Trusted Agent profile · Reigate and Banstead

Andrews Reigate reviews in Reigate and Banstead

4.9

★★★★★ Excellent

1,961 reviews across 3 platforms

39 Bell Street, Reigate, RH2 7AQ, Reigate and Banstead, RH2 7AQ

Andrews's office in Reigate and Banstead, at 39 Bell Street, is rated 4.9 out of 5 across 1,961 reviews on three platforms, including 243 Google reviews rated 5.0.

Google logo

5.0 / 5

243

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,717

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free.

Sandaru · 19 February 2026

Agent replied · 23 February 2026

Dear Sandaru Dharmapala, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us. We're committed to providing excellent service and are glad we could make the process stress-free for you. Best regards, Andrews Head Office

5/5

Google

I completed on the sale of my house on 1st November 2024. The whole of my experience with the Andrews team in Reigate, was a very positive and professional one throughout. Matt came to view and value my home back in April. From the start, I felt very comfortable and at ease at the way it was conducted. All the staff that I came into contact with (Nancy, Isaac, Steve & Connor) were very friendly and courteous. They all went out of their way to offer help and advice. All were very proactive and always ‘kept me in the loop’ and updated. It was Nancy who secured the sale of my house at the end of May. She constantly followed up on the various stages of the sale and always kept me briefed by phone and email. I was absolutely thrilled when contracts were exchanged and completion took place. Although house selling/buying is always a stressful time, Andrews alleviated much of the pressure. I would have no hesitation in recommending Andrews Estate Agent in Reigate, Surrey. Thank you so much to Matt, Nancy and the rest of the team!

Maureen · 6 November 2024

5/5

Trustpilot

I have been looking for a property and…

I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.

Elise · 19 October 2024

Agent replied · 23 October 2024

Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Google

A huge thank you to Isaac and Connor for their excellent service from start to finish - we're thrilled with our new home!! As first time buyers we were daunted by the process, but everyone at Andrews was so supportive and attentive throughout. If you want to deal with highly professional, honest and reliable estate agents, look no further.

Oli · 25 April 2024

Agent replied · 22 October 2024

Hi Oli, congratulations on your new home! Brilliant to see that Isaac and Connor have been on hand to help with everything you needed throughout your purchase. We are so pleased you had such a positive experience with us, thanks again, Rhys.

5/5

Trustpilot

Warm and Helpful Service

I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!

Debola · 7 October 2024

Agent replied · 23 October 2024

Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!

5/5

Trustpilot

My differentiated estate agent experience!

Tanya at Andrews Estate Agent was my third agent for my property. It was very differentiated experience from the other agencies in that she actively pushed my property, was approachable, informative and effective and sold my property by the required deadline. Even my solicitor commented how approachable and efficient she is.

Joanna · 28 August 2024

Agent replied · 23 October 2024

Thank you, Joanna! We're thrilled to hear about your positive experience with Tanya. Your feedback is greatly appreciated, and we're glad she could meet your expectations and deadline.

5/5

Trustpilot

Matt and James at Andrews have been…

Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!

Jennifer · 14 August 2026

Agent replied · 23 October 2024

Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.

5/5

Trustpilot

Great takeover from Luke

Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.

Alasdair · 4 October 2023

Agent replied · 23 October 2024

Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys

5/5

Google

A huge thank you to Isaac and Connor for their excellent service from start to finish - we're thrilled with our new home!! As first time buyers we were daunted by the process, but everyone at Andrews was so supportive and attentive throughout. If you want to deal with highly professional, honest and reliable estate agents, look no further.

Oliver · 29 March 2024

Agent replied · 22 February 2025

Hi Oli, congratulations on your new home! Brilliant to see that Isaac and Connor have been on hand to help with everything you needed throughout your purchase. We are so pleased you had such a positive experience with us, thanks again, Rhys.

5/5

Google

Maria was great! She guided me and my SO through our first flat viewing and explained how the processes worked in great detail. She also answered any lingering questions we had really professionally. Even if we don’t get the flat we would like, will definitely be speaking to Maria in the future for any rental needs.

Ellie · 25 May 2024

Agent replied · 22 October 2024

Hi Ellie, thanks for the five star review. We are so pleased that your first viewing was such a positive experience and we know that Maria will really appreciate seeing your positive feedback. Thanks again for sharing and good luck with your property search, Rhys.

5/5

Trustpilot

We had a fantastic experience with this…

We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.

Yi · 9 October 2026

5/5

Trustpilot

Andrews exceeded my expectations

Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!

Rumbidzai · 6 October 2024

Agent replied · 23 October 2024

Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!

