Trusted Agent profile · Reigate and Banstead
★★★★★
1,880 reviews across 2 platforms
30 Church Street, Reigate, RH2 0AJ, Reigate and Banstead, RH2 0AJ
Part of Cubitt and West, see every office.
Cubitt & West's office in Reigate and Banstead, at 30 Church Street, is rated 4.7 out of 5 across 1,880 reviews on two platforms, including 110 Google reviews rated 4.9.
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing professionalism from the staff…
Amazing professionalism from the staff at the Banstead office especially Scott and the team, we are very pleased with the service we have received, highly recommend them for all property services.
Hi ZaraMany thanks for leaving a great review about Scott and the Banstead team at Cubitt & West. We will be sure to pass on your comments to them all.Best wishesCubitt & West
5/5
TrustpilotPaige was brilliant
Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.
Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel
5/5
Google100% all round. Natasha was brilliant at understanding our position and facilitating honest dialogue between us and the seller. Everything was followed up well and nothing was left to doubt. Many thanks to a great team!
Dear Philip Many thanks for leaving a great review about Natasha and the team at our Reigate branch of Cubitt & West. Honesty is always the best policy! Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotCubitt & West Crowley Branch
Thanks to Cubitt & West Crowley branch letting agents for their valuable service. Also, i would like to thank Aden Radojevic for his professionalism and customer care exhibited throughout the referencing and finalization of tenancy agreement.
Dear Nizam,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found Aden to be throughout the process.Best wishesBecky Jennings, Cubitt & West
5/5
TrustpilotAmazing experience with Cubitt & West
Amazing experience with Cubitt & West, many thanks to Daniel who has been been very responsive, quick on delivering the updates and everything needed for a smooth and easy process. Thank you to Marcus as well, very friendly and nice to talk to over the phone. Totally recommend this agency.
Good afternoon Ana-Maria,Thank-you for your kind words about Marcus & Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleA big thank you to the professional team at Cubitt & West Reigate following a successful sale. A bit stressful at times, but Natasha did a great job keeping me sane and informed and was always a friendly voice. Thanks also to Julian, Juliana and Katarina for their efforts as they all played their part from the valuation stage right through to the happy conclusion. I have no hesitation recommending them to anyone considering a sale and would happily use them again in the future. Thanks again.
Dear Chris Thank you for leaving a review! It's brilliant to hear how positive your experience with our agents in Reigate has been and how they've been able to guide you through a stressful process to achieve your sale. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
TrustpilotCubitt & West, Southsea
I cannot praise Maddison & Claire at Cubitt & West highly enough. Despite the fact that our circumstances did not allow us to proceed beyond getting our house valued, Maddison and Claire were super helpful and professional. What shines through is their enthusiasm for what they do and we would definitely feel confident in using their services again.
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
Trustpilot"Excellent experience with Cubitt &…
"Excellent experience with Cubitt & West! Their lettings team especially Emily Jones and Becky Darby provided top-notch service, from finding the perfect property to seamless communication throughout the tenancy. Professional, friendly, and efficient - highly recommend!"
5/5
TrustpilotWe had a burst water main and although…
We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.
5/5
TrustpilotMaddison and Robin
Maddison, Robin and the team at waterlooville have been absolutely fantastic ! Always professional and efficient and extremely helpful at all times with any questions and helping us to sell and find our new home. Even received a lovely little hamper on moving day, thank you.
Good afternoon,Thank-you for your kind words about Maddie, Robin and the team at Cubitt & West from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWe have finally exchanged in what was a…
We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen
5/5
TrustpilotI can't thank Julie at cubit and west…
I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFantastic team
When it came to selling our house in Billingshurst we wouldn’t chose any other Estate Agent but Cubitt&West in Pulborough! Martin and his team are fantastic from valuation, superb marketing from Kirsty and great follow up and communication from Nick. Thank you to all of you, we would recommend you to everyone!
I am delighted to hear that Martin and his team provided you with such a good service; and that you would recommend them. Thank you.
5/5
GoogleHaving just used Cubitt & West in Reigate to sell our house I would highly recommend them. Katarina is absolutely fantastic. She went above and beyond throughout the whole process. She is an amazing people person and the knowledge she imparted to viewers was second to none.
Dear Lorraine Thank you for taking the time to leave a positive review about Katarina. We will be sure to pass on your comments to her. She is indeed a people's person and a great asset to have. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotHaving just used Cubitt & West in…
Having just used Cubitt & West in Reigate to sell our house I would highly recommend them. Katarina is absolutely fantastic. She went above and beyond throughout the whole process. She is an amazing people person and the knowledge she imparted to viewers was second to none.
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
TrustpilotGreat Service
Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.
Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
GoogleI have just purchased my first investment property at Cubitt & west in Reigate and just want to say a big thank you to Julian & Anthony for all the Advice and professionalism towards my needs and I’m now Looking forward to my next purchase with Cubitt & West. Once again a big thank you Julian & Anthony 👍
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
1/5
TrustpilotMediocre
Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .
5/5
TrustpilotUnfortunately the sale of the property…
Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries
Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.
4/5
TrustpilotSales progressor Shaun was brilliant
Sales progressor Shaun was brilliantAfter a few weeks without much communication and movement, Shaun Egan picked up our case and was excellent from day one! Always chasing up solicitors, always in contact. Thanks also to Sophie White who was great when showing us the property and helping with negotiations with the vendor. Would recommend Cubitt & West
Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotEfficient, professional and friendly
Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.
Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotVery pleased with the support and professionalism
Very pleased with the support and professionalism of everyone at Cubitt & West, who managed to sell our bungalow during a very difficult year, with lockdowns, uncertainty and extra safety measures required. I would like to thank Jessica, Anne, Karen, Tracey, Heidi, Alice, Michael, Charlie & Jonathan. Sorry if I missed out anyone. You are all great.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotExcellent service *****
I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna
Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West
5/5
TrustpilotFantastic Service
Fantastic Service ! Cailean went above and beyond our expectations to find us a home . Providing brilliant communication , knowledge and experience put us at ease . We cannot thank you enough for finding us our home ! Highly recommend to anyone buying or sell their home through Cubitt & West !G&J
Dear Gemma,Many thanks for your feedback on the level of service you received from our East Grinstead branch, and in particular from Cailean. Cailean prides himself in providing the best possible service to his customers and was delighted to receive such positive feedback.Kind regards,Becky JenningsAssociate Operations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cubitt & West Reigate and Banstead won awards at The British Property Awards in one year, most recently 2023.
British Property Awards winner in one year: 2023.
British Property Awards by year, 20232023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Yes. Cubitt & West Reigate won Gold for Estate Agent in Reigate at The British Property Awards 2023.
