Trusted Agent profile · Reigate and Banstead

Andrews Reigate reviews in Reigate and Banstead

4.9

★★★★★ Excellent

1,964 reviews across 3 platforms

39 Bell Street, Reigate, RH2 7AQ, Reigate and Banstead, RH2 7AQ

Andrews's office in Reigate and Banstead, at 39 Bell Street, is rated 4.9 out of 5 across 1,964 reviews on three platforms, including 243 Google reviews rated 5.0.

Google logo

5.0 / 5

243

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,720

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ed made our journey seem easy but it…

Ed made our journey seem easy but it wasn’t. It took a long time to complete the reference checks and it looked like it wasn’t gonna work. Thank you guys for always coming through.

Mrs · 4 November 2023

Agent replied · 23 October 2024

Hi Esther, thank you so much for leaving us a review on Trustpilot too. Great to see that you had a really positive experience from the team, albeit if other parties made the process slightly slower than anticipated. Many thanks, Rhys

5/5

Google

Andrew’s Reigate lettings team are fantastic! Ed, Maria and Isa did a phenomenal job advertising my home. Strongly recommended, they really did a wonderful job. Thank you to the Lettings team at Reigate.

Asim · 27 November 2023

Agent replied · 22 October 2024

Hi Asim, thank you for your review on both Trustpilot and Google! We really appreciate you taking the time to write these and thank you again for the recommendation! All the best, Laura.

5/5

Trustpilot

Great Service

We received exemplary service from Isaac Biggerstaff at Andrews in Reigate. He was very friendly and kept us well informed throughout the process. Can highly recommend.

Beth · 16 April 2024

Agent replied · 23 October 2024

Hi Beth, thank you for taking the time to leave us a review. Amazing to see that Isaac delivered first class service and kept you updated each step of the way. Thanks again, Rhys

5/5

Trustpilot

Louise Gonella in the property…

Louise Gonella in the property management team helps me manage my flat that is rented, in Tooting.She is always polite and professional.Ian Hayward

Ian · 11 June 2024

Agent replied · 23 October 2024

Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys

5/5

Trustpilot

i spoke to karen and she had great…

i spoke to karen and she had great knowledge and expertise about renting. will definitely be recommend andrews property group to anyone looking to let their property

Marcie · 27 March 2024

Agent replied · 23 October 2024

Hi Marcie, thanks for taking the time to leave us a review and brilliant to see that Karen was able to share her wealth of knowledge with you about the lettings market. We appreciate your recommendation and know Karen will be really thankful for the feedback, thanks again, Rhys

5/5

Google

At each step in the whole viewing, Connor came through with his commitment to excellence. He is friendly and knowledgable. We’re pleased with the service we received.

Alan · 26 March 2024

Agent replied · 22 October 2024

Hi Alan, thank you for taking the time to write us a five star review. Fantastic to see Connor was able to help you and provide you with support. I am so glad to hear you are happy with the service! Thanks again and all the best, Laura.

5/5

Trustpilot

Lovely Staff

It was lovely meeting you Issy.The way you respond to us was excellent and you were so kind, insightful, responsive and Professional.

Princy · 28 June 2024

Agent replied · 23 October 2024

Thank you for the five star review. Brilliant to see that Issy delivered such a brilliant experience for you. Thanks again, Rhys

5/5

Trustpilot

Hyper Swift Service

Swiftly booked viewing, viewing was on time and unrushed - all aspects of property and offer was clearly explained, offer was made and acknowledged within a day.

Mr · 17 March 2024

Agent replied · 23 October 2024

Hi Mr Naseer, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience and everything was clearly explained. Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Nancy Henly part of the Andrews…

Nancy Henly part of the Andrews Property Group was very welcoming when showing myself around the property she was very professional it her role.HonestFriendly

Tracey · 28 April 2023

5/5

Google

Our journey wasn’t an easy one. It took a lot of time for us to complete the reference checks but the agent was all we needed and they came through. Highly recommend.

Achonwa · 27 November 2023

Agent replied · 22 October 2024

Hi Achonwa, sorry to hear the journey was not as easy one. I am so glad to hear the team pulled through and helped you till the end. Thank you for taking the time to write a five star review and thank you for the recommendation! All the best, Laura.

