5/5
Sale of a one bed flat
It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!
Trusted Agent profile · Reigate and Banstead
★★★★★
1,743 reviews across 1 platform
47 High Street, Banstead, SM7 2NL, Reigate and Banstead, SM7 2NL
Cubitt & West's office in Reigate and Banstead, at 47 High Street, is rated 4.7 out of 5 across 1,743 reviews on 1 platform.
Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
5/5
Sale of a one bed flat
It was a bit of a tricky sale with a couple of fall throughs, but the Cubitt and West team, in particular Julie Bramble were brilliant - clear communication, kind and supportive. Thankyou Julie!
5/5
Great Experience
We had the pleasure of working with Alia from Cubitt & West, and we couldn’t be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.
5/5
Happy All Round
No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.
Hi Ruth, Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what can be a stressful time. Best wishes, Cubitt & West
5/5
I had a great experience with Cubitt…
I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!
Hello Toni,Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us as a first-time buyer. Hannah and the team at Cubitt & West are always here to help you move forward. Best wishes, Cubitt & West
5/5
I would like to extend my thank you to…
I would like to extend my thank you to Dan who demonstrated exceptional professionalism and efficiency throughout the process of securing my flat. His prompt responses and attentive assistance were instrumental in ensuring a seamless and stress-free experience. I will highlight in the review how his dedication to excellent service and quick communication significantly contributed to a quick move. Thank you
Dear Diana,Thanks for leaving us such a lovely review. We're happy we could help you secure a new flat, and will pass your excellent feedback on to Dan. All the best,Cubitt & West
5/5
John O'Neill was great
John O'Neill was great - very professional, well prepared and thought out presentation and comparison with other properties which helped us understand the valuation clearly. Also, he was smartly dressed!
5/5
Marcus and Sophie were great!
Marcus Farrow and Sophie Pearce were the people who helped us get our property on the market, and honestly they did do a fab job. Were always reliable, quick to respond and resolve any queries, and very friendly and professional throughout. They were always honest with us about any issues but quick to provide solutions, and they really listened to our concerns and thoughts. Really good experience
Hi Emma,Thank you for leaving a review! It's great to hear how our agents, Marcus and Sophie, have supported you throughout your process and how positive your experience has been.Best wishes,Cubitt & West.
4/5
I felt in very safe hands with Julie
I felt in very safe hands with Julie - she was a great communicator, empathetic and supportive. When she went on leave I was thankful for her return! Thank you Julie for seeing me through the process.
5/5
The team at southsea were amazing
The team at southsea were amazing. The sale was far from straight forward, yet Maddison,Yasmin,Traey and Evie worked really hard to secure the sale , with much needed patience & good humour.
We are so pleased to hear about the exceptional service you received from our team at Cubitt & West Estate Agents. It's wonderful to know that their hard work, patience, and good humor made a difference during a challenging sale. We appreciate your kind words and are delighted they could support you through to completion. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
5/5
Katarina at Cubitt and West Reigate
Katarina at Cubitt and West Reigate was amazing. My property was not an easy sell at all but Katarina was positive and enthusiastic from the get-go, kept me informed through every step of the way, was by my side when the sale fell through twice (absolutely nothing to do with Cubitt and West), supportive when I was stressed and emotional. She is very hard working, dedicated to her client with sound advice which is down to her valuable knowledge and experience. Towards the end, when it looked like it might all go horribly wrong, Katarina and the team pulled out the stops and ended up doing much of the work that the lazy estate agent up the chain should have been doing - above and beyond.
Hello Mrs Weetman, Thank you for taking the time to leave such a detailed review. We will be sure to pass this on to the team! Best wishes,Cubitt & West
5/5
Thanks to the team at the reigate…
Thanks to the team at the reigate branch for being professional and helpful throughout the house buying process. Specifically Max was consistent, supportive and kind from beginning to end.
4/5
Julie bramble
Julie bramble, was extremely helpful throughout a very difficult sale of our home. We had the worlds most difficult buyers but Julie was very patient with me calling regularly for updates and tried her best to get our buyers and their solicitors to complete things in a reasonable time frame.
5/5
A great job
From start to finish they were great. They responded quickly to all my questions, listened to what I wanted to achieve and got the house on the market on boxing day and completed on 13th February for the asking price. Professional, efficient and friendly. Great job; thanks Andy for listening to me; Samara for keeping me in the picture and Julie Bramble who pulled it all together and got a very fast completion. Thanks to all the team.
Hi Elaine,Thank-you for your kind words about our Southsea team including Andy, Samara and our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
Rental experience with Kamile (Crawley)
Today I moved into my flat after a long period of time looking for the right one. Kamile has been unbelievably kind, caring and diligent! She made every step of the way easy and tailored for our needs. Even with some hiccups along the way they made sure everything could go ahead as planned. I have never had such a lovely experience when looking for flats and if you are to ever have the pleasure of being looked after by Kamile or Ciaran you will have an amazing experience! I simply cannot thank them enough!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
Thank you to all the team at Cubitt &…
Thank you to all the team at Cubitt & West - I’ve just completed on my property purchase & extremely happy with the service provided! A special thanks to Julie for all of your hard work & keeping us well informed at all stages, ensuring the sale progressed as efficiently as possible.
