Trusted Agent profile · Redditch
Verified
★★★★★
1,582 reviews across 3 platforms
The Old Church, Ipsley Street, Redditch, B98 7AA
Part of John Shepherd, see every office.
John Shepherd's office in Redditch, at The Old Church, is rated 4.4 out of 5 across 1,582 reviews on three platforms, including 198 Google reviews rated 4.6.
198
Reviews on Google
This office
1,362
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, our Redditch letting agents provide top-quality expertise to landlords and investors looking to let a property. With 30 years of experience in the industry, we understand what you want from a Redditch letting agent, and our advice to you will be as unique as your property. Our dedicated team is here to seamlessly connect your property with the most qualified buyers and tenants. With our extensive knowledge of the local area, we take pride in showcasing your home or investment property to maximise its appeal.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
TrustpilotCan’t fault Drew
Can’t fault Drew at all to be fair. Nice bloke, consistently kept in touch, wasn’t pushy; very friendly and genuinely helpful. Was good following the move in as well and has so far stayed in touch which I rate highly. Would recommend.
1/5
GoogleWouldn’t recommend at all. They say what they think you want to hear, and then proceed to sit back and do absolutely nothing to sell your house. Takes them about a week or more to respond to communication. Evidently have zero idea about how …
5/5
TrustpilotGreat service by property manager Lauren
Can’t fault the work of my dedicated property manager Lauren. She was effective and diligent with the job, ensuring I was kept in the loop regarding any issues that arose.
1/5
TrustpilotDamp damage refund…
Still waiting for my daughter's refund for furniture and other items lost due to damp in one of your lettings.
1/5
GoogleAwful. Constantly adding extra fees and rude communication.
5/5
TrustpilotRented a flat for 3 years through John…
Rented a flat for 3 years through John Shepherd and Rajak Ali (our property manager) was brilliant.Thoroughly recommend them
5/5
TrustpilotI would highly recommend using John…
I would highly recommend using John Shepherd, they have supported me through the process of renting a property and I’m sure that if I purchase a property in future I will try and do it with them, they were fantastic.
4/5
TrustpilotNice apartment
The agents working in the company are friendly and helpful. They answered all the questions i had and provided me with an apartment i love.
5/5
TrustpilotGreat professional service
Great professional service , I met with the agent at a property I was interested in, she was really helpful all the way through the process. Would recommend.
5/5
TrustpilotThe staffs are efficient and responds…
The staffs are efficient and responds to emails almost immediately. Megan Johnson and Drews Swadkins do their so well. I am very satisfy both of them.
5/5
TrustpilotThe staff are so friendly and we’re so…
The staff are so friendly and we’re so helpful during the whole process of me moving into my new home. I have recommended them to family and friends.
5/5
GoogleJacquie is particularly helpful!
1/5
Trustpilotunprofessional members of staff who are…
unprofessional members of staff who are unhelpful! wouldn’t recommend at all
Thank you for your review. If you please can provide us some further details we can look into this review for you. We pride ourselves on customer service so would like to resolve any issues you may have had.Thank youDrew Swadkins | John Shepherd
5/5
TrustpilotAbsolutely satisfied with John Shepherd service
I’m extremely happy with the service provided by John Shepherd team. They were always reachable and quite prompt in responding to my questions and concerns.
5/5
TrustpilotA successful result
After 3 abortive sales, the fourth transaction finally went through thanks to the perseverance of Shepherd’s sales team. Well done and many thanks.
5/5
TrustpilotInformative and supportive service provided
Destinee Rowe provided my wife and I the type of information we needed to make a decision around the property we went onto to rent with John Shepherd in Edgbaston. We found Destinee to be friendly, helpful, flexible, patient and not pushy in any way.
5/5
TrustpilotI was guided through a very efficient…
I was guided through a very efficient sale by Natasha Watkins at John Shepherd. She was quick to answer any queries I had, and I felt she was a "safe pair of hands".
5/5
TrustpilotVery friendly service
Very friendly service . 100% satisfied . No delays . I'm really happy by signing with John shepherd estate agents
5/5
TrustpilotI deal with Lauren Foster who was been…
I deal with Lauren Foster who was been really great, very responsive to any queries and requests and extremely helpful - couldn't be better!
5/5
TrustpilotGreat customer service for landlords
I’ve been really impressed with the speed and professionalism from Felicety Owen-Hall. She has supported me recently with two of the properties I own.
5/5
TrustpilotBrilliant services and communication
Brilliant services and communication. We found the house we love and we were looking in the last 5 years, thank you for everything! Brilliant team
4/5
TrustpilotExcellent professional service.
Excellent professional service delivered by lily.She is good at what she does.I was wowwwed by her prompt service.keep it up girl 👍
5/5
TrustpilotProperty purchase…
We have purchased a property in Knowle via John Shepherd. They were excellent.
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
1/5
GoogleWorst estate agent in the world all the lettings team tell a pack if lies they are a disgrace to their company don't go with these idiots 👎👎😠 …
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