Every review we hold for the Redditch office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI would strongly recommend Lamberts Estate Agents to anyone who is thinking of selling their property, from the moment we made the phone call and spoke to Katie we couldnβt of been in better hands, Katie and her team were very professional, extremely knowledgeable giving us the best advice at all times regarding the housing market and when was the best time to put our house up for sale, but more importantly being available when needed to answer any questions we had. Our house was sold within a few weeks after all their hard efforts paid off. A huge thank you to Lamberts Estate Agents the Company who go above and beyond! ππ
Robert Β· 5 March 2026
Agent replied Β· 26 March 2026
Thankyou Robert for taking the time to post such a positive review. These are vital for clients when deciding on which estate agent to use. Lamberts have been in business since 1990 but still strive to be the best local agent.
β
β
β
β
β
5/5
GoogleSelling our late fatherβs house was an emotional process for us, but the team handled everything with great care and professionalism.
They stepped in after another agent had been unable to sell the property, and their expertise and proactive approach quickly made a difference. They kept us well informed throughout and made what could have been a very stressful time much easier to manage.
I was so pleased with their service that Iβve since used them again to sell my own property. A special thank you to Katie and Craig for all their help and support, I wouldnβt hesitate to recommend them!
Charlene Β· 5 March 2026
Agent replied Β· 26 March 2026
Thank you for your glowing review Charlene.
We are delighted that we were able to help you at a particularly stressful time.
β
β
β
β
β
2/5
GoogleWas asked to provide review after the first meeting with CEO, initial thoughts were well organised and superb communication. 3 months down the line, we were told completion should be happening now, this has been pushed back to another 3 months. Had to chase on numerous occasions to find out what is going on. Feel really let down by this company after our first initial appointment. Had the estate agent advertised property was not going to be available until the summer, we wouldn't have continued.
GRANT Β· 26 February 2026
Agent replied Β· 26 March 2026
Thanks Grant.
As I am sure you are aware the sale and purchase of property is a very complicated process with numerous factors that can delay the eventual completion. We must remember that agents are sometimes at the mercy of solicitor's and the legal process. As an experienced company of some 35 years we have dealt with just about every type of issue, most of which we can assist in overcoming. Now and again things can go wrong and we will always endeavour to help the process. It's worth remembering that estate agents earn nothing if the sale does not complete, no bigger incentive to get it over the line. Thankfully we are very good at doing this hence the time we have been in business. We are also very pleased that sale did complete which from our records was 2021.
β
β
β
β
β
4/5
GoogleLamberts Sales and Lettings have been a great support to find out first home, especially Craig and Katie... Providing us information in each and every step of the process from the time visiting the property to helping us in every stage till β¦
Anju Β· 26 October 2025
Agent replied Β· 26 March 2026
Thankyou Anju
β
β
β
β
β
5/5
GoogleWe recently purchased our second property with the help of Craig, Katie, and Amy, and we couldnβt be happier with the service we received. From start to finish, the team was incredibly patient, understanding, and supportive throughout the entire process.
We wholeheartedly recommend Craig, Katie, and Amy to anyone looking to buy or sell a property. Thank you for making this journey such a pleasant one!
Evit Β· 4 December 2024
Agent replied Β· 8 December 2024
Thank you Evit
We really appreciate you taking time out to post a review. The team always do their utmost to achieve a sale and more importantly a completion. They will be so pleased to read this !
β
β
β
β
β
5/5
GoogleLambert Sales and Lettings is the main deal!!!
Katie is an exceptional human being. So kind, so easy to communicate with. She is very good individual. Very down to earth. I am recommending in all honesty. She is the to get in touch with for a any property needs. Thank you Katie and God bless.
I will be coming back soon for more business deal.
Ngozi Β· 25 September 2024
Agent replied Β· 25 October 2024
Thankyou Ngozi
β
β
β
β
β
5/5
GoogleLamberts Redditch was the best agency we used. It is recommended by a friend. Craig, Katie, Olga, Amy and John were all amazing and efficient. Craig gave very good advice on house sale and recommended us a wonderful solicitor. Many thanks. Olga, Katie and Amy were really efficient in terms of email communication and viewing bookings. John was a good photographer. You are all wonderful as a team. Many thanks again for your help with our house sale. It was sold within 3 weeks once the house was on the market. πππI will definitely recommend Lamberts Redditch. Craig is a really nice leader. πππ
Linsanity Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you Linsanity.
We love reviews like that !
