Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would 100% recommend William rose , they were very professional to deal with , keeping me informed at all times with what was going on and everything was dealt with efficiently which saved me a lot of stress.. a special shout out to Jay, Richard and Gok Thank you
Jan · 21 March 2024
Agent replied · 19 June 2024
Dear Jan, we're thrilled to hear our service was worth 5 stars and such a positive review, thank you!
★★★★★ 5/5
GoogleRenting with William Rose from start to finish has been an efficient and smooth process, really friendly. Have been dealing with Dominic who has been a great help in getting issues looked at and fixed promptly in our tenancy, couldn't recommend more!
Jacob · 16 February 2026
Agent replied · 16 April 2026
Thank you, Jacob. It’s great to hear that your renting experience was efficient and straightforward and that Dominic was able to resolve any issues quickly for you. We really appreciate the recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleMy partner & I had a great experience buying our first property with the William Rose team. From the initial viewing, Gok was very friendly and professional. The team were supportive throughout the process - keeping us informed and helping with recommendations. I would use William Rose for future property sales & purchases. Thank you!
Sophia · 23 October 2023
Agent replied · 19 June 2024
Dear Sophia,
We are thrilled to hear you had such a good experience with our service.
Thank you for taking the time to leave a review
Sincerely, the william rose team
★★★★★ 5/5
GoogleHad a good experience with William rose woodford Green.
Alannah especially, was the person that managed to find me the perfect home after looking for 9 months.
very knowledgeable about the area and kept me informed and updated going through the whole buying process.
made it easy. would recommend!!
Paul · 10 August 2026
★★★★★ 5/5
GoogleHonestly, I am so pleased with the service I have recieved from Jay & Adrian. I used Jay before they opened William Rose and was happy with my prior experince so when it come to moving again, I was glad he was still around. They took time to answer any questions, show me properties that actually matched what I was looking for and helped me get mine sold. Adrian was also on hand also if I needed anything. After having awful experinces elsewhere, cannot thank these guys enough! Worth every penny, will be recommending to anyone looking to move. Thank you again Jay & Adrian
Britney · 20 June 2020
Agent replied · 19 June 2024
Thank you for your kind words Britney. It was a pleasure dealing with you again.
★★★★★ 5/5
GoogleJay and Adrian at Willam Rose are the most professional, pro-active and helpful agents I have ever dealt with. When looking to rent a flat Jay was very quick to organise a viewing the same day on enquiry, and Adrian always kept me up to date and in the loop. I will be recommending them to anyone i know and will definitlety be using them in the future, their great service seems effortless. Their reviews alone show how consistently strong their good service is and how ward they work. Josh
Josh · 20 June 2020
Agent replied · 19 June 2024
Thanks for the glowing review Josh, we look forward to working with you in the future
★★★★★ 5/5
GoogleI want to extend a huge thank you to Gokhan for his invaluable help throughout the process of purchasing my property. His expertise in understanding the market, combined with his patience and guidance, ensured that I made informed decisions every step of the way. Thanks to him, I was able to secure my dream property! I couldn't have done it without his support. Thank you, Gokhan!
Onur · 17 October 2024
★★★★★ 5/5
GoogleRecently had to rent a flat at short notice and could not have asked for a more professional and helpful service from William Rose. Jay was my main contact and he was professional, on-time and easy to contact with queries if needed and knowledgeable. Both Jay and Adrian are helpful and responsive and Adrian also helped with follow up questions too. They endeavor to respond as soon as possible and they manage everything very well. I am very happy with the process and the flat. Thank you! Rosalind
Rosalind · 21 June 2019
Agent replied · 19 June 2024
Glad you are enjoying your new home and I am very pleased you was happy with the service.
★★★★★ 5/5
GoogleEfficient and straight forward! No hidden fees! We had a great experience with william rose. Renting was quick and smooth. Communication flow went well, keeping us updated on all steps of the process which was quite reassuring.
