Trusted Agent profile · Redbridge

William Rose Redbridge reviews

4.8

★★★★★ Excellent

270 reviews across 2 platforms

475 High Road, Woodford Green, Redbridge, IG8 0XE

Part of William Rose, see every office.

William Rose's office in Redbridge, at 475 High Road, is rated 4.8 out of 5 across 270 reviews on two platforms, including 269 Google reviews rated 4.8.

Google logo

4.8 / 5

269

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Google

Jay Williams and the team were professional and courteous throughout our dealings with them. We were the buyers but Jay kept us fully informed and was always straight-forward and responsive. A nice touch was a lovely bouquet when we completed.PositiveResponsiveness, Professionalism

Katharine · 20 June 2021

Agent replied · 19 June 2024

Thank you Katharine for your kind words. We hope you enjoy the house and make full use of the stunning garden.

1/5

Google

I would never use this estate agents as they do not give everybody a fair chance to view only selected who they see suitable. Never judge, as you never know. Not Happy

Nancy · 26 March 2026

5/5

Google

“I recently had the pleasure of working with Gokhan, and I couldn’t be more satisfied with the level of service I received. From the very first consultation, his team was professional, knowledgeable, and genuinely invested in helping me find the perfect property. They were always available to answer my questions and provided invaluable guidance throughout the entire process. Their attention to detail and dedication to ensuring a smooth and stress-free experience was truly impressive. Every step, from property viewings to the final paperwork, was handled with the utmost care. I felt supported and informed at all times, which made what could have been a stressful experience an enjoyable one instead. I highly recommend them to anyone looking for a trustworthy and reliable estate agency. Their expertise and customer service are unmatched. Thank you for your excellent work

Melek · 17 October 2024

5/5

Google

I recently enquired a property through GökhanAkbaş, and the experience was excellent from start to finish. He was professional, knowledgeable, and incredibly responsive to all of my inquiries. He guided me through the entire process, explaining everything clearly, and made sure I felt confident in my decision. He was always available to provide updates and went above and beyond to ensure a smooth transaction. What stood out to me was his attention to detail and commitment to finding the perfect property for my needs. I never felt pressured and appreciated their honesty throughout the process. I highly recommend Gökhan to anyone looking to buy or sell property. His dedication and expertise made all the difference, and I couldn’t be any happier.

Cigdem · 17 October 2024

5/5

Google

I recently worked with Jay Williams on a property purchase. I can honestly say it was a very pleasant experience. Jay was very professional, easy to get hold of and provided great advice. Would definitely recommend him!PositiveQuality, Professionalism

Hasan · 25 October 2021

Agent replied · 19 June 2024

Thank you for your great review. Nice to work with you on the purchase.

5/5

Google

Highly recommend Gok for all his help along with Jay to secure our new home. Super helpful, friendly and reliable - everything you look for when searching for a property. Thank you so much, we really appreciate everything you did to help us with our purchase, we are so happy after such a long journey to find our home! Brilliant agents and service!PositiveResponsiveness, Quality, Professionalism

Faye · 20 June 2022

1/5

Google

Please avoid contacting these people at all cost!!!. I'm shocked to see William Rose doesn't even have one bad review when their services are an absolute disgrace. I don't know where to start. We were looking for a property to rent and from the viewing date it was all lies and false promises. We were promised that we will be moving into a property fully refurbished and liveable which was also a lie, we were promised that the landlord was responsive and diligent but instead the landlord turned out to be negligent and rude. The maintenance staff they use are comprised of Tom and Jerry, as they were an absolute joke, unprofessional and rude. I cannot tell you enough all the stress and harassment before, during and after leaving the property. I don't understand how William Rose are still open for business. They just want to take your money and sign you in and after that, you are completely ghosted. They won't return your calls or answer your emails. I could continue all day with the bad experiences from dealing with them, but I thought I would warn people before they make the same mistake and choose William Rose Estate Agency.NegativeResponsiveness, Quality, Professionalism, Value

Ragnarok · 20 June 2022

Agent replied · 19 June 2024

I'm sorry you have felt it necessary to leave this review. Please can you email us at hello@william-rose.com with details, along with the address of the property and your name so we can look into this. Your review does not provide specific details and we have had no complaints of this nature.

5/5

Google

Would highly recommend Jay and his team. Excellent knowledge combined with a professional and diligent service from launch to completion. Sold our property above our expectations and went over and above in terms of the service expected. I don't normally post reviews, but felt compelled in this instance due to the excellent service.

P · 20 June 2023

5/5

Google

Really happy with the sale of our family house. On the market and moved within 6 week’s. Didn’t think our timescales could be met. But was supper proactive and efficient. Sean was great of keeping me updated.PositiveProfessionalism

Chris · 20 June 2021

Agent replied · 19 June 2024

Thanks Chris.

5/5

Google

An amazing job in often difficult situations especially with awkward negotiations. I am so grateful for all the hard work especially what goes on in the background which often doesn't get a mention. Brilliant work and I am now living in my new house with a big smile 😀. Five star 🌟 …

Dr · 9 August 2025

5/5

Google

I rent my property with William rose on a fully managed contract, I deal with Dominic who has been amazing, he contacts me if any problems occur and will ensure I am updated without having to chase!! These guys are professional and rates are very good for the service I receive. If you’re in doubt go with William rose!!!

Leigh · 23 May 2025

5/5

Google

I would highly recommend Jay and his team at William Rose. I have just rented out my flat through William Rose and everything went smoothly and quickly as they promised it would. Would definitely use them again if necessary. Thank you!