β
β
β
β
β
5/5
Google5 star! Craig helped me and my partner so much and we ended up putting an offer in and moving in 7 1/2 weeks later. We'd previously viewed houses with lamberts and always found them to be knowledgeable and honest but always got pipped on the price or by cash buyers. We used to call them daily and they used to call us too with new houses on the market and updates on our position. I bet they're glad to see the back of us now π€£ also, huge shout out to Pauline who also experienced us and helped us out! Best estate agent we dealt with after horrendous viewings and experiences with other agents in the redditch area who were clueless and the opposite of helpful. Thank you so much for helping us buy our first home π‘
Queen Β· 2 November 2022
Agent replied Β· 31 May 2023
Thankyou for a glowing reveiw...its really great when clients recognise the effort we make.
β
β
β
β
β
5/5
GoogleLamberts have been so helpful and ready to answer any questions, at any time! Craig would always be around to help with any issues or worries I had. Katie took the perfect pictures and produced a brilliant sale pack. Toby was in charge of the open house and had a sale agreed within 24 hours for over asking price! Amy then dealt with everything after the sale was agreed and again was there to answer any questions. Lamberts have been nothing but professional and have made our first sale a simple process, supporting us throughout. Highly recommended such a lovely estate agents!
Helen Β· 3 October 2022
Agent replied Β· 31 May 2023
Thanks for taking the time to put together such a great review Helen
β
β
β
β
β
5/5
GoogleSo far lamberts have got a big 10 out of 10 from us.
Graig and his team have kept us informed, upto date, very proffessional when showing potential buyers round your property.
We sold our property within days of the viewings.
The firm they employ to take pictures for live viewing on their website was outstanding and we believe was the selling point.
So just waiting for the solicitors to do their bit, again sorted by lamberts.
Then hopefully all sorted after xmas.
Mr & Mrs Hyde.PositiveResponsiveness, Quality, Professionalism, Value
Pedro Β· 27 August 2022
Agent replied Β· 8 June 2023
thanks Pedro
β
β
β
β
β
5/5
GoogleThe experience that I have had with Lamberts Estate Agents has been very professional and the team are very experienced and very helpful. They showed us around many houses, they were professional and helpful. They contacted us after seeing each property & put us on their property list. When we put an offer in for a property they dealt with it quickly and professionally and helped us seal the offer. They also let us go around the property several times to measure up etc. I would definitely recommend them. Thank you for a good experience.PositiveQuality, Professionalism
Karen Β· 27 August 2022
Agent replied Β· 31 May 2023
Thank you for taking the time to post such a great review Karen!
β
β
β
β
β
5/5
GoogleOur experience with Lamberts has been smooth and efficient from start to finish! Katie provided us reassuring updates throughout the process, with a warm and friendly service. We are glad we chose Lambert's to join us our on journey of not only buying our first home but also selling our first home when the time came. Thank you Lambertβs!
Megan Β· 18 December 2023
Agent replied Β· 1 January 2024
Megan
It has been our pleasure to be involved , delighted that Katie is noted for her efforts..thank you and best wishes..we're already looking forward to helping with your next move π€« β¦
β
β
β
β
β
1/5
GoogleThe worse estate agency I have ever dealt with, particularly the worse Sales Agent - Mr Craig Middleton.
Found Craig Middleton to be unprofessional, biased, not fair and untruthful. One is about to make a very important financial decision of their life and thus, one does not want to be lied to nor mucked about without any due care and attention.
I suppose you canβt choose the agent you have to deal with when you come across a property. But do approach this agency, particularly this agent with great caution.NegativeProfessionalism
Ray Β· 27 August 2021
Agent replied Β· 8 June 2023
I am really sorry that your felt need to post such a negative review. Our prime consideration as agents is to obtain the very price for our vendors, we are sorry that on this occasion your offer was not accepted. Our vendor client was delighted with our service and has posted a very positive review. I hope that you are able to secure a purchase soon.
β
β
β
β
β
4/5
GoogleWithin a week of placing our property in Lambert's hands we had 2 buyers who both put in an offer. We were also very happy with the price achieved. That was excellent.