4/5

Trustpilot

It was great experience with Shamiya…

It was great experience with Shamiya today she did took me around the house and answer questions about the house

Joseph · 24 July 2024

Agent replied · 23 October 2024

Thank you, Joseph! We're delighted to hear Shamiya provided a great experience. If you have any more questions, feel free to reach out.

5/5

Trustpilot

Great communication throughout

Great communication throughout, Molly was a pleasure to deal with, kept me up to speed and always available via phone or email

James · 20 June 2023

5/5

Trustpilot

Elif was very helpful!!

After a year renting from this agency we decided to continue with them.

Ionut · 22 November 2025

5/5

Google

I recently contacted Andrews and I find the team to be very approachable, informative and helpful. I had a couple of interactions with Isaac and he helped us and went all out of his way to discuss our options with my husband and I. We certainly felt very welcome, and all our concerns were dealt with in a timely manner. I would definitely recommend Andrews

Nikita · 23 October 2023

5/5

Trustpilot

The customer service was outstanding

The customer service was outstanding, and the service was exactly what I was looking for.I was so pleased with the service I received from Georgina Marla.“I was very impressed. Thank you 🙏

Ahmad · 15 November 2023

Agent replied · 23 October 2024

Hi Ahmad, thanks for the five star review. Amazing to see you were really pleased with the service delivered by Georgina and the team! We really appreciate your feedback, thanks, Rhys.

5/5

Trustpilot

I recently undertook a transaction…

I recently undertook a transaction with James being the agent for the vendor. Speaking as a conveyancer i have never left a review before but he really deserves this. James, you went above and beyond in a Situation that has never been known to me in Conveyancing before. We worked well together and your help was appreciated so much! Building solicitor and agent relationships is the key. Look forward to working with you again!

Sarah · 5 February 2023

5/5

Trustpilot

Janine from Andrews was really helpful

Janine from Andrews was really helpful, answering all our queries and helping us solving any issues that we had. Great estate agency

Stefan · 7 June 2024

Agent replied · 23 October 2024

Hi Stefan, thanks for the five star review. We know that Janine will really appreciate seeing your feedback, thanks again, Rhys

5/5

Trustpilot

Excellent service

We appreciate your help for the help and support you offered during our moving in period to our new home,it was easy and reliable.Thank you especially to Jasmine Gyde,you have truly been a star

Lydia · 22 September 2023

Agent replied · 23 October 2024

Hi Lydia. Thank you for taking the time to write a five star review and giving such a nice review to Jasmine! We are so glad to see Jasmine was able to support you and be on hand throughout the process! All the best for the future, Laura.

5/5

Trustpilot

We had a great viewing today with…

We had a great viewing today with Shamiya. She was knowledgeable and friendly and was a real pleasure to work with.

Teri · 24 June 2024

Agent replied · 23 October 2024

Hi Teri, thanks for the review. Great to see that Shamiya was able to help you with everything needed. Thanks, Rhys

5/5

Trustpilot

I have recently worked with Keli on a…

I have recently worked with Keli on a property sale, she has been really helpful and very responsive to calls and emails!

Darcy · 27 May 2023

5/5

Trustpilot

5 stars *****

The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.

Toni · 21 July 2023

5/5

Trustpilot

Viewing Experience

Jennifer jones was very supportive and remained in contact till completion of the visit. A great experience

Mohsin · 23 August 2024

Agent replied · 23 October 2024

Thank you, Mohsin! We're thrilled to hear that Jennifer provided such excellent support and made your experience great. We appreciate your feedback!

4/5

Trustpilot

Molly Machon,as senior property manager…

Molly Machon,as senior property manager has really grasped the challenge of dealing with my mixed residential/commercial building in Bedminster.Her professionalism, hard work,and ability to liaise with tenants is much appreciated

Stuart · 12 December 2023

Agent replied · 23 October 2024

Hi Stuart, thank you so much for the positive review, fantastic to see Molly does a brilliant job looking after your block. If of course there is anything extra we could do to earn the full five stars, please feel free to drop your feedback to myself (Rhys) at RMessenger@AndrewsOnline.co.uk, many thanks.

5/5

Google

Holly was extremely professional , a pleasure to communicate with and so very helpful. Thanks Holly!!

John · 23 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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