5/5
Fantastic Selling Experience
Fantastic Selling Experience - From the moment Sayde entered our home we knew he was the right agent for us, He was polite and professional and spoke with such passion about how he would be marketing our home and was really interested in listening to all the finer details so these could be passed onto any prospective buyers. We were kept informed throughout the whole process and felt confident we would have a smooth transaction. Sayde really is an asset to the company and I would not hesitate to use Cubitt and West and especially Sayde Chowdhury again in the future. Thanks again to the whole Team.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
C&W Fiveways - Angela and the team were always…
Angela and the team were always friendly, responsive and attentive. They kept me updated at all times and made no question feel silly. Special mention to Brandon who was always polite and easy to talk to at reception. Angela really put us at ease and excelled in communication, something vital in an estate agent! She even called us before our solicitors to let us know we had completed and was happy to attend the property as many times as we wanted before the sale!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
Cubitt & West
Cubitt & West! Wow! What a service! Massive thanks to Julie Bramble, our Sales Progressor. She was very organised and pushed all parties through to an exchange which was being delayed by solicitors in the chain beneath us. Quick response to any emails or calls. Keeping me fully updated. She’s a credit to your company and has certainly helped us with a stressful move from a house to a retirement flat. Thank you so much Julie Bramble for being so personable and understanding of our situation. Keep doing what you’re doing!
Good afternoon Natasha,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
5/5
Excellent experience with Maddison at Cubitt &…
My experience with Maddison at Cubitt & West has been exceptional! Maddison was so helpful from the very first phonecall I made. Maddison is such a lovely person and excellent at her job - she not only listened carefully to our needs and gave us some brilliant advice, but she also embraced our home life wonderfully when she visited us; she was so very lovely to our very chatty and confident little boy, and was so attentive to him whilst juggling her professional role whilst with us and we are so grateful. Although we haven’t gone ahead to sell & buy right now, if the time does come I will be making Maddison my first port of call. The team have all been very good at keeping in touch with us in a supportive way without there being any pressure whatsoever. This really is a great branch and I would urge anyone to reach out to the team and particularly Maddison if you have any queries, or are looking to buy/ sell.
Good afternoon Emma,Thank-you for the kind words about the Waterlooville office of Cubitt & West and in particular Maddison. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
5/5
Great experience!
My partner and I had our first ever viewing and was shown around by Aden. Aden was fantastic and was full of knowledge and could answer almost all of our questions (all the important ones). Once our viewing was done, Aden had told us that hadn’t been in the job very long but after spending 10 - 15 mins with him I would have thought he’d been in the job for years!
Hi Khalid,Thank you for leaving a review! It's great to hear how positive your experience with Aden has been and how knowledgeable he was during your viewing. We'll pass your kind words along.Best wishes,Cubitt & West.
5/5
Returning Customer
This is the second time we have used cubitt and west to sell a property. Julie, Andy and the team at Cubitt&West Southsea did a fantastic job right the way though the sales process. Julie kept us and all parties up to date with any developments, and we always felt reassured that things were moving as quickly as they could have. I would always recommend these to any friend selling a house in the area.
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
Id recommend Cubitt and West to anyone…
Id recommend Cubitt and West for anyone wanting to sell their home. The whole team went above and beyond to make the experience as stress free and as positive as possible for my elderly mum. They couldn't of done more to support her and even going beyond their job description to help her organise and fill in paperwork. Truly a 5* service where kindness wasnt just because they were being paid. Honestly wonderful human beings.
5/5
Deep cleaning and painting of the communal area of our flat,…
My husband contacted James Gibb's office in Glasgow as we had missed the cut off for voting for options on deep cleaning and painting of the communal area of our flat at 6 James Watt Way in Greenock, He spoke to Rachel Henry who took our feed back over the phone . She was also very helpful in answering some queries we had.
Hi Mary,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
5/5
Becky at the Northend branch, bloomin' terrific!
The landlord of my current home put me in a precarious situation and I needed to find somewhere new to live, along came Becky and the Cubitt & West team to help with viewing and ultimately securing a property in close proximity to my current home.Becky's personable and amenable nature has been incredibly helpful during a rather busy and stressful time. I've been kept informed of progress and any key decisions. In addition to the obvious stuff, it felt like Becky was keen to help me, rather than just the landlords. Quite refreshing!An easy recommendation from me!
Good morning Jonathan,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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Cubitt & West's Reigate and Banstead office has 1,743 reviews across 1 platform: 1,743 on Trustpilot (across the whole business).
Cubitt & West Banstead is rated 4.7 out of 5 across all 1,743 reviews.
Cubitt & West Banstead, 47 High Street, Banstead, SM7 2NL, Reigate and Banstead, SM7 2NL.