Unfortunately, although it was sold so quickly , it still took 5 months until completion, not Lambert's fault but feel they could have pushed the solicitors a little bit more, as they recommended them to us.PositiveResponsiveness, Quality, Professionalism, Value
Carol Β· 27 August 2022
Agent replied Β· 31 May 2023
Thanks Carol.. sorry for the delay in acknowledging your review
β
β
β
β
β
5/5
GoogleLamberts were the selling agents for the house we are buying. They were very friendly and helpful during the process of initial viewing, offer, and memorandum of sale. There's still some bridges to cross before we're in but thanks to Lamberts we will hopefully be in our first house soon! :)
Rebecca Β· 16 November 2025
Agent replied Β· 15 January 2026
Thanks Rebecca.. exciting times :)
β
β
β
β
β
4/5
GoogleLamberts' marketing, negotiation and sale of my late father's property was fantastic and their fee was reasonable. There was however virtually no contact from them in the 5 months between agreeing the sale and the completion, other than to request feedback.
Richard Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you Richard..clearly we out performed your expectations on only part of our service. Your comments have been noted and we will review our procedures and make any adjustments necessary. We pride ourselves on the service we offer our clients and are somewhat disappointed in your comments.. Thank you for your feedback.
β
β
β
β
β
5/5
GoogleWe have recently used Lamberts Studley for the sale of my momβs property. From my first meeting with Craig for the valuation and then dealing with other members of the team the sale progressed with no problems and found everyone to be knowledgeable and helpful with all of my enquiries and completion went through smoothly. I would definitely recommend them and will not hesitate to use them again in the future. Thankyou to all the team. Ellie Johnson.
Cre8tive Β· 9 January 2025
Agent replied Β· 9 January 2025
Ellie
A great review, thanks for taking the time to post. Very much appreciated.
β
β
β
β
β
5/5
GoogleI have to say I have had the best experience with Lamberts and Craig Middleton.
I enquired about a property on an evening and was contacted the very next morning and a viewing was arranged for that same day.
Craig was informative, attentive, professional, honest, fair and an absolute pleasure to deal with. One of the best Agents and Agencies I have come across.
I couldnβt recommend highly enough. Thank you Craig and team.PositiveProfessionalism
Claire Β· 27 August 2021
Agent replied Β· 31 May 2023
Claire, Craig is moved by your very kind words. Thank you.
β
β
β
β
β
5/5
GoogleAlthough the market has been slow, Lamberts, and especially Craig Middleton have kept us informed throughout the sales process. We stayed with Lamberts whilst being pursued by other agents to change allegiance. Now we have the perfect buyer and are looking forward to exchanging contracts in the near future.
Martin Β· 18 December 2023
Agent replied Β· 1 January 2024
Thank you Martin. The market is definitely tougher and it is vital in these times that your agent is truthful about the market. Sometimes the information we give is not want you want to hear but honesty is vital. Thank you for sticking with us, we hope a completed sale is not too far away for you.
β
β
β
β
β
5/5
GoogleLoved the photos and shared myself on Facebook. We sold on first day of viewing with Kate doing the viewings. Once all
Mortgage checks were completed we were then passed to Amy for completion process.
Very happy to have moved into our forever home which we also bought through Lamberts and recommended to my son who is also competing his move this week.
Great service and helpful updates from the team would definitely recommend!
Clare Β· 16 January 2025
Agent replied Β· 26 August 2024
Thanks Clare.
β
β
β
β
β
5/5
GoogleLamberts were very efficient and proactive throughout the process of securing an offer on our new house and their communication has been excellent. I would highly recommend them.
Nicky Β· 5 March 2026
Agent replied Β· 26 March 2026
Thanks Nicky, really appreciate your perspective on our company.
β
β
β
β
β
5/5
GoogleI often hear that many real estate agents only work for the sellers, often ignoring the questions from buyers. I really appreciate the service from Lamberts; they handle things very flexibly and sometimes even allow viewings on Sundays, β¦
WING Β· 26 November 2025
Agent replied Β· 15 January 2026
Thankyou Wing
Your experience i
I am very pleased to say in not unusual. We differentiate from other agents by β¦ More
β
β
β
β
β
5/5
GoogleWe can 100% recommend Lamberts! We recently viewed a few houses with other estate agents, but none impressed us as much as Lamberts. Leah showed us a property we instantly fell in love with - she was knowledgeable, professional, and made β¦
Danielle Β· 26 October 2025
Agent replied Β· 15 January 2026
Thank you Danielle
β
β
β
β
β
5/5
GoogleLamberts are excellent when it comes to selling your property, they keep you informed every step of the way, nothing is too much trouble, they help you all the way. Thank you Craig, Katie and Amy. Jill & Estelle Finney.
Estelle Β· 18 December 2023
Agent replied Β· 1 January 2024
Estelle
Thank you for your positive review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.