Jackson-Stops Reigate Reigate and Banstead reviews

★★★★★ 5/5

Trustpilot

Nothing but praise

Nothing but praise for Toby, Guy and the team at Jackson-Stops in Lindfield. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.

Piers · 1 September 2022

★★★★★ 5/5

Trustpilot

Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

★★★★★ 5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

★★★★★ 5/5

Trustpilot

Outstanding - Effective, proactive and professional

Jackson-Stops Newmarket office handled the sale of my mother's house for us. The property is unusual and they identified the key distinctive features, advised a well-pitched price and produced a beautiful comprehensive brochure generating even more serious interest than we hoped for. These are not easy times for the housing market but the service we received was positive and professional throughout, entirely on top of the details of the property and the negotiations. The team anticipated challenges with sound advice and understanding. Every enquiry and call was handles with admirable promptness and personal attention, steering the sale to a successful completion. Outstanding service.

Lynda · 20 November 2024

★★★★★ 5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the problem.

Customer · 15 April 2026

★★★★★ 5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

★★★★★ 5/5

Google

We used both the services of Reigate and Dorking Offices when moving to the area. The teams are knowledgeable, straight talking and provide a very human services to what can be a stressful process for all parties involved. Special thanks to Chris in the Reigate team for securing our purchase and David in the Dorking office for his ever present advice and guidance during our search.

Stuart · 10 October 2024

★★★★★ 5/5

Trustpilot

First class service from Jackson-Stops!

This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10

Phil · 20 July 2023

★★★★★ 5/5

Trustpilot

Excellent professional service

We used the Jackson-Stops team in Shaftesbury to market our house recently and we are so glad we did. Their approach from start to finish was excellent in every way.We were particularly impressed by the care they took over the photographs and presentation of the house, and by the fact that the whole team came to see the house before it was listed, to ensure they all understood the property's features and selling points. The pre-sale advice we received was relevant and helpful.The team achieved a very good sale for us during a difficult market period and helped us negotiate a final price we were more than happy with.Overall we would thoroughly recommend them to anyone with a distinctive property to sell and seeking a first-class estate agent service.

Steve · 8 November 2024

★★★★★ 5/5

Google

We have had a great experience with Jackson Stops, and just completed on our house purchase! Tim was great throughout, as well as Louise who was very pro-active with updates. Thank you for everything, we are very happy in our new home!!

Lou · 13 May 2024

★★★★★ 5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021

★★★★★ 5/5

Trustpilot

I could not recommend Jackson Stops…

I could not recommend Jackson Stops more highly and if I could give 10 stars I would. Aside from Toby and the team being the utmost professionals, they are just lovely people who simply get the job done. Toby and Jackson Stops say what they do, and do what they say, its as simple as that. Well done Toby, Guy & Alice for all your hard work, it is very much appreciated.

Donna · 18 August 2021

★★★★★ 5/5

Google

We recently completed on our house purchase and wanted to extend our thanks to all at Jackson Stops Reigate, a special mention to Pip & Louise who went above and beyond. We are so happy in our new home! ❤️

Shaunie · 12 June 2024

★★★★★ 5/5

Trustpilot

the best estate agents around

the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10.they really do set an example of how estate agents should be 👏🏼💘

Shauna · 7 November 2024

★★★★★ 5/5

Trustpilot

Brilliant service

Huge thanks to Anthony and Lucy at Jackson-Stops Hale. They have been so professional and efficient through out the whole process of selling our home. It is really wonderful to have an estate agent with integrity as well as experience. Anthony has been amazing through the whole process. We felt completely confident and safe in his expertise. The whole team at Hale have been incredible. We are so grateful. Thank you.Geraldine and Mike

Mike · 13 May 2021

★★★★★ 5/5

Trustpilot

All down to Laura and her expertise in…

All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business

Keith · 15 October 2025

★★★★★ 5/5

Trustpilot

Friendly professional and helpful…

Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.

David · 11 April 2022

★★★★★ 5/5

Trustpilot

Wonderful Team

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

Vicky · 26 November 2025

★★★★★ 5/5

Trustpilot

Reliability and efficiency

For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.

Liza · 24 October 2023

★★★★★ 5/5

Google

From when we first spoke to Tim at Jackson Stops about selling our house, during the viewings, and then during the process of the sale and purchase, Tim was 100% committed, pro-active, respectful and understanding of everything we needed. Even down to managing our cats on viewings. He advised all the way, and gave us guidance and attention that was greatly needed. He was always one step ahead of us, and his commitment to ensuring we were taken care of during one of the biggest events of our lives was faultless. The team at Jackson Stops were also amazing. We felt we were in safe hands the whole way.

Helen · 10 November 2023

★★★★★ 5/5

Google

We recently sold our house in Reigate through Pip and his team. From the outset they were excellent - professional, courteous and knew the market really well. We sold our place in the face of an unstable mortgage market and despite that the Reigate team got a huge number of viewings through the door. They were also brilliant at managing the chain and the differing demands and expectations. However, what really stood out for us was how well they operated as a team. No matter who you spoke to, they were on top of the detail in terms of feedback on viewings and what was in the pipeline. This makes a big difference when dealing with the inevitable stresses of selling a home. We are very glad we chose to go with JS and would highly recommend them.

Toby · 10 November 2023

★★★★★ 5/5

Trustpilot

Sherborne house sale

Very pleasant people,good communication,great negotiation and such a speedy transfer…Highly recommended

Tim · 9 August 2026

★★★★★ 5/5

Trustpilot

Getting things done

I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!

Loraine · 14 October 2023

★★★★★ 5/5

Trustpilot

Emma and Ed were very responsive and…

Emma and Ed from the Newmarket Office were very responsive, professional and helpful throughout the sale of our mother's property.

Julie · 17 February 2025