5/5
TrustpilotAs always the staff both Senka and Tina…
As always the staff both Senka and Tina supported by Paul did an excellent and professional job.
Trusted Agent profile · Redditch
Verified
John Shepherd Redditch reviews
★★★★★
1,582 reviews across 3 platforms
The Old Church, Ipsley Street, Redditch, B98 7AA
Part of John Shepherd, see every office.
John Shepherd's office in Redditch, at The Old Church, is rated 4.4 out of 5 across 1,582 reviews on three platforms, including 198 Google reviews rated 4.6.
198
Reviews on Google
This office
1,362
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
About John Shepherd Redditch
At John Shepherd, our Redditch letting agents provide top-quality expertise to landlords and investors looking to let a property. With 30 years of experience in the industry, we understand what you want from a Redditch letting agent, and our advice to you will be as unique as your property. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Reviews
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery helpful we had never sold a house…
Very helpful we had never sold a house before so were blind to what to do,but they were always on call for advise and help very friendly and professional
5/5
TrustpilotMy purchase would not have gone through…
My purchase would not have gone through if it were not for Natasha. She helped pull the sale over the line.
5/5
GoogleExcellent customer service supplied by Steve who was friendly and helpful in my hour of need. He was able to provide reassurance on timelines for rentals when our house purchase fell through. Would recommend to anyone
5/5
TrustpilotHave been with them for well over…
Have been with them for well over twenty years. Professional, reliable service.
5/5
TrustpilotLily is the best!
We had a great experience with Lily, the senior lettings manager.We got way over what we anticipated for our rental property. Thank you so much!
5/5
TrustpilotVery good experience with John…
Very good experience with John Shepherd, staff were friendly and responsive, accommodating visits and completion.
5/5
TrustpilotExcellent service
Very helpful through out the whole process of house purchase all staff go above and beyond very professional would recommend John shepherd
5/5
TrustpilotAll the team where great and made the…
All the team where great and made the process stress free
1/5
GoogleUnresponsive and a waste of time. Unprofessional, one person you deal with doesn't seem to know what the other is doing when they are both supposed to be working with you.
5/5
GoogleExcellent service from Katie and the Team at Securelets. Seamless, professional, helpful and supportive throughout the entire process making every element of my rental easy. Would highly recommend on every level.
5/5
TrustpilotProfessional & Helpful team
Professional approach to tag team and help customers. Loved they smoothly transitioned tasks and helped in getting a property for me. Clear and transparent timely communication.
5/5
TrustpilotAmazing Joe Farrar
Agent replied · 24 July 2026
Thank you for sharing your 5* review for Joe! We appreciate your feedback and will ensure the recognition is passed on and shared.
5/5
TrustpilotVery professional
This team did a great job selling a property in Dickens Heath. Very professional and proactive and a pleasure to deal with.
5/5
TrustpilotExellent service .
Exellent service .Combining professionalism with friendliness.
5/5
TrustpilotExcellent staff
Excellent staff, who are always very helpful and prompt with their assigned tasks.
5/5
TrustpilotReliable
This company is reliable and deal with quires and problems efficiently.
5/5
TrustpilotJohn Shepherd are super efficient
John Shepherd are super efficient, great communicators and generally care for their clients.
5/5
TrustpilotThe efficiency and the professional…
The efficiency and the professional manner with which the matter was dealt with
5/5
TrustpilotTina margetts
Agent replied · 14 July 2026
Thank you for sharing your 5* Review for Tina. We will ensure that this is passed onto her.
5/5
TrustpilotWe’ve been dealing with Callum Gaite…
We’ve been dealing with Callum Gaite who has handled all our viewings in a very professional & friendly manner. We’re really happy with the service we’ve received & thank you
5/5
TrustpilotI had prompt replies to my queries and…
I had prompt replies to my queries and were dealt with satisfactorily. Very pleased.
4/5
TrustpilotI am enjoying the stay and it a nice…
I am enjoying the stay and it a nice house..
5/5
TrustpilotIn safe hands with Lily
Lily who looks after my property is very diligent and professional. I feel in safe hands!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