Clare · 21 June 2019

Agent replied · 19 June 2024

I am really pleased that we rented your property so quickly and you was pleased with the service.

5/5

Google

I recently sold my elderly mother’s flat through William Rose. Jay was extremely professional and helpful and very courteous and understanding when dealing will an elderly lady. I would recommend William Rose 100%.PositiveQuality, Professionalism

Angie · 20 June 2021

Agent replied · 19 June 2024

Thank you Angie for you review. Your mum was a pleasure to tell with and so glad she is happy in her new home.

5/5

Google

I am writing this review the same day ill be collecting the keys to my new apartment!! I have to thank William Rose Estates for their Amazing services in making sure I would secure the property I wanted!! Specially Gokan. A lovely young man who on the day of our viewing, was warm, lovely and kind. They as a team were very understanding of my circumstances along with the landlord and waited till I was able to move. For that, I am eternally grateful. I would highly recommend William Rose Estates and would most definitely use their services for a future property.PositiveResponsiveness, Quality, Professionalism, Value

Vilma · 25 October 2021

Agent replied · 19 June 2024

Thanks for the lovely review as this will make Gok's day. He loves when clients are happy with the service.

5/5

Google

Needed to rent a property quickly and that’s exactly what happened! Dealt with Adrian and Jay who were on the ball from the viewing to my move in, it was seamless. Can’t recommend this 5 star service enough. Thanks guys!

David · 21 June 2019

Agent replied · 19 June 2024

Thank you David for your kind comments. We hope you and your family are happy in your new home.

5/5

Google

Gok is absolutely wonderful and I highly recommend him. We purchased our flat with him and he was very helpful, friendly and reliable. He went over and above what I would have expected in terms of the support he gave. Would I use him again? 100% yes - Absolutely fantastic! Team William Rose - Brilliant agents and service!

Bolda · 20 June 2022

1/5

Google

The agent didn't turn up for a viewing booked in for 12 pm. I called the agency and he made up.a story about the viewing being for 11am. I didn't receive any email confirmation or text saying it was for 11am. The agent didn't even bother calling.me when he was at the property at 11, you would think I would receive a call at 11 from the agent asking if I was on my way🤔 I think I will stay away from this agency.NegativeQuality, Professionalism

Muna · 20 June 2021

Agent replied · 19 June 2024

Sorry for any upset caused Muna. Our system shows the appointment was booked 11am. If you do still wish to see this property we will be as accommodating as we can to show you. Sorry again

5/5

Google

William Rose were excellent with helping me with my property purchase. I liaised with Gok who was thorough,professional and always willing to go the extra mile to help. From agreement of sale to completion Gok was attentive, reliable and was instrumental in pushing things over the line.

Amer · 20 June 2023

5/5

Google

Jake was really helpful and patient and did a great job

Vasco · 23 September 2023

Agent replied · 19 June 2024

Thanks so much for your 5 star review and kind words, we really appreciate it!

5/5

Google

Very happy with William Rose - Alannah was very responsive and ensured everything went smoothly throughout. Would highly recommend!

Vanessa · 9 November 2024

5/5

Google

We recently sold our house through William Rose. They were excellent - Jay especially went above and beyond to make sure the sale went smoothly. We were very impressed with the service we received, nothing was too much trouble. Highly recommend!

Alex · 26 July 2024

Agent replied · 24 October 2024

Thank you, Alex, for your glowing review! We’re thrilled that Jay and the team were able to make your house sale a smooth and positive experience. Going above and beyond for our clients is what we strive for, and we’re so pleased that you felt well taken care of. Thank you for recommending us!

5/5

Google

Choosing an estate agent is never easy but I had to sell my father's property and after meeting a couple of agents, just got a good vibe off these guys. Played it straight, no over-the-top sales talk, experienced and - hope they're not offended - middle aged. Seasoned players! The property was sold in days during Covid conditions at the price I wanted. And they managed the buyer well getting the sale completed. So - recommend.PositiveProfessionalism

Tony · 20 June 2021

Agent replied · 19 June 2024

Thank you for the 5 star review and yes we are seasoned players. Made the younger guys laugh in the office. I know it was a hard sale for you as it was your family home, but we are super happy it was stress free for you. It was sold to a lovely family who I'm sure will look after the house going forward. All the best.

5/5

Google

We would highly recommend William Rose! They was professional and lovely people that are easy to speak to. They made sure we was always in the loop and understood each part of the process, as first time buyers this was a really big deal for us! If we was to ever look to sell in the future I will be using them. They also put us in touch with a great mortgage broker :)PositiveResponsiveness, Quality, Professionalism

Francesca · 20 June 2021

Agent replied · 19 June 2024

Hope the works are all going ok. What lovely house and start it will be for you and George.

5/5

Google

it's fair to say that my opinion of estate agents was not very high until I worked with William Rose and specifically with Jay . He is a class apart from the average estate agent and, in our experience, by miles the best estate agent in Woodford. Jay worked with us on an extremely complicated sales and purchase where our original seller dropped out and our chain collapsed. He found us a new buyer in a couple of weeks and managed to put the chain back together again working with the estate agent we were buying from. His experience, dedication and expertise are second to none. He is passionate about ensuring his clients achieve their goals and he certainly was committed to helping us buy our dream home. His fee was not the cheapest but was money extremely well spent when needing his expertise and we would highly recommend him.

David · 20 June 2020

Agent replied · 19 June 2024

Glad you was happy with the service and appreciate the time to leave a review.

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