Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my first home through Rooted, and I couldn't be happier with the experience. Buying a home can be stressful, but Rooted made the entire process smooth and straightforward.
From my very first viewing to the day I picked up the keys, they were professional, responsive, and genuinely proactive. Whenever I had questions or needed updates on the process, Scott was always quick to pick up the phone or reply to emails, keeping both me and the seller aligned.
If you are looking to buy or sell a property, I can wholeheartedly recommend Rooted. Thank you for helping me find my new home!
Debayan · 28 September 2026
Agent replied · 12 October 2026
Thank you for your kind words Debayan, and we wish you all the best in your lovely new home!
★★★★★ 5/5
GoogleWe had a great experience with Rooted - both buying a new home and selling our existing. Max and Scott were very supportive and helped to guide us through the process and give us friendly advice. They were attentive and communicated well, and were on it when there were unexpected developments, working hard to get us over the line. We have now been in our new home for two months and are very grateful to Rooted for all of their help and professional service!
Nat · 12 May 2026
Agent replied · 12 October 2026
Thank you! It was great working with you and we hope you are both enjoying your lovely new home!
★★★★★ 5/5
GoogleDean and the team at Rooted have been incredibly easy to work with. Throughout the process, they’ve been honest, transparent and always quick to come back to us with any questions or queries.
They know the Hackney Wick and Fish Island area particularly well and having that genuine local knowledge and expertise has been really valuable. Dean has also been very personable and straightforward to deal with throughout, and we’ve always felt we were getting clear and honest advice rather than a hard sell.
Richard · 8 October 2026
★★★★★ 5/5
GoogleWe had a fantastic experience dealing with Dean and the team at Rooted. Dean is professional, knowledgeable and responsive, and we really appreciated his honesty and genuine approach. We felt we could trust his advice and that he always had our best interests in mind, rather than simply trying to secure a transaction.
He is always generous with his time and a pleasure to deal with throughout. We would have no hesitation recommending Rooted to others and would absolutely look to work with them in the future.
Tarja · 8 October 2026
★★★★★ 5/5
GoogleBuying my first property through Rooted away a truly great experience. Their communication throughout was so responsive and helpful, meaning the whole experience was as stress free as possible! Shoutout to Max and Scott who are really wonderful!
Adam · 12 August 2026
Agent replied · 12 October 2026
Thank you for the lovely review Adam. Enjoy your new home!
★★★★★ 5/5
GoogleDean and the team at Rooted were a pleasure to work with. They genuinely felt invested in getting the best outcome for our flat and put their all into the process, ultimately achieving more than we expected. We’d initially debated going with a more established agency, but I’m so glad we didn’t. 100% recommend.
Jillian · 9 April 2026
Agent replied · 16 April 2026
Thank you Jillian! It was lovely working with you!
★★★★★ 5/5
GoogleCouldn’t be happier to have found Rooted! Excellent service from start to finish - Max made the entire process smooth, transparent and hassle-free. Wonderfully attentive and always responding and assisting in a speedy manner, highly recommend Rooted for anyone looking for a reliable letting agency.
Maria · 12 June 2026
Agent replied · 12 October 2026
That's great to hear! Thanks very much for the lovely review.
★★★★★ 5/5
GoogleHad a great experience with Rooted even through a tricky sales process - nice people, clear and speedy service, and great at getting things over the line. No hidden fees, much more transparent and present throughout the process than other agents I’ve come across. Thanks Max, Dean and team!
Francisca · 12 May 2026
Agent replied · 12 October 2026
Thank you for your review Francisca, thats very kind. Wish you all the best!
★★★★★ 5/5
GoogleWe worked with Dean to secure a new flat after our landlord sold hers recently.
Aside from the online referencing system (which didn’t seem to recognise my ability to pay rent as a self employed person in London - “computer says no”) - the process was very smooth and Dean was great to deal with.
Julian · 19 March 2026
Agent replied · 16 April 2026
Thank you Julian. We wish you all the best in your lovely new home.
★★★★★ 5/5
GoogleI had a really good experience using Rooted to buy my first home. Max and his team have invaluable knowledge of Hackney and everyone was very helpful throughout the sale process.
Jonathan · 12 August 2026
Agent replied · 12 October 2026
Thank you Jonathan. We wish you all the best in your new home!
★★★★★ 5/5
GoogleDean was brilliant. I am a first time buyer and he made sure the communication with the seller was efficient and transparent and also ensured the process ran smoothly which made it a lot less stressful! I would highly recommend to any sellers or buyers. Thanks again!
Victoria · 9 April 2026
Agent replied · 16 April 2026
Thank you very much for your kind words Vicky. We hope you enjoy your lovely new home!
★★★★★ 5/5
GoogleThank you to Max and the team at Rooted who sold my house in Hackney within one week for well above what we thought was possible!
The communication was great throughout and the whole team were there whenever we needed them to help with any issues that arose.
