Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBuying new home
All team at chingford where extremely helpful at making the buying process as easy and pain free as possible and now I am moved in to my dream home, thank you and hope to work with you again in the future.
Mr · 10 March 2018
Agent replied · 22 November 2024
Dear Mr Y,Thank you for posting your 5 Star review regarding my Chingford office. It's great to hear that you have now moved into your dream home . We all known that moving can be stressful so it is nice to see that the team in Chingford made it easy and pain free.I hope you will be happy in your new home.thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotA very satisfactory experience with…
A very satisfactory experience with Douglas Allen, especiall with Joanna Martin, who wasexceptional and extremely professional in her conduct. She was pleasant, very helpful. patient and highly experienced and made the whole experience comfortable and smooth for me. I will definately be recommencing Douglas Allen to my family and friends.
Jide · 5 April 2023
★★★★★ 5/5
TrustpilotHeather and Tricia and the whole team …
Heather and Tricia and the whole team were fantastic. We were first time sellers and they supported us throughout the whole process.They were always on hand to repsond quickly and effeciantly to any queries we had.Would highly recommend the whole team
Nikki · 7 October 2017
Agent replied · 22 November 2024
Dear Ms Stewart,Thank you very much for your kind words and 5 Star rating of our Loughton office, both Heather and Tricia are true property professionals and always go out of their way to help our customers.When it comes to deciding which agent to instruct to sell your home we never forget the responsibility we have to deliver the very best of service and the whole Loughton team will be delighted that your move has gone so well.Thank you very much for your custom.Regards,Jon Holden - Managing Director - Douglas Allen
★★★★★ 4/5
TrustpilotVery prompt and attentive service
Viewed several properties with Douglas Allen. Found our ideal property - very attentive service. Estate agent Andy from Woodford Green branch was incredibly helpful and processed our offer efficiently. We are pleased with how things are progressing thus far - fingers crossed...!
Chandran · 13 October 2015
Agent replied · 22 November 2024
Dear Chandran,You are in very good hands with Andy! Thank you for writing your review of the service given by our Woodford Green office. You mention the word 'help', this is something incredibly important to us because we may be used to selling thousands of properties every year but we appreciate our customers may not have been through the experience too often hence we want to genuinely help them every step of the way.I hope things continue to progress well and that you are in your new home soon.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotQuick and Easy
From the first point of contact to the House going on the market, everything has been handled speedily and efficiently. The valuation has been
above our expectation and the marketing photographs look amazing.
We look forward to achieving a sale very soon.
Mrs · 19 September 2015
Agent replied · 22 November 2024
Dear Mrs Crawley,Thank you for your feedback and I am pleased that you have been impressed with the service you have received from Douglas Allen. We take much pride in the high standard of our marketing, using professional photographers to get amazing shots to really attract interest as you have witnessed for yourself.You are in good hands and I am sure our team will achieve that sale you are looking for very soon.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleI sold my flat through Douglas Allen, Sheryce came to value it and was very knowledgeable. I shortly had a successful open day where I met Jo and Dawn who done a great job. Thank you Douglas Allen Woodford!
DD · 10 January 2024
★★★★★ 5/5
Trustpilotexecellent
I went with Douglas Allen for their general interest in me getting the best price for my house.From day one they have been execllent,no.hard sell tactics like a few other estate agents i could name.I had a great team on the case.
Mr · 14 September 2015
Agent replied · 22 November 2024
Dear Mr Soane,It is kind of you to post these comments, thank you very much for your feedback, I am delighted you have given our service a 5 Star rating and have noticed the difference between ourselves and others in terms of achieving the very best price on your behalf, this is something we very much pride ourselves on. Whilst this is an easy claim for an agent to make, we set about actually achieving this for our customers.Thank you very much for entrusting your home with Douglas Allen, I am so glad we were able to repay your faith in us.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 4/5
TrustpilotHouse sale
I thought the Chingford branch were very professional, they took a lot of the work off of me , and kept me updated on progress. I liked the feedback webpage from viewers giving their opinions. I would recommend them.