Tatiana · 26 July 2024
Agent replied · 24 October 2024
Thank you, Tatiana, for your lovely review! We’re so pleased to hear that your renting experience with William Rose was smooth and straightforward. Clear communication is key to us, and we're glad it helped reassure you throughout the process. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThanks Jay and Adrian for helping us to exchange contracts today. We have been so impressed by your agency - from getting our house on the market, to getting us four offers within the first ten days...and then ensuring we managed to exchange contracts whilst just about to go into a second lockdown!! We will have no hesitation in recommending William Rose to our family and friends.
Paula and John AbramsonPositiveProfessionalism
Paula · 20 June 2021
Agent replied · 19 June 2024
Thank you for your kind words. Really pleased we got you moving, best of luck in your new home
★★★★★ 4/5
GoogleInterface with Jake was easy, all appointment were punctual.
With no chain the the completion took six weeks. A minor point - some information flow between seller / agent / solicitors could have been faster
Sharmini · 26 July 2024
Agent replied · 24 October 2024
Thank you, Sharmini, for your kind feedback! We’re glad Jake was able to make the process easy and that the completion went smoothly. We appreciate your note about the information flow and will take that on board to ensure an even better experience in the future. Thank you for choosing William Rose!
★★★★★ 1/5
GoogleOverall very poor experience with viewing an apartment:
- I'm 2.5 hours away from the property, and while I was getting on the bus they told me the apartment is moved for the next day. Not even by phone call, but email which I was lucky enough to see on time.
- I was assured multiple times byh the agent that I was the only person viewing it for the time being, not just in that time slot but overall. When I showed up, there were 5 other people there in what turned out to be an open viewing. So that was a straight up lie.
- The visit was very rushed. The apartment was way smaller than in the pictures. I asked if it would be ok to measure a few things, and the agent wasn't too happy about it as the others were waiting in the line, and said that there are floorplans. The floorplans don't reflect the actual usable space at all.
- I had sent an offer, only to never receive any sort of reply. It's just basic decency to do that even if the response is negative.
I'll be avoiding any properties from this agency.
Lana · 9 October 2025
★★★★★ 5/5
GoogleJay and his team were amazing. Great service from start to finish on the sale of our property. They were very professional and marketed our property well. They took the stress out of the whole move process. Would definitely recommend!
Ashley · 21 March 2024
Agent replied · 19 June 2024
Hi Ashley, it's always nice to hear that we save our clients from some of the stress of moving. Thanks you for your kind review!
★★★★★ 5/5
GoogleI recently had an excellent experience with an estate agent (Gökhan Akbas) who helped me find my new home. From the start, he was professional, attentive, and truly understood my needs. He provided valuable insights into the local market and guided me through every step of the process. Communication was seamless from Gökhan, and he was always available to answer my questions. I highly recommend this agency to anyone looking to buy or sell a property!
Neyaz · 14 October 2024
Agent replied · 19 June 2024
Thanks Neyaz. This review will make Gok's day. Glad it all went ok for you.
★★★★★ 1/5
GoogleWe tried to let out our house in Woodford Green .
Unfortunately the company couldn’t make it due to the miscommunication between the would be tenant and the agent . The tenant piled up the requirements and contractor kept on doing and being a landlord only kept loosing the rent and the money in construction.
Not happy with their work and approach .May be next time they does good and I remove the review .
MD · 24 September 2024
Agent replied · 24 October 2024
Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet expectations, and we sincerely apologise for the miscommunication that occurred during the process. Please know that we take your concerns seriously, and we will be looking into this situation to understand where things went wrong. We strive to provide clear communication and efficient service, and we regret that we fell short this time. We appreciate your feedback and hope we’ll have the opportunity to provide you with a better experience in the future.
★★★★★ 5/5
GoogleSold our house with William Rose, and worked with Jay. He was helpful, attentive and honest. We were always kept up to date with everything - and during Covid things moved at a different pace to normal. I'd recommend William Rose to anyone who wants to work with people who speak to you like a friend and work hard to get things right for you.
