Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe best estate Agents you can find. i was struggling to find a suitable house for my family. contacted Edward Chase and was able to speak with Sukhbir and Simron even the conversation was very professional they were very understandable and helpful and helped me secure a house for my family in the time of real urgency.
If there are more than 5 stars i might have given that
Nayyer · 16 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words, Nayyer! We're thrilled to hear that Sukhbir and Simron were able to assist you in finding a suitable home for your family. At Edward Chase, we strive to provide professional and understanding service, especially in urgent situations. Your satisfaction means a lot to us, and we appreciate your high praise! If you ever need assistance in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleI had a very good experience buying a flat for my daughter with Edward Chase. I would like to place my special thanks for Sukhbir in particular who was there during the crucial stages of the process liasing with the vendor, solicitors and getting to exchange / completion stages. If you're looking to buy in Ilford or East London I would have no hesistation in recommending Edward Chase and their Goodmayes office Manager Mr. Suhkbir.
Farid · 1 November 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleI can’t recommend this real estate business highly enough. From the very first conversation, the team was professional, knowledgeable and genuinely invested in helping me achieve the best possible outcome. They took the time to understand my needs and explained every step of the process clearly and made what can often be a stressful experience feel smooth and manageable.
Rajveer · 16 March 2026
Agent replied · 17 April 2026
Thank you, Rajveer, for your wonderful review! We’re delighted to hear that our team at Edward Chase provided you with the professional and personalized service you needed. It’s our goal to make the real estate process as smooth as possible, and your feedback truly motivates us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI had a very positive experience with Edward Chase regarding my apartment. Simran guided me throughout the rental process with great professionalism and constant support, making everything smooth and stress-free. From the very first contact, He was attentive and reliable, which gave me a lot of confidence in moving forward.
Later, when an issue came up in the apartment, Soňa stepped in and managed to find a solution in less than 24 hours. Her quick response and efficiency really exceeded my expectations.
Overall, the agency has shown excellent service, professionalism, and commitment. I truly appreciate their work and would highly recommend Edward Chase to anyone looking to rent a property.
Jose · 25 August 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleThank you to Sukh and Simran for helping me to find a new tenant for my rental property. They maximised viewings and communication was great throughout the process. It all went smoothly and was stress free. They were professional and …
Mrs · 17 April 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s … More
★★★★★ 4/5
GoogleI recently moved into a property managed by this agency and the experience has been very positive. The flat was clean, tidy, and welcoming on arrival. They also gave us a one‑week window to report any issues, and anything we raised was handled professionally and resolved .Overall, I’m happy with the service and the way they supported us during the move‑in process.
Zubaer · 16 January 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleEdward Chase are a pleasure to work and deal with. Having worked with numerous managment companies in the real estate world, its clear to see the different levels of service provided...Edward Chase have raised the bar and provide a Gold standard in property management. Always there to answer any questions I may have but most importantly Edward Chase have the experience to guide me to make the most efficient and lucrative decisions!
Couldn't recommend Sukh and the team any more, thanks for the help so far, looking forward to the journey ahead!
Darren · 1 December 2023
★★★★★ 5/5
GoogleIt has been more than two years that I have been working with Edward Chase. I can not express my gratitude for all the help & great advises I have received from Sukhbir & Simran towards renting my properties.
Sukhbir has been there in every step to support me and at the same time, to ensure my tenants get the best service & comfort they need, as well.
I can say this has been the best decision I have made, as a landlord, to leave my properties in capable had of Sukhbir & Simran. Thank you for great service and being so professional.PositiveResponsiveness, Quality, Professionalism, Value
Rokhsareh · 27 October 2023
★★★★★ 5/5
GoogleI recently had the pleasure of working with Edward Chase estate agents and I couldn't be happier with my experience. From the very beginning, Simran and Sukhbir were incredibly courteous and professional. They stood out amongst all the other agents I spoke with and their competitive pricing made the decision to go with them easy. Not only did they help me find tenants, but they made the entire process of preparing the property for rental seamless and stress-free.