Steve · 27 December 2018
Agent replied · 22 November 2024
Him Steve ,Thank you for posting your 4 star review regarding the Chingford team . It was pleasing to see that they kept you fully up to date and posted on the progress and the fact you would recommend them. I would like to ask what would have been required to give them a 5 Star review. RegardsRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotI am grateful to Stephen Ford (and his…
I am grateful to Stephen Ford (and his Team) at Woodford Green for the professional way he marketed and sold my property. Their local knowledge of the market, hard work and enthusiasm quickly resulted in a trouble free sale.
Raymond · 22 September 2018
Agent replied · 22 November 2024
Dear Mr Bone,Thank you for posting your 5 Star review of Steve and his Woodford Green team in light of them successfully selling your home. We never forget you have much choice when it comes to choosing an agent which is why we take pride in truly delivering a premium service that we believe is unrivalled.Thank you very much for your custom.Regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotVery helpful staff
I found the staff at Douglas Allen to be very polite and helpful and were there for me from the beginning of the purchase right through to completion. Would recommend them to anyone wanting to buy a property.
Candidate · 26 January 2019
Agent replied · 22 November 2024
Dear 'Candidate',Many thanks for your 5 Star review and kind words.Regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotParis Hall - Chadwell Heath
Excellent lettings service from Paris Hall at the Chadwell Heath branch. From initial enquiry, through to completion of tenants she has been great. Professional and very knowledgeable. I would not hesitate in recommending her services - thank you very much!
H.Lam · 31 January 2017
Agent replied · 22 November 2024
Dear H Lam, It is very much appreciated that you took the time to add your thoughts on Pairs and Douglas Allen Lettings. It is so important to all our clients that they receive a professional and knowledgeable services especially where Lettings are concerned. This is an area of business that unless managed correctly can cause problems. Having our Customer Property Care centre certainly ensures that we follow through and offer the right advice. We look forward to working with you moving forward and continue to deliver the service that you have already had. Please let all your friends and family know we are here to help when they need us.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotIncredibly Professional!!
Incredibly Professional!!Anyone looking to buy or sell a property should contact Jake Cuthbert - Douglas Allen Chingford Branch. A true professional! The level of service he provides is fantastic. He is patient, listens carefully to our requests and only sends properties that match our criteria. Others could learn from his professional and kind manner. Great job!
Hamira · 14 June 2022
★★★★★ 4/5
TrustpilotI am a portfolio landlord with quite a…
I am a portfolio landlord with quite a bit of experience. Very happy with the letting agent service provided. Abbie Wilson arranged the letting, and, as well as being very professional, she was lovely to work with.
Kevin · 30 March 2019
Agent replied · 22 November 2024
Dear Mr Dowling,Many thanks for your kind words regarding Abbie at our Basildon Lettings operation. Abbie is a 1st class lettings professional and I am glad that her 'premium service' shone through.We hope to be given the opportunity to provide a similar level of service on the rest of your portfolio.Kind regards,Jon Holden - Managing Director
★★★★★ 5/5
TrustpilotMy wife and I were shown a property by …
My wife and I were shown a property by Spencer Johnson, he was polite, courteous and very knowledgeable. We would have no hesitation in recommending the company or returning for their help if our plans change in the future.
Neil · 11 August 2017
Agent replied · 22 November 2024
Dear Mr Franklin,It is very kind of you to take the time and trouble to post this 5 Star Review. Spencer has made an extremely impressive start to his career at Douglas Allen and I am sure he will be absolutely delighted that you have recognised him in this way!I hope your home-hunting is going well and please let us know if we can help you in any way.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotOutstanding!
Cant fault any of the team that have helped me so far! Greg and Caroline have been outstanding with their caring helpful outlook!Nothing is too much bother for them,they are so friendly and couldnt be any more helpful! I know i chose the right team to help me move! Thanks all ! x
Louise · 27 September 2022
★★★★★ 4/5
TrustpilotRating
My experience with you has been quite good so far. Your whole staff is quite curtious and aware of what's happening around. They are good with sales tactics. I have to wait to comment more till my sale is complete.