Richard · 20 June 2021
Agent replied · 19 June 2024
Was a tricky one in the end but the hard worked paid off. So happy we finally go you moved. All the best to Naomi and the family.
★★★★★ 5/5
GoogleJake was professional and easy to deal with throughout the sale of our house. He put in the effort to get everything across the line and delivered the result we wanted.
Sarah · 3 September 2025
★★★★★ 5/5
GoogleGokhan has been an absolute star!!!! We fell in love with a property and he was so helpful throughout the viewing and we could tell he was really going the extra mile for us to get the property we wanted! Very warm, welcoming and knowledgable of the property and of what we needed to do! It has been a very quick turnaround and we all couldn't be happier! THANK YOU! Just need to send over the promised Krispy Kremes as he has been a legend :)))
Asher · 20 June 2023
★★★★★ 5/5
GoogleI’ve just bought a house being sold by WR Woodford Green. They were amazing from start to finish. From the initial visit, it was clear that Jake had taken the time to really get to know the property and the owner. As soon as the offer was accepted, the process was incredibly smooth and a lot of this was down to the hard work of Jake and the team - providing regular updates and chasers where needed! Overall, it was a fantastic service and I’d definitely use them in future!
Chloe · 20 June 2023
★★★★★ 5/5
GoogleAdrian and the team have been outstanding in conducting the sale of my late mum’s home. From the outset they were very helpful, thoughtful, considerate and not the least pushy. Adrian valued the property and talked us through the sale process at length, describing market conditions and setting out a proposed schedule week by week. These are knowledgeable, unassuming, professional people who go to a great deal of trouble and do their best for their clients. There are no hidden costs, somebody is always available to help and despite being busy people they give their full attention to whatever issue has cropped up. These guys managed to get over 40 interested people to view the house and we received several offers as a result. Adrian helped us through negotiations, advised us on the best course of action and stayed in touch when others could easily have left us on the back burner. From start to finish Adrian was much more than an estate agent. My mum’s house, and her story mattered to him a good deal and he seemed genuinely touched by her history living in the place. This attention to detail and personal engagement goes well beyond the call of duty. Moreover when we rang out of the blue the team were quickly up to speed no matter whom we talked to in the office. I have no hesitation in commending William Rose because they will look after you as well as sell your house.
Tracy · 20 June 2023
★★★★★ 5/5
GoogleWilliam Rose dealt with both our sale and purchase. A good sale price was managed on our property in a tough market. Gok was very helpful throughout the whole process and was a pleasure to deal with, him and the team we very good at getting things pushed over the line.
Gok and Sean kept calm and continued to provide informative updates on both the sale and purchase as things progress.
It was really appreciated. Couldn't recommend highly enough.
Andrew · 20 June 2023
★★★★★ 5/5
GoogleI cannot speak more highly of Jay and Adrian. They are both very professional and extremely helpful in guiding clients through the process of buying, selling and renting property. I have had the pleasure of dealing with them recently on renting a flat for me for the first time. They took control of everything and kept me informed throughout. I would certainly recommend them. Thank you Jay and Adrian.
Lauren · 21 June 2019
Agent replied · 19 June 2024
It was pleasure dealing with you Lauren, thank you. Also really appreciate your recent recommendation.
★★★★★ 5/5
GoogleJake worked hard for us on this sale, and at times it was the usual edge of the seat stuff, but he pushed and pulled in the right areas, at the right times, to get us over the line. We had tried other agents in the area who either failed, or just didn't feel right for us. William Rose has a good track record in Woodford and should definitely be considered as and when the time is right.
Peter · 9 August 2025
★★★★★ 5/5
GoogleJay and his team sold our house in record time during a quiet time in the market. Great communication throughout. I would highly recommend them who wants a 5 star service.
Graham · 20 April 2024
Agent replied · 24 October 2024
Thank you, Graham, for your excellent review! We’re thrilled that Jay and the team could sell your house quickly, even during a quieter market period. Great communication is key to our service, and we’re glad we could deliver that for you. Thank you for recommending William Rose!
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