Andrews Reigate reviews in Reigate and Banstead

★★★★★ 5/5

Trustpilot

Justine was fantastic

Justine was fantastic helping to secure a sale on a difficult property. We tried everything to sell, including going to auction, and were having no luck but Justine got us an offer in excess of the asking price within a week of taking on the matter. Many thanks

Customer · 19 January 2024

★★★★★ 5/5

Google

Conner was so helpful and friendly. It's just the experience you need when viewing properties. Thank you 😊 …

Sanna · 23 April 2025

★★★★★ 5/5

Trustpilot

Great customer care

The Andrews Bedminster team were excellent from start to finish. Robbie Powers and Lisa Bird-Parsons were the perfect tag team. Both provided expert and balanced advice throughout the process. They were approachable, communicative and reliable.

Sam · 10 September 2024

★★★★★ 5/5

Trustpilot

I find Andrews to be very thorough with…

I find Andrews to be very thorough with their approach and always follow up with me. I have seen some great properties with them and they suggest homes that definitely suit my requirements.I’m always pleased if I know Steve will be taking a viewing as he offers great advice and and honest view point. Steve is also very knowledgeable and friendly on our viewings.

Danielle · 22 October 2024

★★★★★ 5/5

Trustpilot

Denise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l

Denise walters is my property manager who works for Andrews letting Agents.

Mr · 17 August 2026

★★★★★ 5/5

Trustpilot

Pleasant experience

We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.

Trudi · 5 August 2024

★★★★★ 5/5

Trustpilot

It was quite an interesting experience.

Juliana · 19 September 2026

★★★★★ 5/5

Trustpilot

Great service from Bear Flat

Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!

Rich · 15 August 2024

★★★★★ 5/5

Trustpilot

Andrew’s are great, Maria too!

Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.

David · 15 August 2024

★★★★★ 5/5

Trustpilot

Hayley tennet

Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley

Rebecca · 13 January 2024

★★★★★ 5/5

Trustpilot

Sale of property

Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.

Simon · 19 June 2024

★★★★★ 5/5

Trustpilot

Special mention to Shamiya

Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton

Catherine · 23 July 2024

★★★★★ 5/5

Trustpilot

A responsive and very helpful team

A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.

Peter · 18 February 2026

★★★★★ 5/5

Trustpilot

Had a great experience viewing …

Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily

Isaac · 2 July 2024

★★★★★ 5/5

Trustpilot

I would like to thank Brian Barnsby and…

I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.

Thefryman · 8 March 2024

★★★★★ 5/5

Trustpilot

Good customer service

Good customer service , understanding , responding the phone calls and messages

Lolyter · 6 August 2026

★★★★★ 5/5

Trustpilot

Issy was helpful at the showing

Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.

Christina · 10 October 2024

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Google

Had the great pleasure of dealing with Matt Plunkett and Nancy Henley at the Reigate branch with the sale of our property in Crawley. Both offered exceptional service throughout our experience, they were professional, proactive and honest which made a stressful time a lot easier. Having dealt with a few agents I can hand on heart say I would go no-where else but to Andrews in Reigate if I needed to sell again and would recommend anyone looking for an agent to get in touch. The personal touch offered, particularly by Matt made a real difference and reassured us when at times the conveyancing process became difficult.

Chris · 23 October 2023

★★★★★ 5/5

Google

Today we had a viewing booked in with Isaac from the Reigate branch at Andrews. Isaac was very professional, caring and polite. He really took the time to show us around and to discuss and to understand what my mother's needs are and what she is looking for in a property. Isaac made himself available to assist us with our property search and is showing to be incredibly helpful. We are very lucky to have him looking after us in the process of finding my mother a home. He is excellent and such a pleasure to work with.

Emirix · 23 October 2023

★★★★★ 5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024

★★★★★ 5/5

Trustpilot

Valuation on property

We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews

Lorraine · 27 October 2023

★★★★★ 5/5

Trustpilot

My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024