Mr · 1 July 2015
Agent replied · 22 November 2024
Dear Mr & Mrs Misra,I am pleased to hear of your kind comments regarding our staff and feel sure they will do everything they're capable of to keep impressing you until your sale has completed.Kind regards,Jon Holden, Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotTop marks for Alex Harding of Douglas…
Top marks for Alex Harding of Douglas Allen we found him to be very helpful, courteous and polite with a good knowledge of the industry we would not hesitate to use Douglas Allen again and would definitely recommend them to our friends and family Stephen and Sue
Steve · 22 April 2023
★★★★★ 5/5
TrustpilotI was really impressed with the service…
I was really impressed with the service I received with Douglas Allen, particularly from Alex. I was always kept up to date with properties that matched my criteria and I appreciated his honest and friendly approach.
Mrs · 8 August 2019
Agent replied · 22 November 2024
Dear Mrs Robinson,Many thanks for taking the time to post your 5 Star review, Alex is very experienced and really listens to understand what his customers requirements are. I hope he helps you find your dream home!Kind regards,Jon Holden - Managing Director , Douglas Allen
★★★★★ 5/5
TrustpilotAmazing service
Hasan at East ham branch is soo professional and very helpful. He was very kind and would give good advice.i have no hesitation in recommending him. A1 service from a nice person. Thank u soo much for ur help
Sanjay · 31 January 2017
Agent replied · 22 November 2024
Thank you for leaving us your feedback! Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen was really helpful with …
Douglas Allen was really helpful with our property research! They provided excellent service from start to finish in the purchase of our house.Jordan always responded quickly to my emails and telephone enquiries. Thank you again for your help!
Marlena · 22 December 2017
Agent replied · 22 November 2024
Dear Ms Sztomber,Thank you very much for taking the time to post your 5 Star review of our Chigwell office and in particular how Jordan was instrumental in helping to find you your ideal home.On behalf of everyone here I wish you many years happiness in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotGreat team at Douglas Allen Chingford
Very friendly service from everyone at the Chingford office. Special mentions for Kaitlin and Shana who both take the time to remember what I'm looking for and to send me potential properties. Much appreciated!
Matt · 5 March 2020
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen East Ham
We sold our property in East Ham recently with Douglas Allen. The branch manager Maureen Grey organised the sale and with the advantage of of Douglas Allen Conveyancing Service the transaction was absolutely stress free.
Barbara and Peter Hollick
Peter · 27 November 2015
Agent replied · 22 November 2024
Dear Mr & Mrs Hollick,Maureen will be thrilled that her efforts have been rewarded with your 5 Star review of the service you received from her and her East Ham team. It is also kind of you to mention our Conveyancing service too, they work in close partnership with our team of Sales Progressors to try to eliminate many of the stresses normally encountered in property transactions and I am pleased that you have found this to be the case.I know that there are many agents to choose from so I would like to thank you for making the decision to use Douglas Allen and am pleased that it would appear you are glad with your choice!Thank you for your custom.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotAndy Dumas
Andy Dumas from the Woodford Green branch is an extremely professional member of staff.
He has gone out of his way to assist in locating properties and is very helpful. He is a very big asset for the company!.
Customer · 30 October 2015
Agent replied · 22 November 2024
Dear 'Customer',Thank you very much for your kind comments relating to Andy Dumas at our Woodford Green office. I agree he is a great asset to our company and am so glad he was able to help you find your new home.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotWokring across Walthamstow and East Ham was great
Douglas Allen helped us sell our flat and buy our house, we were working across two branches and it was great. They got us a good price for our flat, and helped us through quite a tricky purchase.
Zoë · 6 July 2017
Agent replied · 22 November 2024
Hi Zoe,Thank you for you comments regarding your experiences with the East ham and Walthamstow branches, having a network of branches and being able to work closely together is a key part of what we do when helping our customers move ! In general selling is the easy part so it was great to see that the branches worked together to get you your dream home.Thanks againRob wadeAssociate Operations Director
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