5/5
Excellent service and friendly staff, a pleasure to deal with and will definitely be using again
Agent replied · 8 June 2023
Thanks Leo..hope you will be happy in your new home..
Trusted Agent profile · Redditch
★★★★★
291 reviews across 1 platform
11 Alcester Street, Redditch, B98 8AE
Lamberts Sales & Lettings's office in Redditch, at 11 Alcester Street, is rated 4.8 out of 5 across 291 reviews on 1 platform, including 291 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Lamberts Sales & Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
Excellent service and friendly staff, a pleasure to deal with and will definitely be using again
Thanks Leo..hope you will be happy in your new home..
5/5
Lamberts were very efficient and proactive throughout the process of securing an offer on our new house and their communication has been excellent. I would highly recommend them.
Thanks Nicky, really appreciate your perspective on our company.
5/5
Fantastic service from start to finish. Very supporting with selling and buying with lamberts properties.
Tasmin thankyou
5/5
Lamberts are excellent when it comes to selling your property, they keep you informed every step of the way, nothing is too much trouble, they help you all the way. Thank you Craig, Katie and Amy. Jill & Estelle Finney.
Estelle Thank you for your positive review.
5/5
Amazing team!! Especially Kate who went out of her way and went above and beyond and got my house sold quickly and for the asking price. Great communication and always kept in the loop. Would definitely recommend using Lamberts over any other agents.
5/5
I would certainly give Lamberts of Redditch a five star rating, Katie and the team have been negotiating the sale of my property with keenness and enthusiasm, keeping me well informed as regards of viewings and enquiries. Would definitely recommend them for their professionalism.
Thank you Roland..Great review for Katie and the team
5/5
Excellent, very professional and kept me well informed
Thankyou
5/5
Having used Lamberts before we have been very satisfied with their service. The staff are very helpful and kept us updated when required with the sales progression of our house sale.
Thank you Louise. Glad that you was pleased with our service.. look forward to the next time :)
5/5
The best estate agents to deal with kept up to date. Very polite staff, big thanks to Katie and Amy.
Thanks for taking the time to post a review Claire..
5/5
Having previously bought through Lamberts, I have recently now sold with them, and I couldn't be happier with the service. Every member of the team did their upmost to achieve the best result for me, and even in uncertain market conditions they kept working until the job was done. Professional, friendly and knowledgeable, I felt in safe hands the whole time. I wouldn't consider using anyone else in the area if I were to buy or sell in the future!
Thanks George..tougher market now..I know the team will up their game to achieve a successful sale
5/5
I had a fantastic experience with this estate agency. Pauline, the viewer representative, was incredibly helpful and knowledgeable. She answered all my questions and made the viewing process enjoyable. After expressing my interest, Craig and Katie took over and were outstanding in following up with me. They were proactive, responsive, and always willing to assist. The team's professionalism, excellent communication, and genuine dedication to customer satisfaction make this estate agency stand out. I highly recommend their services to anyone in search of a property, as they truly go above and beyond to ensure a positive experience for their clients. Thank you! :)
Thank you.. what a fantastic review, the team will be so pleased that you have taken time to post details your experience. We all need a lift sometimes and this will certainly do that.. thank you again.
3/5
These Estate Agents were recommended to us by a family member. Our property was professionally advertised and I am sure that we had plenty of viewing. Katie at the office was particularly good at letting us know when and who was viewing as this property was empty. However, I don’t think we were kept informed enough of how the potential sale was progressing. I was the one phoning the office for an update most of the time. At the time of writing we haven’t exchanged contracts and although I asked for an update of possible problems, no one has yet been in contact. Although the service was adequate it wasn’t to the high standard I was expecting.
5/5
I am very pleased with the service provided from Lambert's in relation to my purchase. I have had communication mainly with Katie, Craig and John who have been very helpful, friendly, responsive and professional. John has been able to answer all my questions in relation to my purchase and the mortgage process.PositiveResponsiveness, Professionalism
Thanks for taking the time to post a review.. Very much appreciated.
5/5
Joel recently assisted us with moving into our rented property and we could not have asked for anything more. He is efficient, responsive and has a great sense of humour. Joel made the whole process a breeze!
Thank you for your review
5/5
Genuinely very high level of service very happy. Friendly , professional and efficient. Would definitely recommend and would not hesitate to use again. Thank you team
Logan Thanks for taking the time to post.
5/5
All staff were professional, friendly and extremely helpful, but, most of all, they came across as proper human beings with human beings interests at heart
Thanks Steve.. it's great to be human !
5/5
Brilliant!! I just handed them the keys and went on holiday. Was kept fully informed by text and email about any viewings and quickly got a good offer. Many thanks to Craig and Katie. Very professional and competent. Highly recommended. Mark Irvine
Thanks Mark sorry for the delay in responding !
5/5
Great service from start to finish with our house purchase always on the end of the phone for any questions and queries
Thanks Lee
5/5
Very pleasant staff and experience. Good service received.
Thank you Tracey
5/5
10/10 Katie! You are a brilliant team doing a fantastic job…highly recommend 😊 …
Thanks for the glowing review Damien. I have to say, you have also been a pleasure to deal with.
5/5
So far a very good experience, better than other agents we have used
Thank you Shelley
5/5
Have just completed my house sale with Lambert’s. Despite my first buyer pulling out they quickly found another buyer for my house to save the purchase of my new home from falling through. Very friendly team Katie, Craig, Amy and Pauline. Thank you all of you.
Thank you for our first 2025 review..
5/5
Very efficient and professional staff
Richard, Thank you
5/5
Great people to help with all our problems nothing was to small a problem they couldn’t solve Thank you so much
Thanks for taking the time to post a review Jenny
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Lamberts Sales & Lettings, Redditch won Trusted Agent.