It's been a year since I first started working with Edward Chase and I am still impressed with their level of service. Any issues that have arisen have been dealt with in a timely manner and at competitive rates, with next to no input required from me. I truly feel that I made the right decision by using Edward Chase estate agents. If you're looking for a hassle-free experience, I highly recommend giving them a try.
Andy · 27 October 2023
★★★★★ 5/5
GoogleHighly efficient, customer friendly and problem-solving oriented staff. From the viewing process to the finalization of the TA and beyond, the service was impeccable. The agents were always responding promptly. They were capable of thinking outside the box and provided support with the highest degree of professionalism while maintaining a much appreciated empathetic human approach to their role.
Biljana · 24 May 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleAbsolutely fantastic efficient service, they found me buyers within a week of advertising and the team were very professional and polite throughout the conveyancing process. Highly recommend
Meena · 16 March 2026
Agent replied · 17 April 2026
Thank you, Meena P, for your fantastic review! We're thrilled to hear that our team provided efficient service and professionalism throughout the conveyancing process. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 1/5
GoogleThe service is extremely bad. I have been calling him for viewing a house. Even though I have filled up the form, no one contacted me. When I called them, they ask me to look for the email regarding the view, but didn’t email me back then. Extremely frustrating and disappointing. Seems like they are not bother about renting.
Sadia · 17 April 2025
Agent replied · 17 April 2026
We’re sorry to see that your experience did not meet expectations. Providing a high level of service is extremely important to us, so we’re disappointed to learn that we fell short on this occasion. … More
★★★★★ 1/5
GoogleVery unprofessional company. Would not deal with them.
Inquired about a property, was told to email through the link my interest, which I did.
Followed it up with a call, was told won't get keys I until the weekend, but I will get a call to arrange viewing
Called them today just to find out if they had keys, only to be told property is in the process of being rented as a viewing was done last night.
No one called me as I was told, unprofessional company.
Naseem · 29 May 2024
Agent replied · 26 October 2024
Dear Naseem,
Thank you for your review.
We regret that your experience did not meet your expectations. We would like to clarify that our process for scheduling viewings is outlined clearly on our property adverts, and we strive to communicate this effectively to all interested parties.
The text from the advert has been copied below:
‘‘How to view this property:
Please complete the online enquiry form by selecting ‘email agent’. Once your full name, email and contact number is submitted to Edward Chase we shall register your interest. When our lettings team have finalised a viewing date and time, they shall email you notification of the viewing schedule and will offer you the opportunity to confirm the viewing.’
To clarify the process:
• Upon completing the online enquiry form, our team registers your interest.
• We then notify you via email with details of the viewing schedule, allowing you to confirm your attendance.
Regarding your specific comments:
• We do not promise telephone calls for scheduling viewings, as our process is entirely email-based.
• Our records indicate that we provided you with notification of the earliest viewings via email, as per our standard procedure.
We would humbly request you remove your 1 start review as it does not reflect any fault from our team.
Should you have any further concerns or wish to discuss this matter, please feel free to contact us directly.
Thank you for your understanding.
Best regards,
Edward Chase
★★★★★ 5/5
GoogleI had a great experience with Edward Chase. The team was professional, responsive, and made the whole rental process smooth and easy. Highly recommend!
Alan · 16 March 2026
Agent replied · 17 April 2026
Thank you, Alan, for your fantastic review! We're thrilled to hear that you had a great experience with Edward Chase. Our team's dedication to professionalism and responsiveness is what we strive for, and we're glad it made your rental process smooth and easy. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
★★★★★ 1/5
Googleworse ever agency.They don't deserve even 1 star but don't have choice. I will not recommend anyone.service was bad. they never been helpful. there were black mould in whole flat. we cleaned so many time but used to come again. also water …
Tahir · 17 April 2025
Agent replied · 26 October 2024
Dear Tahir,
Unfortunately, when you decide to sub-let a property and cause damage over and beyond a fair allowance you will forfeit your entire deposit to the Landlord. … More
★★★★★ 5/5
GoogleAll the staff at Edward Chase are very knowledgeable and helpful. They guided me through the process of finding my first tenants as a new landlord and handle everything very efficiently. I would highly recommend Edward Chase to any landlords.
