review, we really appreciate you doing this. It leaves us brimming with pride to know we have helped your family for over 50 years.
5/5
TrustpilotWould Recommend
Great experience, everyone at the Dorking branch have been supportive, honest and approachable from start to finish. Lots of experience and advice to share and always happy to answer any questions. They have worked tirelessly in our interest, going above and beyond.
Thank you very much for taking the time to leave such a wonderful review. Really pleased we were able to help you through your property journey.
5/5
TrustpilotGreat service selling our house
The team at White & Sons provided a professional and personal service when we sold our house. Communication was a strength, keeping us updated and always available if we needed to discuss anything. Our probate sale completed successfully due to their experience and service.
1/5
TrustpilotHigh fees for very little work, avoid!
Review for the management company side of White & Sons.Extremely high fees and high fees to do any sort of additional work (much higher than other Management companies). High fees for very little work, avoid!
Obviously disappointed to read your comments. We pride ourselves on offering a service tailored to suit our customers’ needs and consistently receive feedback which confirms we offer a good value service for the expert guidance and support we deliver. We would welcome the opportunity to discuss this further, please could we ask you to contact Jennie Fundell on 01306 887654.
5/5
TrustpilotDorking lettings office
Sam in the Dorking lettings office has been exemplary in his handling of some major repairs that arose unexpectedly as soon as the tenant moved in. He has kept all parties informed at every stage and is a pleasure to deal with.
Thank you for taking the time to leave such a wonderful review, this really did make Sam's day.
5/5
TrustpilotBest local agents
White and Sons Reigate have been fantastic in helping us sell our property (twice!). A massive thank you to the team and especially to Jackie who has been patient and has constantly helped us along the way.I wouldn’t hesitate to recommend them to anyone looking to sell.
Really pleased we have been able to help you, twice. Thank you very much for taking the time to leave such a wonderful a review and for choosing us to help.
5/5
GoogleWe have recently sold our property through White and Sons. They have been amazing from enquiry to exchange. The whole process has been smooth, speedy and James who handled our sale has been beyond helpful. We would highly recommend the branch.
Really pleased we were able to make your transaction so smooth and speedy. Thank you for your recommendation, for taking the time to leave such a wonderful review and for choosing White & Sons to sell your home.
5/5
TrustpilotI found the staff at White and Sons to…
I found the staff at White and Sons to be very professional, responsive and supportive and have no hesitation in recommending them.
So pleased you found our Horley team professional, responsive and supportive. Thank you for choosing us to help you navigate your property journey.
5/5
TrustpilotWhites & sons
Thank you to all the team on making the sale of our property straight forward and successful. We would highly recommend whites & sons Estate agents to anyone selling or buying a property.Great communication throughout & stress free! Thank you
Thank you for taking the time to leave a review of our service, we are extremely grateful. Really pleased we were able to make your sale so straight forward. Thank you for choosing us to successfully sell your home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
