5/5
GoogleIt was our first time buying a property and Oulsnam Redditch Team (Kirsty) has been very helpful throughout the whole process. I will highly recommend anyone to look at properties offered by Oulsnam
Trusted Agent profile · Redditch
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Oulsnam Redditch reviews
★★★★★
546 reviews across 2 platforms
10A Church Green East, Redditch, B98 8BP
Oulsnam's office in Redditch, at 10A Church Green East, is rated 4.8 out of 5 across 546 reviews on two platforms, including 326 Google reviews rated 4.8.
Reviews
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
Google5/5
GoogleMy husband an I used the Redditch branch to purchase our new house back in February. The team were really friendly and helpful from start to finish. Wouldn't hesitate to use them again if we decided to move in the future.
5/5
GoogleBrilliant service have used them twice excellent both times 😊 …
Agent replied · 26 August 2024
Thank you for your review Dawn and thank you for using us again!!
5/5
GoogleJeff the viewing representative was very helpful and polite. Thank you!
Agent replied · 25 October 2024
Thank you so much for taking the time to leave Jeff a review Sonja. I will pass your feedback on to him.
5/5
GoogleRobert Oulsnam & Company were brilliant. They made everything as easy as possible and were flexible and accommodating. They were friendly and approachable. Lauren was particularly helpful and made the process as smooth as possible from start to finish.
5/5
TrustpilotI confess I was dazzled by Oakmans in…
I confess I was dazzled by Oakmans in the first instance but their poor communication and high sale pricing got me nowhere after 12 weeks of marketing.
5/5
GoogleHouse sold through Oulsnam Redditch branch. We were very happy with the level of communication, and speedy response to emails. Competitively priced. Many thanks to Debbie and the team. We would recommend.
5/5
GoogleWe received an excellent service for our house sale, staff prompt when viewings carried out, very good communications. Our purchase was handled also by this office again excellent service and communications
Agent replied · 26 November 2023
Good afternoon, thank you for the lovely 5* review for our Redditch team. We are very pleased to hear that you were able to purchase a property through Oulsnams and that the transaction went smoothly. We wish you all the very best in your new home
5/5
GoogleGreat service. Brilliant staff in Redditch Branch. We had buyer pull out on a Thursday evening by the Saturday we had sold again and all went smoothly. All of that down to service and care provided, keeping us up to date all way through to completion date.
5/5
GoogleOur first experience & we couldn't fault it at all, Elisha was amazing from start to finish, from our first viewing to collecting our keys. Eilleen was fabulous too, she was super helpful during our measuring up viewing. Service was always so professional!
5/5
GoogleWe used Oulsnam, Redditch to sell our house. They were 1st class throughout a difficult sale. From the 1st visit of Siobhan right through to the phone call received by Debbie about exchange/completion and everyone in between. Professional and efficient all the way.
5/5
GoogleDebbie and her team were very professional and always kept me upto date throughout the process. Unfortunately due to the poor service both myself and the buyer had with our conveyancing solicitors it took 9 months to complete. However …
5/5
GoogleWe recently used Robert Oulsnam Redditch to sell our property. The whole team were friendly, professional, would always answer the phone and overall, offered a brilliant service. In particular, Debbie was fantastic not just for the sale but offering advice about purchasing and helping us get to the finish line!
5/5
GoogleDebbie and the team at Oulsnam in Redditch have been superb throughout. We had originally considered going with a well known online estate agent, but they undervalued the house and it was evident they did not have the people on the ground …
5/5
GoogleLauren was very helpful throughout the whole process and answered any queries. Would definitely recommend Robert Oulsnam for a stress free experience!
5/5
GoogleThe best agent we have dealt with to date, Kirsty has been great with providing timely updates and really makes an effort when carrying out viewings.
5/5
TrustpilotVery professional service throughout…
Very professional service throughout the purchase of our house with them.
1/5
GoogleUnhelpful and obstructive when it comes to viewing properties. Despite leaving multiple messages and talking to staff they don't call you back about properties you have enquired about. If they do offer you a viewing there is no flexibility in times. Either take the slot they offer or don't view it. If the property has lots of interest they take the attitude that they are going to get an offer and sell it so don't care if you are interested or not. When it comes to selling a property I would choose an agent based on how they treat you as a buyer. My experience with Oulsnams says they have lost my business.
5/5
GoogleLauren Bell and her colleagues were extremely helpful in sourcing the property I needed. They made multiple attempts to ensure the property owners know my interest in the property. During my viewing, Lauren impressed me by her courtesy to customers, enhethusiasm in catering for customers’ needs, and the ability to locate essential and decisive data. After my viewing, Lauren still diligently followed up my case, gave me unfailing assistance, and helped me forecast the duration of my process. She was well versed with various procedures and clear minded in taking steps to keep things going. These wonderful parts made a successful team and produce an exemplary quality of service.
5/5
GoogleI’ve been working along side Oulsnam lettings for a while now as a plumbing & Heating contractor to them…. Very professional team Mitchel Groves stands out as always first to ask if he can help when I attend the office, always polite, cheery and happy to help with any issues… The whole team are a friendly bunch, who are also always will to help.. Always a pleasure to attend the Barnt Green Office, both downstairs dept and upstairs…PositiveResponsiveness, Professionalism
5/5
GooglePreet was very helpful, always assisting with viewings to make sure we have all the information for when we move one
5/5
TrustpilotGreat viewing experience
5/5
GoogleI purchased my first home through Oulsnam and I couldn’t recommend them more. Everyone I spoke to was so friendly and helpful, and always went above and beyond to help me out. …
Agent replied · 26 November 2023
Good afternoon, thank you for the lovely 5* review for our Redditch team and for mentioning Elisha in particular. We are very pleased to hear that you were able to purchase a property through Oulsnams and that the transaction went smoothly. We wish you all the very best in your new home
1/5
GoogleVery unprofessional.
Agent replied · 10 November 2024
Good afternoon. Some context in relation to this review would be greatly received so we could look into this for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