Nicola · 10 May 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleAfter going through a difficult time finding a place for me to stay, I was recommended by a friend to get I touch with Edward Chase, my experience was one of the best I've had in terms of the help and support provided by The whole team, especially Sukhbir big shout out. 5 star 🌟 …
Himesh · 27 October 2023
★★★★★ 1/5
GoogleOn the websites the houses are very beautiful because they use Photoshop app. In reality the houses are very dirty and the conditions are horrible. The agent is very arrogant as if he had a palace for rent. I do not recommend.
GheoUr · 11 March 2025
Agent replied · 17 April 2026
We’re sorry to see that your experience did not meet expectations. Providing a high level of service is extremely important to us, so we’re disappointed to learn that we fell short on this occasion. … More
★★★★★ 5/5
GoogleSince the very beginning Simran and Sukhbir have given the most exceptional customer service. They were very welcoming and polite and extremely helpful when dealing with any requests, so easy to get in contact with if you need any additional help and they try there best to ensure they meet there customers satisfactions. Highly Recommended Estate Agency 10/10 .
Ana · 27 October 2022
★★★★★ 1/5
GoogleI dint actually get this
It's hard enough to find a property to rent..
To then be told that the only viewings will be done on a block appointment …
Alex · 17 April 2025
Agent replied · 17 April 2026
We’re sorry to see that your experience did not meet expectations. Providing a high level of service is extremely important to us, so we’re disappointed to learn that we fell short on this occasion. … More
★★★★★ 5/5
GoogleAlways a fantastic experience with Edward Chase. They made managing my rental property completely hassle-free and hands-off. Their honesty and reliability are truly commendable. Highly recommend!
Atul · 26 April 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s wonderful to know this came through.
If we can assist you again in the future, we would be more than happy to help.
★★★★★ 5/5
GoogleI recently had the pleasure of working with a fantastic estate agent to rent out my property, and I couldn't be happier with the service I received especially from Simran. From start to finish, they went above and beyond to ensure a smooth and successful renting process.
First and foremost, their communication was exceptional. They promptly answered all of my questions and kept me informed every step of the way. Their knowledge and expertise in the rental market were evident, as they provided valuable insights and guidance throughout the entire process.
The estate agent was also incredibly proactive in marketing my property. They utilized a wide range of platforms and strategies to attract potential tenants, resulting in a high level of interest and numerous viewings. Additionally, they conducted thorough background checks on all applicants, ensuring that only reliable and trustworthy tenants were considered.
Furthermore, their professionalism and attention to detail were outstanding. They took the time to understand my specific requirements and preferences, and tailored their services accordingly. They were diligent in preparing all necessary documentation and made sure that everything was in order before finalising
any agreements.
Overall, I highly recommend this estate agent for anyone looking to rent out their property. Their dedication, expertise, and exceptional customer service made the entire process stress-free and successful. I am grateful for their assistance and will definitely be using their services again in the future.
Mukith · 29 May 2024
★★★★★ 5/5
GoogleOutstanding Service from Edward Chase & Mr. Sukhbir Basra
I had the pleasure of using the services of Edward Chase and Mr. Sukhbir Basra, …
Ravi · 17 April 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you had a positive experience. Providing clear communication and supportive service is very important to us, so it’s … More
★★★★★ 5/5
GoogleThe exceptional service provided by the Edward Chase team made managing my family estate smooth and stress-free. Simran and Sona's unwavering support and dedication to customer satisfaction are commendable. They go above and beyond, providing timely and insightful information.
I want to highlight Sukh, the Director, as an anchor of knowledge with a profound understanding of the local lettings market. His expertise and strategic insights set him and the team apart.
In a market where trust and competence matter, Edward Chase stands out as a beacon of reliability and professionalism. I recommend their services to anyone. Thanks to the entire team, Simran, Sona, and Sukh, for exceeding my expectations.
Harpall · 30 January 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
