Cubitt & West Banstead reviews in Reigate and Banstead

★★★★★ 5/5

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Cubitt & West Southsea - exceptional service

I recently had the pleasure of meeting Maddison Oksuz from the Southsea Office as I was planning on trying to sell my property and spoke to a few agents. From the start, Maddison made me feel like I was important to their business and was warm and professional. The background work she did was incredible compared to other agents and she was happy to discuss the best ways of selling and the value of my home. Maddison's confidence and enthusiasm made me so confident in the way in which she would market my home, getting me the best possible price. I believe in her and her office, who also have been so warm and helpful. The fees were just slightly higher but for the work involved and the level of attention, worth every penny. A quick and easy sale was much more important to me than just a couple of pounds. I cannot recommend Maddison Oksuz enough, thank you for everything x

Mrs · 16 February 2021

★★★★★ 4/5

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We recently bought a house through…

We recently bought a house through Cubitt and West. During the initial few weeks we were provided with a very inconsistent and disorganised service, having been passed around to multiple offices due to closures and multiple contacts. I felt no one had wanted to take responsibility and therefore the communication was poor. However, once we were provided with Shaun as our sales progressor, he did an excellent job. He responded very quickly, resolved any concerns and we felt he was working in partnership with us. We would definitely recommend Shaun!

J · 15 February 2021

★★★★★ 3/5

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Estate agents fine, AP lawyers awful

As estate agents the service was fine, David was very pleasant, but in hindsight lacked accuracy about the property and sellers position. Mo the branch manager was always professional and helpful and go to when things got confused. Julie Bramble as a sale progresser was the one person who made the purchase bearable kept us updated on a weekly basis once our purchase started to move. Cubit did recommend a financial advisor Wayne who was brilliant efficient and effective even though we didn't need his help in the end he helped supported and gave us options when our sale went south. We used Cubits lawyers (AP Lawyers) after a little hard sell by David and this turned out to be major mistake. NEVER able to get hold of them on the phone (they are based in Leeds) always went to voicemail, it would seem it was a method of screening if they felt your call was important enough to be considered, calls never returned even on exchange day. In addition lawyer did not seem to have any idea how people bank in modern times, or actually give ay advice more offer you options and ask you which you might prefer. I would not recommend the lawyers to anyone they made the whole house purchase almost unbearable.

Mick · 10 February 2021

★★★★★ 4/5

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Thank you Charlotte…

If you happen to get Charlotte who is now based in the Brighton office but was in Bognor when we met her you can be assured of her professionalism whilst being kind and considerate through the ebb and flow of house purchasing. Thank you Charlotte for your support. In general I would suggest C&W rethink recommending JS Law to their clients. We had our own solicitor but were hamperred frequently by the chain above using their services for conveyancing.

Lyn · 21 April 2021

★★★★★ 5/5

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Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

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That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

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We would like to say a massive thank…

We would like to say a massive thank you and highly recommend Garry Wheeler - a sale progressor from Cubit and West Peacehaven branch. He was so helpful and very proffesional and helped us to chase solicitors and move forward with whole process of buying and selling. He was incredible and purely because of hime we have sold our flat and moved to our dream house. Thanks Garry!

Magdalena · 1 November 2022

★★★★★ 5/5

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Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026

★★★★★ 5/5

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A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

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Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

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Our experience with Cubitt & West as…

Our experience with Cubitt & West as tenants over the past five years was very positive overall.

Catia · 16 August 2026

★★★★★ 5/5

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I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

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Excellent communication

Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!

Ravenswood · 18 March 2021

★★★★★ 5/5

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Ms Taylor Davies Senior Sales Advisor Peacehaven

I would like to highly recommend Ms Taylor Davies for an absolutely brilliant exercise in 'apparently seamless selling'. Following another review of a bungalow in Peacehaven, she advised another perfect property was coming on to the market on Saturday . Taylor was totally correct in all aspects, we made a successful offer which has been accepted. I hope the Directors and Senior Managers are aware of this brilliant member of Staff they have on their hands. Steve Barnes

Steve · 7 March 2021

★★★★★ 5/5

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5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

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Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025

★★★★★ 5/5

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Cubitt & West Banstead

Cubitt & West, Banstead, Estate Agents. I am very happy to recommend this proactive, polite, helpful team.

J · 10 August 2026

★★★★★ 5/5

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A big thank you!

Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!

Alex · 26 July 2023

★★★★★ 5/5

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Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

★★★★★ 5/5

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Fab Customer Service

From start to finish our experience with Cubitt and West has been brilliant. From the guys in the Crawley branch selling our property in record time to the lettings guys securing us a rented property, and everyone going above and beyond to overcome a few hurdles along the way. A special mention to Scott, Olly, and Nicole, and Aden and Ciaran. Thanks for everything you guys. Between you all, you weaved your magic, worked hard and we are a very satisfied customer 👌💯🤩

Carole · 13 March 2024

★★★★★ 5/5

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Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

★★★★★ 5/5

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Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

★★★★★ 5/5

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I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

★★★★★ 5/5

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Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021