5/5

Google

Brilliant experience with Andrews in general and Isaac in particular. Great communication throughout, always easy to speak to someone and provided help through every stage of the process.

Sam · 11 August 2026

Agent replied · 11 October 2026

Dear Sam , thank you for your wonderful review! We're thrilled to hear about your positive experience with Andrews and Isaac. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Ben at Andrews Lettings offered a very competitive rental package for the property, by combining their excellent inside knowledge of the local area with their extensive client base, in order to find the right type of tenant for an appropriate rent.

Pr · 11 May 2026

Agent replied · 11 October 2026

Thank you, for your wonderful review! We're thrilled to hear that Ben's expertise and our local knowledge met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Five stars from Melanie Whitehead Andrews letting agency

I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.

Enesia · 14 June 2024

Agent replied · 23 October 2024

Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys

5/5

Trustpilot

Andrews is a professional company…

Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏

Richard · 12 December 2023

Agent replied · 23 October 2024

Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.

5/5

Google

I just wanted to make sure Isaac gets the hype he deserves he’s been nothing but amazing since my first phone call with him he genuinely cares about the service and support he gives you and makes you feel in safe trusting hands such a genuine gentleman and if I have any future investment property’s I will definitely be reaching out to Isaac again for sure thanks again Isaac your truly a rare soul and amazing at your job 5 stars all the way

Rowena · 1 May 2025

Agent replied · 22 May 2025

Thank you, Rowena, for your wonderful feedback! We're thrilled to hear about your positive experience with Isaac. Your kind words mean a lot to us, and we're delighted to have earned your trust. Looking forward to assisting you with any future property needs! Best wishes, Jake

5/5

Trustpilot

Andrews Property Lettings

All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.

Martyn · 25 August 2026

Agent replied · 23 September 2026

Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa

5/5

Google

I first spoke to Amanda Stoakes when I called Andrew’s to enquire about a property, Amanda was very helpful from the get-go telling me about the area and booking us in to view, it was really easy to speak to her, she is very polite and friendly. I went to view a property and Amanda was professional, enthusiastic and was happy to help address any queries I had. I would highly recommend her to my friends.PositiveResponsiveness, Professionalism

Hana · 23 October 2022

Agent replied · 22 October 2024

Hi Hana Crawford, thanks so much for leaving us a 5 star review!

5/5

Trustpilot

Lorna

Hi. I moved house through Andrew’s property group. My move was being handled by Lorna. She was amazing and very understanding and supportive throughout the process

Zak · 18 August 2026

Agent replied · 23 September 2026

Hi Zak, thank you for your wonderful feedback! We're thrilled to hear that Lorna provided such excellent support during your move. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

I cannot recommend Andrews Property enough

I cannot recommend Andrews Property Group enough for their outstanding support throughout my process. From the initial inquiry to the final signing. Shout out to Jennifer who went above and beyond to ensure a smooth experience and when the extra mile. She has instilled confidence and trust and if you are seeking an estate agent look no further than Andrews

Heather · 10 February 2024

Agent replied · 23 October 2024

Hi Heather, thank you for the five star review. We are so pleased that you've had such a positive experience throughout your search and move in. Jennifer will be delighted to see the feedback. Thanks, Rhys

5/5

Trustpilot

Efficient service

Everything was very quick and efficient. Shannon was very informative and helpful on the show around

Callum · 14 October 2025

Agent replied · 17 October 2025

Hi Callum, thank you for your wonderful feedback! We're thrilled to hear that Shannon provided you with a quick and efficient experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Fantastic service

Tony, Akshar and Akuwa were fantastic. Had trouble selling in a difficult market but Andrews team sold our house and got us through the nightmare of dealing with solicitors and we managed to sell and get into our dream house. Highly recommended, will go above and beyond to make sure everything goes smoothly.

JB · 15 June 2024

Agent replied · 23 October 2024

Thank you for the review for the team in Worcester Park, we know they will really appreciate seeing your feedback. Fantastic to see that we've allowed your dream move happen! Thanks again for sharing your experience, Rhys

5/5

Trustpilot

Jodi is warm, friendly and helpful

I am currently in the process of renting a property through Andrews. Jodi has been amazing right from the start. She is warm, friendly, helpful and knowledgeable. She made me feel at ease as soon as we started talking on the phone and has been so kind to me and my family. I really do appreciate that. Thank you so much for everything 😊

Sara · 25 October 2023

Agent replied · 23 October 2024

Hi Sara, fantastic to see such a positive review for the team at Andrews Cheltenham, with particular reference to Jodi. We feel that clear communication is key to any move in order to try and ease any stress, looks like Jodi has been on hand to assist throughout. Thanks, Rhys

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