Thanks again and would definitely recommend Rooted to anyone looking to buy or sell in the area!
Georgia · 12 October 2025
Agent replied · 12 October 2026
Thank you for the kind words Georgia! It was great to work with you.
★★★★★ 5/5
GoogleI can't thank Scott & Max enough for their support in selling my flat. Rooted offers a more personal touch than other agents, and have real professionalism which really helped ease the stress of the process. They have been incredibly attentive, quick to respond to any questions and we felt like they genuinely cared.
I have already recommended them to my friends.
Rachel · 12 October 2025
Agent replied · 12 October 2026
Thank you Rachel for your kind words!
★★★★★ 5/5
GoogleReally really great experience !
Max and Scott were absolutely fabulous and helpful, especially after having a really bad setback with a “famous” estate agency in Hackney.
Can’t recommend them more!
Choose Rooted if you want an unforgettable housing experience.
10/10 no notes
Andrea · 16 March 2026
Agent replied · 16 April 2026
Thank you for the great review, Andrea. We wish you both all the very best in your new home!
★★★★★ 5/5
GoogleWe sold through Rooted, who are a great company to work with. Primarily worked with Dean who is an excellent communicator, friendly and has loads of expertise. Would defo recommend.
Vijay · 12 May 2026
Agent replied · 12 October 2026
Thank you Vijay. It was a pleasure selling your place for you. All the best!
★★★★★ 5/5
GoogleSelling our flat with Dean from Rooted was an amazingly smooth experience. He arranged viewings quickly and he managed the offers we recieved with clear and quick communication.
Rooted are a small company, which meant Dean handled our sale from first visit to completion. We didn’t get passed off to a junior once we’d accepted an offer. He helped us chase solicitors throughout and was always quick to reply on WhatsApp with helpful information and updates and friendly messages.
We’ve all heard bad things about estate agents, but I’m glad to say that Rooted proved themselves to be an exception! I’m very glad we didn’t choose a big name and couldn’t recommend them enough.
Tobias · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words Tobias. We wish you all the best and it was a pleasure selling your lovely home for you.
★★★★★ 5/5
GoogleJust completed a purchase with Rooted and they were a dream to work with. Scott was always available, fast communication and did everything he could to make it a speedy and efficient process.
Gemma · 19 March 2026
Agent replied · 16 April 2026
Thank you Gemma! We wish you all the best in your new home!
★★★★★ 5/5
GoogleI’ve had brilliant experience with Rooted selling my house. We have tried out other estate agents in the past but none come close. Communication was brilliant from start to end and rooted made what would normally be a stressful time feel smooth. Thank you Max, Dean and Scott.
Mason · 26 October 2025
Agent replied · 25 December 2025
It was great to work with you Mason, we appreciate the lovely comments.
★★★★★ 5/5
GoogleWe had a great experience buying our first house through Rooted! Dean was incredibly helpful and was always quick to answer any questions we had on the property. Highly recommend!
Rhys · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review Rhys. We wish you all the best in your new home!
★★★★★ 5/5
GoogleMax was very helpful and knowledgeable of the area- acted well on questions and requests for multiple properties to finally build a local picture of best investment for first purchase. Thanks guys !
Leo · 16 February 2026
Agent replied · 16 April 2026
Thank you, Leo. Wish you all the best in your lovely new apartment!
★★★★★ 5/5
GoogleWe’ve just sold our property with Rooted and had a great experience- the team are very knowledgeable about the Hackney area and you can tell they’ve been in the industry for a long time. They all worked extremely hard to get the sale over the line and kept us updated at every point along the way. I would definitely recommend Rooted. Thank you all for the work and time that went into selling our property.
Chloe · 12 February 2026
Agent replied · 16 April 2026
Thanks for the lovely review, Chloe. We wish you all the best for the future and thank you for choosing Rooted!
★★★★★ 5/5
GoogleDean and the team at Rooted were fantastic throughout. They were readily available at all times and were honest and transparent about everything. Highly recommend.
Samuel · 16 February 2026
Agent replied · 16 April 2026
Thank you Samuel.
★★★★★ 5/5
GoogleWe've had a great experience finding a rental property with Rooted Homes. Within 24 hours of viewing the property our lease was sorted and we were preparing for the move! Max responded to any questions we had quickly and helped us through the approval/signing process. Working with Max and Rooted Homes was a smooth process and I will definitely be recommending them to all of our UK based friends and family.
Isabella · 30 July 2024
Agent replied · 27 August 2024
That’s great to hear Isabella. Thank you for the lovely review.
★★★★★ 5/5
GoogleRooted acted for the sellers on our recent house purchase. Scott and Max were professional and personable throughout. They are clearly experienced at navigating and managing the challenges of the process, and helped ensure as smooth a transactional experience as one could expect. They also gifted us a plant for our new home when they handed over the keys, which was a nice touch. Would recommend.
Zachary · 11 October 2024
Agent replied · 10 November 2024
Thank you, Zach!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.