Trusted Agent profile · Reading

Romans Reading reviews

4.1

★★★★★ Great

1,828 reviews across 3 platforms

33-34 Market Place, Reading, RG1 2DE

Romans's office in Reading, at 33-34 Market Place, is rated 4.1 out of 5 across 1,828 reviews on three platforms, including 355 Google reviews rated 4.3.

Google logo

4.3 / 5

355

Reviews on Google

This office

Yell logo

1.4 / 5

7

Reviews on Yell

This office

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Jenny · 23 October 2020

Agent replied · 22 October 2024

Hi Jenny Reid, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Reading. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Reading

5/5

Google

Rating only, no written review.

Jennifer · 23 October 2020

Agent replied · 22 October 2024

Hi, Jennifer Reid! Thanks for the great review! All the best, Romans Estate Agents Reading

5/5

Google

Rating only, no written review.

Mamu · 23 October 2020

Agent replied · 22 October 2024

Hi Mamu Nyakana, Thank you for the great review of our Romans Estate Agents Reading team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Reading

5/5

Google

Rating only, no written review.

Chris · 23 October 2020

Agent replied · 22 October 2024

Hi Chris Thomas, Thank you for taking the time to review your recent experience with our Romans Estate Agents Reading branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans Estate Agents Reading

5/5

Google

Rating only, no written review.

Freemech · 23 October 2020

Agent replied · 22 October 2024

Hi there Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans

4/5

Google

Rating only, no written review.

Tom · 23 October 2020

Agent replied · 22 October 2024

Hi Tom Worthington, Thank you for the great review of our Romans Estate Agents Reading team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Reading

5/5

Google

Rating only, no written review.

Mara · 23 October 2020

Agent replied · 22 October 2024

Hi Mara Campbell, Thank you for the great review of our Romans Estate Agents Reading team. It�s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Romans Estate Agents Reading

4/5

Google

Rating only, no written review.

Getrude · 24 October 2019

Agent replied · 22 October 2024

Hi Getrude Thank you for the review of our Reading branch. We are pleased to read that the team could provide you with a positive experience. Don't hesitate to be in touch if you require any further assistance. Kind regards Romans

4/5

Google

Rating only, no written review.

Mara · 24 October 2019

Agent replied · 22 October 2024

Hi Mara Thanks for taking the time to review your recent experience with our Reading office. It's pleasing to see you were happy with the service provided. We hope to be of assistance to you again in the future. Kind regards Romans

1/5

Google

Rating only, no written review.

Lisa · 24 October 2019

Agent replied · 22 October 2024

Hi Lisa, we're saddened to see that our team in Reading have received a low star rating, After inputting your name into our records we haven’t been able to locate any record of you registered as a customer with the office and from speaking with the team they don't recall dealing with you recently, if you could provide some information to us we can learn why you have rated us as you have, whether if there is anything we can do to improve your experience and find out how we can improve our services moving forward. If you're happy to do this then please reach out to Richard Chambers the Lettings Manager on 0118 953 8784. Kind Regards, Romans

1/5

Google

Rating only, no written review.

Raffaele · 24 October 2019

Agent replied · 22 October 2024

Hi Raffa, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at jgilliland@romans.co.uk or contact us on 01344758596. Kind Regards, Romans

1/5

Google

Rating only, no written review.

Ben · 24 October 2019

Agent replied · 22 October 2024

Hi Ben, we're saddened to see that our team in Reading have received a low star rating following your experience with them, if you could provide more information to us this will give us a better understanding of your issues as we'd like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to me via email at jgilliland@romans.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Joe, Romans

2/5

Google

Rating only, no written review.

Joe · 24 October 2019

Agent replied · 22 October 2024

Hi Joe, we're saddened to see that our team in Reading have received a low star rating following your experience with them. If you could provide more information to us this will give us a better understanding of your issues, we'd of course like to know if there is anything we can do to improve your experience with us. Please either reach out to me via email at jgilliland@romans.co.uk or contact me on 01344758596 as i'd be more than happy to discuss this with you. Kind Regards, Joe, Romans

5/5

Google

Rating only, no written review.

Inonoi1 · 24 October 2019

Agent replied · 22 October 2024

Hi there Thank you for taking the time to review your recent experience with our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Romans

5/5

Google

Rating only, no written review.

Manahil · 24 October 2019

5/5

Google

Rating only, no written review.

Eunyoung · 24 October 2019

Agent replied · 22 October 2024

Hi Eunyoung Thank you for the 5 star review of our Reading branch. We are glad the team could provide you with a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist. Kind regards Romans

5/5

Google

Rating only, no written review.

Sally-ann · 24 October 2018

Agent replied · 22 October 2024

Thank you for taking the time to provide a positive review for our Reading office. John Sumner Regional Lettings Director

5/5

Google

Rating only, no written review.

Gerardo · 24 October 2018

Agent replied · 22 October 2024

Thank you for taking the time to rate us. Regards Jon Roberts Director Residential Sales

1/5

Google

Rating only, no written review.

Norina · 24 October 2017

1/5

Google

Rating only, no written review.

Luna · 24 October 2017

Agent replied · 22 October 2024

I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer service is very important to us, if you would contact me directly to discuss your experience I can be contacted on 0118 9538715 or jsumner@romans.co.uk. Kind regards, John Sumner Regional Lettings Director

2/5

Google

Rating only, no written review.

Antonio · 24 October 2017

Agent replied · 22 October 2024

Thank you for your rating. Customer service is very important to us a s a local Property Company and I would like to discuss your experience further and would be grateful if you could contact me on 0118 9538701 / 07795482857. Regards Jon Roberts Director Residential Sales.

4/5

Google

Rating only, no written review.

Y2k · 24 October 2017

Agent replied · 22 October 2024

Thank you for your rating of our Sales / Lettings departments in Reading. Regards Jon Roberts Director Residential Sales

5/5

Google

Rating only, no written review.

Ganesh · 24 October 2017

1/5

Google

Rating only, no written review.

Maria · 24 October 2017

Agent replied · 22 October 2024

I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Customer safety is a priority at Romans and something we take very seriously. Please contact me directly to discuss your experience I can be contacted on 0118 9538715, 07764 162504 or by e-mail jsumner@romans.co.uk. Kind regards, John Sumner Regional Lettings Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Romans's Google reviews

Questions about Romans Reading

How many reviews does Romans Reading have?

Romans's Reading office has 1,828 reviews across three platforms: 355 on Google, 7 on Yell, 1,466 on Trustpilot (across the whole business).

What is Romans Reading's rating?

Romans Reading is rated 4.1 out of 5 across all 1,828 reviews, and 4.3 out of 5 on Google from 355 reviews.

Where is Romans's Reading office?

Romans Reading, 33-34 Market Place, Reading, RG1 2DE.

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